Services Consultant Salary at Heron Home BETA

The Ed Napleton Automotive Group is looking for our next Service Consultant. Located at Napleton Kissimmee Chrysler Dodge Jeep Ram, the Service Consultant is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer's vehicle in top shape. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity. What We Offer: Pay Plans above industry standard Family Owned and Operated- 90+ years in business! Medical, Dental, and Vision Insurance 401k

Job Description Job Description Assist with the organization of the shop's workflow, while assisting customers with their automotive needs.

The Service Advisor initiates automotive services and repairs by addressing customer concerns; recommending needed services and maintenance; verifying warranty and service contract coverage; developing estimates; writing repair orders; selling ethically needed repairs and maintenance; and maintaining customer rapport and records. The Service Advisor position has a strong focus on sales and customer service. Demonstrate ability to work collaboratively in a team-focused environment to ensure the ongoing growth of the business. Job Responsibilities: Address customer concerns by listening to description of symptoms; clarifying description of problems; checking vehicle maintenance records; examining service schedules Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles Prepares repair orders (ROs) by describing s

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) orde

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) orde

Overview: The Ford-Lincoln Veteran Careers Program is designed to promote the hiring of qualified United States Military Veterans, Transitioning Military Service Members, and currently serving National Guard and Reserve Component Members in good standing at participating Ford and Lincoln Dealerships throughout the nation. Selection for the program is highly competitive in keeping with the tradition of professionalism found in both the Armed Forces and the Ford/Lincoln brands. The primary goal of this initiative is to recruit and train former military maintenance and repair technicians and mechanics to become brand-certified Ford or Lincoln Automotive Service Technicians. Veteran candidates must meet the requisite qualifications, experience, capability requirements, and be willing to attend a four-week long in-resident course upon hiring. Hired Veterans must further be willing to make a long-term commitment to their respective Ford and or Lincoln Dealership Employer. * This employment o

Overview: The Ford-Lincoln Veteran Careers Program is designed to promote the hiring of qualified United States Military Veterans, Transitioning Military Service Members, and currently serving National Guard and Reserve Component Members in good standing at participating Ford and Lincoln Dealerships throughout the nation. Selection for the program is highly competitive in keeping with the tradition of professionalism found in both the Armed Forces and the Ford/Lincoln brands. The primary goal of this initiative is to recruit and train former military maintenance and repair technicians and mechanics to become brand-certified Ford or Lincoln Automotive Service Technicians. Veteran candidates must meet the requisite qualifications, experience, capability requirements, and be willing to attend a four-week long in-resident course upon hiring. Hired Veterans must further be willing to make a long-term commitment to their respective Ford and or Lincoln Dealership Employer. * This employment o

Overview: The Ford-Lincoln Veteran Careers Program is designed to promote the hiring of qualified United States Military Veterans, Transitioning Military Service Members, and currently serving National Guard and Reserve Component Members in good standing at participating Ford and Lincoln Dealerships throughout the nation. Selection for the program is highly competitive in keeping with the tradition of professionalism found in both the Armed Forces and the Ford/Lincoln brands. The primary goal of this initiative is to recruit and train former military maintenance and repair technicians and mechanics to become brand-certified Ford or Lincoln Automotive Service Technicians. Veteran candidates must meet the requisite qualifications, experience, capability requirements, and be willing to attend a four-week long in-resident course upon hiring. Hired Veterans must further be willing to make a long-term commitment to their respective Ford and or Lincoln Dealership Employer. * This employment o