Tech Support Salary at Ids Plc BETA

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT. Senior Manager, Client Experience Job Description: You are passionate about creating incredible experiences, leveraging data and strategic insights to help elevate a brand. The Senior Manager, Client Experience manages the daily execution and continued development and improvement of client experience efforts across the enterprise. They act as a visionary for continuously improving the experience of clients, partners, and subcontractors and developing processes and unique ways to enhance daily interactions. The ideal candidate is experienced in crafting and implementing an experience led organization and must be detail-oriented, organized, and possess strong leadership skills. The position requires excel

Why You Want to Work Here: This is a great opportunity for someone who has some customer service experience and wants to get a position within a non-profit! We are a leading provider of educational reporting, data exchange, verification, and research services. We have a great internal culture, and this position would allow for a motivated recent grad to gain valuable experience in the nonprofit and educational services field. You would be working with a team of professionals to provide information to clients around the nation. Duties: Review and eliminate duplicate requests. Utilize databases simultaneously to review and resolve inquiries related to the applicable service. Clearly document all customer conversations in database system. Coordinate responses with the appropriate personnel if customer requires an escalated level of support. Contact entities as related to incoming calls and emails for follow up and resolution, as appropriate. Process incoming mail and faxes, as needed. Wil

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction score

Overview "We will go wherever we are needed and do whatever comes to hand." - Ballington & Maud Booth, Founders Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness, and those recovering from addiction. VOA is one of the nation's most comprehensive human services charities, offering programs for communities, individuals and families. VOA is seeking a Jr. Tech Support Specialist Intern to be an integral part of the Information Technology (IT) department as well as the Intern 2025 cohort team. The selected candidate will be a dynamic self-starter to work on supporting business systems and end-user devices

Job Description Job Description We are a company established on the concept of community, innovation, and exceeding our customer's expectations. We want our Client Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth and mentorship. Our Client Support Representatives are able to deliver superior high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Client Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our clients in outreach efforts. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless! Client Support Representative Duties: Effectively communicate the value of client products and services directly to potential new customers in order to source new sales and enrollment leads Resolve client issues with empathy and effective

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction score

About the job Customer Service Support Specialist - TS/SCI with Polygraph Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Job Description:Type of Requisition:Regular Clearance Level Must Currently Possess:Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain:None Suitability:Public Trust/Other Required:None Job Family:Systems Administration Skills:Job Qualifications:Customer Service, IT Tech Support, VTC Certifications:Experience:5 + years of related experience US Citizenship Required:Yes Job Description:Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Suppor

Company Overview: Imagine a world where getting your car serviced was as easy as ordering a pizza. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service centers or taking shuttle buses to the metro. We come to you whether you are at home or in the office - giving you one less thing to worry about. We are a small start-up team located in the greater DMV area. We work remotely most days, but gather in our Rockville office or at area events on a regular basis. We are looking to hire a Customer Experience Manager to help us help grow our booming business and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. About the Role CEMs are the quarterback for the client during their appointment. They ensure that each and every client is surprised and delighted by their experience. CEMs work closely with technicians a