Customer Service Agent Salary at Kelkay Ltd BETA

How much does a Kelkay Ltd Customer Service Agent make?

As of April 2025, the average annual salary for a Customer Service Agent at Kelkay Ltd is $40,159, which translates to approximately $19 per hour. Salaries for Customer Service Agent at Kelkay Ltd typically range from $36,515 to $44,339, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Kelkay Ltd Overview

Website:
kelkay.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
Retail & Wholesale

Founded over 15 years ago, Kelkay is a family business with a market-leading position in garden landscaping products. The company manufactures and distributes landscape gardening products through gardening retailers across the UK and Ireland. With a dedicated team of regional sales representatives and a highly experienced head office team located at their main manufacturing and distribution site near Snaith in East Yorkshire, Kelkay places a great deal of emphasis on customer care, service excellence and reliability. Kelkay has a solid reputation as a market leader in garden landscaping products and has developed a unique and innovative approach to in store marketing and merchandising of aggregates, paving and water features. This has made them the partner of choice for retailers and their products can be found effectively displayed in garden centres across the country, providing shoppers with ideas and inspiration for how to use Kelkay products to improve their outdoor spaces. Kelkay don't supply direct to the home gardener but our products are widely available nationally from Garden Centres, Nurseries and DIY outlets. Many of these stockists offer our direct home delivery service on bulk orders and paving kits. Use the stockist locator to find your nearest supplier of Kelkay products, but please always check directly with your retailer before travelling to confirm that the item you require is in stock.

See similar companies related to Kelkay Ltd

What Skills Does a person Need at Kelkay Ltd?

At Kelkay Ltd, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Kelkay Ltd

Job Title Average Kelkay Ltd Salary Hourly Rate
2 Forklift Operator $38,925 $19
3 Graphic Designer $63,943 $31
4 Head of Marketing $261,392 $126
5 Manager, Site Operations $107,214 $52
6 Payroll Administrator $65,760 $32
7 Accounts Receivable Administrator $41,256 $20
8 Customer Service Manager $92,228 $44
9 Customer Services $40,159 $19
10 IT Officer $304,947 $147
11 Machine Operator $36,660 $18
12 Manager, Production $112,017 $54
13 Manager, Sales Office $122,485 $59

Hourly Pay at Kelkay Ltd

The average hourly pay at Kelkay Ltd for a Customer Service Agent is $19 per hour. The location, department, and job description all have an impact on the typical compensation for Kelkay Ltd positions. The pay range and total remuneration for the job title are shown in the table below. Kelkay Ltd may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,159 look to you?

FAQ about Salary and Jobs at Kelkay Ltd

1. How much does Kelkay Ltd pay per hour?
The average hourly pay is $19. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Kelkay Ltd?
According to the data, the highest approximate salary is about $44,339 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Kelkay Ltd?
According to the data, the lowest estimated salary is about $36,515 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.