Support Engineer Salary at Lenet BETA

How much does a Lenet Support Engineer make?

As of April 2025, the average annual salary for a Support Engineer at Lenet is $62,302, which translates to approximately $30 per hour. Salaries for Support Engineer at Lenet typically range from $55,245 to $69,820, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
lenet.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Software & Networking

Founded in 2005, Lenet is the leader in IT services for French businesses operating in the United States. The company is headquartered in Miami, Florida.

See similar companies related to Lenet

What Skills Does a person Need at Lenet?

At Lenet, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

Millennium Management, LLC
Miami , FL

Production Support Engineer The Corporate Technology Production Support team is responsible for production support and ownership of critical applications which face off to the Middle Office, Operations, and Treasury teams primarily. These applications contribute to the firm's PnL calculations, risk management and regulatory reporting. The Corporate Technology DevOps team will be working very closely with development to ensure that the environment is stable, resilient, and new features and functionality is delivered in a timely fashion. This team is also responsible to ensure that the L1 support team is armed with the proper knowledge, tools, and documentation to be able to support the day-to-day issues or alerts which may come up in production. Principal Responsibilities End to end ownership of the production environment Infrastructure management Release planning and deployment Incident and problem management Capacity Planning / BCP Testing Build strong relationships with development a


Sponsored
4/19/2025 12:00:00 AM
Path Medical
Hollywood , FL

Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts ac


Sponsored
4/19/2025 12:00:00 AM
Networks Connect
Miami , FL

Networks Connect is conducting a search on behalf of our client, a well-established Floridian manufacturer's representative with over 70 years of market presence. They are seeking a motivated individuals who are eager to grow new business, build lasting client relationships, and launch a long-term career in sales. This opportunity begins in Inside Sales, with a clear path to move into Outside Sales within 12–24 months. Commissions are GUARANTEED for the first 12 months, on top of your base salary. Key Responsibilities Develop and maintain strong customer relationships through effective communication and service. Prepare detailed and accurate proposals for customers. Negotiate pricing and compile equipment submittals as needed. Proactively identify and pursue new business opportunities in target sectors. Conduct presentations, lunch-and-learn sessions, and planned meetings to introduce products to engineers and decision-makers. Work with engineers to get product specifications written i


Sponsored
4/18/2025 12:00:00 AM
RIT Solutions, Inc.
Pompano Beach , FL

Employment Type: Contract Work Schedule: On-Call 24x7 Primary Rotation Job Summary: We are seeking a highly skilled Infrastructure Production Support Engineer with over 10 years of experience in L1, L2, and L3 support, incident management, and infrastructure monitoring. The ideal candidate will be responsible for ensuring the stability, availability, and performance of critical production systems in a hybrid environment. This role involves AWS cloud services, job scheduling, managed file transfers, and API gateway support. Candidates must be local to Reston, VA, as occasional office presence is required, though the role primarily operates remotely. Key Responsibilities: •Provide 24x7 production support with an on-call primary rotation to ensure uptime and system reliability. •Monitor, troubleshoot, and resolve infrastructure and application issues across L1, L2, and L3 support levels. •Support AWS cloud infrastructure including EC2, ECS, Lambda, RDS Aurora, S3, SQS/SNS, VPC, API Gatewa


Sponsored
4/17/2025 12:00:00 AM
The Florida Panthers
Fort Lauderdale , FL

The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida. Job Title: Technical Support Specialist Department: Information Technology Rep


Sponsored
4/17/2025 12:00:00 AM
Point Blank Enterprises, Inc.
Pompano Beach , FL

Inspire heroism and be a part of the future! At Point Blank Enterprises, Inc. we help PROTECT OUR PROTECTORS by developing, manufacturing, and selling body armor to police forces, the defense sector and first responders. We are always looking for the best of the best in our industry. If you share our passion and commitment, please apply today! Technical Support Specialist Level II Configures, installs and troubleshoots PC systems and peripherals. Provides helpdesk and technical support for customers online, via email and over the phone. Provides training, repairs and preventative maintenance. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs. Configures and tests customer purchased equipment before shipment. Creates and manages tickets on the helpdesk system. Assists the Systems and Network Manager with network and communication projects. Develops strong understanding of company products sold, equi


Sponsored
4/17/2025 12:00:00 AM
Bayview Asset Management
Miami , FL

Overview: POSITION SUMMARY The Desktop Support Engineer will be responsible for collaborating with the team in order to establish technical standards for workstations and identifying areas for improvement. Capable of analyzing, migrating, and implementing computer applications, systems, and network configurations. Capable of designing, documenting and scripting complex new software deployments. Able to analyze business technology needs, come up with solutions and take such solutions to implementation. Monitor system performance ESSENTIAL DUTIES & RESPONSIBILITIES Autopilot configuration and implementation Tanium Administration Understand and able to properly administrate Deploy, Comply and Provision. SCCM Administration Creating and managing endpoint boundary groups across one or more distribution points General monitoring of site health via SSRS, log files and the SCCM consoleIn-Console upgrade and client agent upgrades Manage and configure user and device collections creating query-b


Sponsored
4/15/2025 12:00:00 AM
HR Solutions Group
Fort Lauderdale , FL

Dynamic Network Support is looking for an Advanced Technical Support Specialist! We view this role not as a stepping stone but as a pillar of our customer service. We are looking for someone who loves the help desk role and helping customers on a daily basis. We celebrate this role and show it through our very competitive wages and responsibilities! Dynamic Network Support is a Managed Services Provider specializing in the design, maintenance, and support of IT infrastructure for small to enterprise-level businesses. As an Advanced Technical Support Specialist, you will be responsible for the following: Provide Tier 2 Level IT Support relating to client technical issues involving Microsoft's core business applications and operating systems via phone, emails, tickets, and occasionally remote/onsite Resolve an average of 9 to 12+ tickets per day (averages will vary depending on complexity of the issues worked on) Listen, establish, and communicate clear expectations and concerns with cli


Sponsored
4/15/2025 12:00:00 AM

Check more jobs information at Lenet

Job Title Average Lenet Salary Hourly Rate
2 Chief Business Officer $166,818 $80
3 System & Network Engineer $102,340 $49
4 Team Leader, Project $60,009 $29
5 Technical Lead $128,560 $62
6 Creative Director $120,076 $58
7 Product Manager $124,840 $60
8 Service Manager $122,524 $59
9 Project Engineer $79,576 $38
10 It Consultant $57,402 $28
11 Network Engineer $63,937 $31
12 Network Support Engineer $63,937 $31

Hourly Pay at Lenet

The average hourly pay at Lenet for a Support Engineer is $30 per hour. The location, department, and job description all have an impact on the typical compensation for Lenet positions. The pay range and total remuneration for the job title are shown in the table below. Lenet may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $62,302 look to you?

FAQ about Salary and Jobs at Lenet

1. How much does Lenet pay per hour?
The average hourly pay is $30. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Lenet?
According to the data, the highest approximate salary is about $69,820 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Lenet?
According to the data, the lowest estimated salary is about $55,245 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.