Software Trainer Salary at Jenesis Software Inc BETA

POSITION SUMMARY: The Clinical Service Desk Analyst is responsible for providing Tier 1 support to patients, physicians, and hospital staff for EHR-related hospital applications primarily focused on clinical software needs. Experience: •1-year Epic clinical experience as end user, credentialed trainer, or other relevant clinical experience •2 years' customer service experience •Relevant Epic Clinical software experience •Call center experience a plus ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Routine Support (90%) •Provides 24/7/365 Tier 1 clinical support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes. •Triages end user issues and determines if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2. •Utilizes customer service guidelines as outlined in HDI training. •Uses client provided knowledgebase and client spe

Overview: Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge: We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. We have pioneered a physician-led, multi-site model of practice solutions that restore

Job Title: Customer/Technical Support Representative (POS Technical Support) Location: Greensboro, NC (Office-based) The Opportunity: We are seeking a Customer/Technical Support Representative to join our team in Greensboro. This role is designed to provide exceptional service to our merchants and partners while also offering the opportunity to mentor on-site staff. Merchants and partners will contact our call center seeking assistance with their hardware and software, and you will be responsible for resolving their technical challenges. You will bridge knowledge gaps, recommend solutions, and help streamline their operational processes. If you're naturally inclined to help others, enjoy troubleshooting technical issues, and can explain complex details in simple terms, we’d love to meet you. The ideal candidate will have experience in merchant services and an understanding that our merchants’ success directly impacts our own. You should thrive in a collaborative and fast-paced environm

Quick Take - The required location is working onsite in Greensboro, NC corporate headquarters. We are seeking an Audit Support Analyst to assist in the Recovery audit process working with our clients' suppliers to ensure we are completing an efficient and successful audit for our clients. The ideal candidate will have a background in Accounts Payable with highly developed analytical skills, including the ability to research issues, understand root causes, and implement solutions. You will initiate and follow through to resolution on overpayment claims, as identified through a statements audit and/or Accounts Payable audit enabled by our FirstStrike software. You will utilize remote client system access for research and resolution and partner with other members of the audit team to keep the client apprised of the audit progress. This is a highly responsible position, as the ability of the Audit Support Analyst to consistently complete claims directly impact revenue and the overall succe

Job Description Job Description Compensation: Competitive Starting Wage Location: Remote Job Title: Business Development Specialist Reports to: Executive Director of Marketing OMG National, a 33-year-old marketing firm and five-year Inc. 5000 recipient, is seeking a qualified Business Development Specialist (BDS) for remote employment. The BDS will specialize in reaching out to set appointments with new and existing prospects, presenting the opportunity for a Digital Marketing evaluation. This is a phone prospecting position and a vital addition to our team-- while we have many ongoing ancillary marketing efforts in this division, we need a team to execute our call campaigns, and reach out to tens of thousands of small businesses in our database. We have an aggressive incentive plan to maximize performance and call time including an additional bonus system for qualified closes. Essential Duties and Responsibilities - Stay organized in and committed to calling a minimum of 4-hours of ta

Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a PRN Medical Assistant to join our team in Liberty, NC. PRN, as needed. Essential Functions: Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts Prepares treatment rooms and patients for examination Cleans and sterilizes instruments Inventories and orders medical supplies and materials Operates electrocardiograph (EKG) and other eq

About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services in aircraft maintenance, repair, and overhaul. HAECO Americas is one of the leading aviation corporations in the world. We pride ourselves on safe, high-quality aviation products and services for our customers, as well as security and growth for our most valuable asset -- our people. Why HAECO Americas A career with HAECO Americas is your chance to connect with a world leader in aircraft maintenance and interiors. Your career at HAECO will expose you to the best practices of aircraft maintenance on Boeing and Airbus wide-body and narrow-body jets for major airlines and operators. As a HAECO team member, you will learn from the industry’s best, pick up new skills, and continue your professional development. We offer a flexible, high-energy work environment with opportunities to innovate, learn and grow - doing work that matte

We are seeking an Audit Support Analyst to assist in the Recovery audit process working with our clients' suppliers to ensure we are completing an efficient and successful audit for our clients. The ideal candidate will have a background in Accounts Payable with highly developed analytical skills, including the ability to research issues, understand root causes, and implement solutions. You will initiate and follow through to resolution on overpayment claims, as identified through a statements audit and/or Accounts Payable audit enabled by our FirstStrike software. You will utilize remote client system access for research and resolution and partner with other members of the audit team to keep the client apprised of the audit progress. This is a highly responsible position, as the ability of the Audit Support Analyst to consistently complete claims directly impact revenue and the overall success of the company. The required location is working onsite in Greensboro, NC corporate headquar