Customer Service Salary at Ma Silva Usa Llc BETA

How much does a Ma Silva Usa Llc Customer Service make?

As of April 2025, the average annual salary for a Customer Service at Ma Silva Usa Llc is $41,830, which translates to approximately $20 per hour. Salaries for Customer Service at Ma Silva Usa Llc typically range from $38,118 to $46,071, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

MA Silva USA LLC Overview

Website:
masilva.com
Size:
25 - 50 Employees
Revenue:
$10M - $50M
Industry:
MFG Nondurable

About M. A. Silva USA: Based in Sonoma County, California, M. A. Silva USA is a leading manufacturer of premium natural corks, glass and packaging for North American markets. Its quality-assurance program ensures unmatched visual, mechanical and sensory characteristics of its products. The company operates on solar power and is committed to sustainability and eco-friendly operations. M. A. Silva earned both the Sonoma Green Business Program and ClimateSmart™ certifications and received the Excellence Award for Sustainable Manufacturing by Trade Monthly Magazine.

See similar companies related to Ma Silva Usa Llc

What Skills Does a person Need at Ma Silva Usa Llc?

At Ma Silva Usa Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Ma Silva Usa Llc

Job Title Average Ma Silva Usa Llc Salary Hourly Rate
2 Account Manager $77,603 $37
3 Inside Sales $52,531 $25
4 Logistics Coordinator $54,535 $26
5 Sales $59,972 $29
6 Maintenance Tech $58,199 $28
7 Manager, Accounting $118,611 $57
8 National Sales Manager $242,810 $117
9 President $811,527 $390
10 Senior Manager, Technical Support $129,076 $62
11 Vice President, Sales $230,031 $111
12 Accounting Clerk $47,711 $23
13 Customer Service Representative $36,935 $18

Hourly Pay at Ma Silva Usa Llc

The average hourly pay at Ma Silva Usa Llc for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Ma Silva Usa Llc positions. The pay range and total remuneration for the job title are shown in the table below. Ma Silva Usa Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,830 look to you?

FAQ about Salary and Jobs at Ma Silva Usa Llc

1. How much does Ma Silva Usa Llc pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Ma Silva Usa Llc?
According to the data, the highest approximate salary is about $46,071 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Ma Silva Usa Llc?
According to the data, the lowest estimated salary is about $38,118 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.