CS Manager Salary at Hsbc Bank Usa BETA

How much does a Hsbc Bank Usa CS Manager make?

As of April 2025, the average annual salary for a CS Manager at Hsbc Bank Usa is $129,643, which translates to approximately $62 per hour. Salaries for CS Manager at Hsbc Bank Usa typically range from $115,078 to $146,092, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

HSBC Bank USA Overview

Website:
us.hsbc.com
Size:
1,000 - 3,000 Employees
Revenue:
$3B - $5B
Industry:
Financial Services

Founded in 1865, HSBC Bank USA is a financial institution offering personal, business, and corporate banking. The company is headquartered in New York with multiple global locations.

See similar companies related to Hsbc Bank Usa

What Skills Does a person Need at Hsbc Bank Usa?

At Hsbc Bank Usa, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

Related Jobs

Medbio, LLC
Orchard Park , NY

At Medbio, our vision is to be the first-choice manufacturing partner for our customers in advancing healthcare. The Customer Service Manager, will play a critical role in achieving this vision by leading a team of Customer Service Representatives (CSRs) across multiple sites to deliver exceptional service and strengthen customer relationships. This leader will drive customer retention by building strong relationships with Medbio’s top accounts, proactively addressing customer needs, resolving escalated issues promptly, and ensuring a consistent customer experience across all Medbio sites. SPONSORSHIP NOT AVAILABLE Major Duties and Responsibilities: · Build and lead a high-performing team of CSRs across multiple sites, recruiting, coaching, and retaining top talent. · Establish and track team KPIs to evaluate team performance, ensuring alignment with organizational goals for customer retention and satisfaction. · Provide ongoing feedback, training, and development to ensure the team co


Sponsored
4/24/2025 12:00:00 AM
CS MANAGEMENT SERVICES LLC
Newport News , VA

Job Description Job Description NOW Hiring!!!! CS Mgt. Services, LLC, is a new company in the Newport News area offering residential care for individuals with Intellectual Disabilities. Candidates must be hardworking, dedicated, and committed individuals with a passion for working with people and the desire to make a difference. We are willing to train the right people. In addition, we are looking for Direct Support Professionals who specialize in the care of nonverbal clients. We are looking for staff who are caring, respectful, and eager to make it a better world for those who need a little extra help with their daily living activities. If you feel you are a right fit for our growing team, please apply. Job Duties: Assistance and support for the client includes, but will not be limited to the following areas: everyday living skills, meal preparation, money management, academics, social skills, fine/gross motor skills, leisure time, and community integration. Applicants must have at m


Sponsored
4/24/2025 12:00:00 AM
Ivanhoe Industries
Zion , IL

Job Description Job Description Ivanhoe Industries is seeking an enthusiastic Customer Service Manager/Office Manager to join our team. This position is an integral part of our office team. Experience in high volume industrial manufacturing and distribution will be highly valued. Responsibilities for this role may vary based on the specific capabilities and experiences of candidates. CSM: Responsible for all aspects of product delivery, from order receipt to delivery. Manage a small team (2 FTE). Coordinate schedules and delivery requirements with the operations and warehouse teams. Assist customers with product information and issue resolution. Analyze customer feedback and provide insights for process improvement. Maintain accurate transaction records. Office Manager: Manage HR, payroll, and employee relations activities for approximately 80 employees. Support bookkeeping/AP as required. This position reports to the Customer Service Manager. Requirements & Skills · High School diplom


Sponsored
4/23/2025 12:00:00 AM
Goodwill Monocacy Valley
Thurmont , MD

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define


Sponsored
4/22/2025 12:00:00 AM
Interstate Parking Services
Crested Butte , CO

Job Description Job Description Description: We’re currently looking for a dynamic Customer Experience Manager to support our parking facilities in Crested Butte, CO.? This role is charged with managing parking operations and creating a world-class customer experience for our clients and guests.?? Interstate Parking is a rapidly growing managed parking solutions company headquartered in Milwaukee, Wisconsin with 500+ team members operating over 400 locations with more than 85,000 parking spaces in geographic markets from California to Indiana. We’ve accomplished this by creating an exceptional customer experience by implementing advanced technology and innovative marketing techniques. Interstate Parking Company has received: 2023 and 2024 Top Workplace Recipient by Milwaukee Sentinel Journal Cultural Excellence Awards for Workplace Flexibility For more information - https://topworkplaces.com/company/interstate-parking/. Our rapid growth means we’re always seeking to add highly talented


Sponsored
4/22/2025 12:00:00 AM
Goodwill Monocacy Valley
Thurmont , MD

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define


Sponsored
4/22/2025 12:00:00 AM
Goodwill Monocacy Valley
Middletown , MD

805 East Main Street Middletown Maryland, 21769, +1 (240) 6518994 Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operati


Sponsored
4/22/2025 12:00:00 AM
LVMH Perfumes & Cosmetics
Jersey City , NJ

Company Description From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. Job Description The Manager, Customer Service Training & Quality is in charge of training and coaching the Customer Service (CS) team on brand & products, customer service processes, tools & remote selling ceremony. Also, to ensure the quality of service delivered meets Dior expectations, the training/quality manager will be in charge of quality monitoring and defining relevant action plans regarding training with CS manager. They will be in charge of driving, sustaining and enhancing qua


Sponsored
4/20/2025 12:00:00 AM

Check more jobs information at Hsbc Bank Usa

Job Title Average Hsbc Bank Usa Salary Hourly Rate
2 Wealth Management Advisor $112,752 $54
3 Wealth Planner $103,069 $50
4 Workforce Management Analyst $96,084 $46
5 Workforce Planning Consultant $121,940 $59
6 Account Executive $99,278 $48
7 Account Executive & Director $169,899 $82
8 Account Relationship Manager $175,233 $84
9 Account Representative $57,003 $27
10 Account Sales Executive $116,900 $56
11 Accountant $116,722 $56
12 Accounting $64,387 $31
13 Accounts Payable Assistant $64,345 $31

Hourly Pay at Hsbc Bank Usa

The average hourly pay at Hsbc Bank Usa for a CS Manager is $62 per hour. The location, department, and job description all have an impact on the typical compensation for Hsbc Bank Usa positions. The pay range and total remuneration for the job title are shown in the table below. Hsbc Bank Usa may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $129,643 look to you?

FAQ about Salary and Jobs at Hsbc Bank Usa

1. How much does Hsbc Bank Usa pay per hour?
The average hourly pay is $62. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hsbc Bank Usa?
According to the data, the highest approximate salary is about $146,092 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hsbc Bank Usa?
According to the data, the lowest estimated salary is about $115,078 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.