Call Center Salary at Itsc Inc BETA

Job Description Job Description Position Duties and Responsibilities: Serve as principal liaison for parents requesting fee assistance and child care information, provide exceptional customer service support in navigating fee assistance program policies and procedures. Assist parents in assessing and selecting child care options and determine child care provider qualifications according to Department of Defense policies. Educate parents on how to select a quality provider by explaining how to use tools such as high-quality indicators, online inspection reports, and QRIS. Determine applicant eligibility according to Department of Defense policies and accurately provide child care fee assistance estimates according to Department of Defense policies. Update client information and data into automated database system. Work closely with assigned childcare coordinators to ensure that all files are processed accurately and efficiently. Coordinate and monitor resolution to concerns from parents

Job Description Job Description A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role: Job Title: Call Center Representative Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document c

RESPONSIBILITIES: Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely. Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment. Transfer calls to appropriate physician and staff when applicable. Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person. Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms. Verify that all patients requiring referral have obtained appropr

We are seeking a Call Center Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Job Description Job Description The Call Center Representative must have direct, relatable Call Center experience. The CCR will work in a high-volume, Call Center setting and is responsible for handling inbound calls with customers, always taking a friendly, courteous, professional and ethical approach. The Call Center Representative will ensure a pleasant and meaningful experience for all customer interactions. Duties and Responsibilities: Ability to effectively communicate and answer customer inquiries. Handle a high-volume of inbound calls in a fast-paced call center environment. Provide exceptional service and resolutions in a time-efficient manner. Excellent problem-solving skills. Active listening and strong communication skills. Ability to adapt and work well in a busy call center environment. Resolve customer challenges and provide accurate and definitive information. Qualifications: A high school diploma or equivalent. Direct Call Center experience, 1+ years. Technologically s

Job Description Job Description Medical Call Center - OBGYN Washington DC Pay From: $19 Per Hour MUST: 2+ years of solid medical office experience and comfortable working in a medical call center environment Experience registering patients OBGYN experience preferred Experience charting in Athena EMR Comfortable working all phones in a call center environment Experience working in a high volume multi provider practice (specialty preferred) Strong scheduling experience Experience entering information in EMR and updating records (Athena) Ability to triage calls Strong customer service support DUTIES: Duties include but are not limited to the following: Answer high volume incoming calls Schedule appointments Register patients Update and maintain patient's records Triage phone calls Answer questions over phone to determine where phone call should be transferred Schedule appointments in the EMR system Generate and complete pre-certification requests for appointments Review upcoming schedules

Job Description Job Description We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for someone who enjoys helping others and has strong communication skills. Responsibilities: - Answer incoming calls from customers and provide assistance with inquiries, concerns, or issues - Maintain a high level of professionalism and empathy while interacting with customers - Have at least 2 years’ professional experience in Customer Service/ Call Center environment. -Must be able to handle all outbound and inbound calls for the Call Center. -Must be fluent in English, read, write and converse in English. - Must have both oral and written communication skills. -Must have experience answering the phone proficiently and professionally. -Must be able to respond to client’s inquiries. -

Job Description Job Description We are seeking a customer-focused, detail-oriented individual to join our Customer Support Team. This role requires strong computer proficiency, excellent interpersonal skills, and a commitment to delivering outstanding customer service via phone, email, and chat in a hybrid environment. The ideal candidate will possess exceptional verbal and written communication skills, be able to handle high-volume calls and assist customers with Federal regulatory requirements related to the NFIP. If you thrive in a fast-paced environment and are passionate about helping people, this opportunity is for you. Key Responsibilities: Respond to inbound communications via phone, chat, or email from customers, providing accurate information regarding Federal regulatory requirements, specifically the NFIP rules and guidelines. Make outbound calls to customers for follow-up or next steps. Guide customers through the Flood Map and NFIP processes, ensuring they understand flood