Help Desk Specialist Salary at Legal & General America BETA

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer to join our team in McLean, VA. In this role, you will provide technical support and customer service to the customers users of computer applications and hardware (e.g., PCs, servers, mainframes). Responsibilities include, but are not limited to: Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents, requests, and demands. Analyzing, troubleshooting, designing, and implementing fixes. Performing remote desktop triage and system repair using remote tools. Answering questions regarding system procedures, online transactions, systems status, and downtime procedures. Supporting all facets of installations, which includes the physical placement of which includes the physical placement of desktop IT equipment to include printers, CAT5 and fiber optic cable, rack mounted network equipment, switches, workstations, and communications equip

SharePoint Developer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * **The Opportunity:** CACI is currently looking for a SharePoint Developer with agile methodology experience to join our BEAGLE (Border Enforcement Applications for Government Leading-Edge Information Technology) Agile Solution Factory (ASF) Team supporting Customs and Border Control (CBP) client located in Northern Virginia! Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS). As a member of the BEAGLE ASF Team, you will support the men and women charged with safeguarding the American people and enhancing the Nations safety, security, and prosperity. CBP agents and officers are on the front lines, every day, protecting our national security by combining customs, immi

ManTech is seeking a Subject Matter Expert (SME) Level Network Engineer with a specialized focus on Network Access Control (NAC), particularly with significant expertise in CISCO network appliances and associated management software to join our technology-based program supporting a key Government customer in Herndon, VA. The ideal candidate will have a deep understanding of network security principles, excellent problem-solving skills, and a proactive approach to maintaining and optimizing endpoint validation Duties, Tasks & Responsibilities: Subject Matter Expert (SME) Level design, implementation, and management of NAC solutions utilizing CISCO network devices including load balancers, LINUX servers, and CISCO appliances Perform configuration, maintenance, and troubleshooting of NAC policies and profiles Monitor network traffic for potential security threats and proactively address vulnerabilities Collaborate with cross-functional teams to ensure network security standards align with

ManTech is seeking a talented and experienced Network Engineer with a specialized focus on Firewalls, particularly with expertise in CISCO, Palo Alto, and Juniper network devices and associated management software to join our technology-based program supporting a key Government customer in Herndon, VA. The ideal candidate will have a deep understanding of network security principles, excellent problem-solving skills, and a proactive approach to maintaining and optimizing firewall infrastructure. Duties, Tasks & Responsibilities: Design, implement, and manage firewall solutions utilizing CISCO, Palo Alto, and Juniper network devices Perform configuration, maintenance, and troubleshooting of firewall policies and rules Monitor network traffic for potential security threats and proactively address vulnerabilities Collaborate with cross-functional teams to ensure network security standards align with business objectives Stay up-to-date with the latest industry trends and best practices in

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) – Equipment and Telephony Installer to join our team in Herndon, VA. In this role, you support a Dedicated Support Team supporting the Voice Program Recap Office (VPRO) installing network equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. Responsibilities include, but are not limited to: Performing high quality installations and troubleshooting a variety of telephones, running and terminating cables to voice switch equipment. Dressing cabling appropriately according to industry and Sponsor standards. Mounting voice and network equipment in racks, running and connecting both power and service cabling as appropriate. Performing surveys as necessary to collect or validate information for the engineering or VSIT personnel. Local travel will be required between customer buildings. Minimum Qualifications: BA/BS and 7+ years of experiences, or a combinati

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem - not just the symptoms - using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. Our broad interdisciplinary understanding allows us to provide the right solution, even if it is from outside the industry or traditionally defined problem space. We bring Public and Private, Civilian and Military expertise to every case. We are hiring a Help Desk Lead to work in Columbia, MD. Position location is subject to change based on central MD client's needs. Required: TS/SCI with a Polygraph Primary responsibilities include: Managing a small team of Help Desk professionals Triaging and remediating tickets Handling ticket escalations Generating reports and conducting analysis of Help Desk activities Communicating

Overview: Provides computer support to end-users for computer hardware, software, other technology equipment, and business-related applications. Primary contact for all incoming calls and email requests for technical support. Responsibilities: Works closely with network operations to diagnose and troubleshoot network outages, maintain network configuration for users and their components/cabling, maintain user accounts and reboots servers and routers. Provides technical telephone and email support for internal end-users on a variety of hardware and software problems including operating system support, application support, and system access problems. Maintains Help Desk tracking system; inputs problem description in Help Desk tracking system and assist with maintenance. Assists internal end-users with using software applications including, but not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Skype for Business, Microsoft Outlook and business-related applic

Description Looking for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to support an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Private Network), as well as troubleshoot issues with Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be responsible for logging all calls in the ticketing system and escalating issues to the next level when needed. You will work in a fast-paced and diverse environment and will have a management team that encourages your career development and growth. In this role, you will gain many intangible skills, such as time and task management, critical thinking and pro