Call Center Salary at Icc Companies BETA

Job Title Client Company/Dept. Name Memorial Healthcare System ddress 3501 Johnson St, City Name Hollywood State Name FL-Florid Zip Code 33021 If others (Address) Bill Rate Min: $ Max: $ Pay Rate Min: $ Max: $ Mark up % (if any) Duration of the project Project Start Date Project End Date 3 years No. of Openings 1 No. of Maximum Submissions 1 Job Description Under the supervision of the - Call Center Manager, the Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the - experience, ensuring adequate staffing to meet operational needs, providing feedback, carrying out organizational and departmental policies and procedures, and recruiting/retaining/training staff. The - Call Center Supervisor demonstrates and holds the team accountable for excellent customer service in order to create an exceptional fi rst impression of services to the patients, families, and all other parties that interact with the Cal

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Member Advisor Supervisor (Call Center Supervisor). This position is responsible for managing daily tasks/activities, handling member accounts, answering member/employee questions, cross training, and direct supervision of staff, managing escalated interactions and ensuring metrics set forth are adhered to and achieved. Responsibilities Include: Serve as a subject matter expert as it relates to all product & service offerings of American Heritage Credit Union. Assist members and associates via multiple channels which includes but is not limited to phone, video, chat, email, etc. Perform quality assurance monitoring (live and/or recorded) for the Member Advisors to ensure services levels are meeting and/or exceeding member and credit union expectations. Assist Assistant Branch Manager with supervision of Member Advisor staff, act as Team Leader for a group of ten to twelve Member Advisors. Maintai

LOCATION: Savannah, GA JOB TYPE: Full-Time PAY TYPES: Salary + Bonus BENEFITS & PERKS: MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. If you are a highly motivated individual and poses excellent communication skills, we need your help in managing customer service agents. While your team operate the phone for a variety of commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly responsible for the performance and success of your team. This is a management

About Top Provider Top Provider helps professionals quickly connect with the right service providers through a personalized and efficient vetting process. We support our vendor network by delivering highly qualified leads and help Buyers save time, money, and energy by curating the best-fit options for their needs. Position Overview We’re looking for an experienced and proactive Call Center Supervisor to lead and support our in-office team of Lead Qualification Specialists. This role is focused on managing the daily flow of inbound B2B leads, ensuring fast, high-quality screening, and driving strong follow-up performance. Your leadership will directly impact both the Buyer experience and the value we deliver to our vendors. Key Responsibilities Supervise and coach a team of Lead Qualification Specialists who screen inbound leads and match Buyers with qualified vendors Review and manage the second pass queue, ensuring each lead passed to vendors is accurate, aligned with Buyer needs, an

Job Description Job Description We are seeking a second Call Center Supervisor to join our team! Our team is rapidly growing, and it is too big for just one supervisor. You will be responsible for assisting the current supervisor by helping the team, providing service information, and resolving issues. Responsibilities: Handle customer inquiries and complaints from the team Provide information about our services Troubleshoot and resolve service issues and concerns Document and update team records based on interactions Develop and maintain a knowledge base of the evolving services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description At Hoffenmer, we do things differently. We’re entrepreneurial, innovative, and bold—constantly taking on exciting, fast-paced projects that keep t

Job Summary Call Center Supervisor is responsible for overseeing the department call centers. This role is also responsible for planning, conducting and leading ongoing call coaching for the operation of the department under minimal supervision to ensure departmental customer service expectations are met and maintained. This position requires thorough knowledge of company products and is responsible for the primary training of Service Representatives. The Call Center Supervisor reports to the Policy Service Manager. Primary Responsibilities Efficiently and effectively train, develop and monitor overall performance of direct reports Actively monitor progress of direct reports and ensure team is trained to respond professionally, courteously, quickly and accurately to all inquiries from customers Works to resolve inquiries pertaining to the call centers and serves as a resource for the department Complete call coaching for all department employees eligible for call coaching program and f

Job Description Job Description Company: Central Indiana's Fastest Growing Home Improvement Company of it's kind selling #1 rated energy efficient windows and doors. The leader in providing quality products needed to make homes beautiful, safe and energy efficient. Providing windows, and doors, roofing, siding, and gutters for the home needed to keep energy bills low each month. Position: Call Center Manager - Home Improvement Required Skills: • Exceptional consultative skills, ability to articulate, inspire, project confidence, overcome objections Experience: • 5 years of outbound/inbound phone/call center management experience • A proven track record in an outbound phone sales environment is a MUST Responsibilities: • Hire, train, and manage representative to qualify all hot leads and schedule estimate appointments Position Offers: • Competitive Compensation • Career Growth • Team Environment To Apply: All applicants must submit their updated resume along with their contact phone num

Join Our Dynamic Team as a Customer Service Representative! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, supportive environment? Our client, a leader in customer service solutions, is looking for a motivated and enthusiastic Customer Service Representative to join their team in Portsmouth, NH Job Title: Customer Service Representative. Location: Portsmouth, NH - In office, not remote! Pay Range: Base + Commission (averaging $25/hr, higher pay for bilingual and mid-day shift) Schedule: M-F 8:30am-5:00pm or 11:30am-8:00pm What's the Job?. Engage with Customers: Maintain a professional and friendly demeanor with each account, ensuring a positive experience. Handle Calls with Confidence: Manage outbound and inbound calls professionally, using scripts when necessary to provide top-notch service. Negotiate Like a Pro: Work with clients' customers to negotiate payment plans and settlements based on specific parameters. Resolve Disputes Swift