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Metlife Group Customer Service & Operations Salary

Metlife Group Customer Service & Operations Salary

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As of October 2026, the average annual salary for employees at Metlife Group Customer Service & Operations in the United States is $95,660. This translates to an approximate hourly wage of $46. Salaries at Metlife Group Customer Service & Operations typically range from $84,112 to $108,282 annually, reflecting the diverse roles and experience levels within the company.
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Is Metlife Group Customer Service & Operations’s Pay Competitive? Salary Benchmarking Analysis

How does Metlife Group Customer Service & Operations's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
Claims Analysis Health Care Management Group $98,539
+3.0%
Supported by Claims Analysis Health Care Management Group's high-margin contracts allowing higher overhead.
Brevard Life Insurance Company Inc $97,295
+1.7%
Indicates identical technical requirements and experience levels between the two firms.
htmlCanada Life Assurance $101,166
+5.8%
Adjusted for higher cost-of-living indices in htmlCanada Life Assurance's primary metro hubs.
Workers' Compensation Board $103,518
+8.2%
Reflects structural premiums typical of Workers' Compensation Board's large-cap national operations.
Insurance Industry $123,858
+29.5%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

How Metlife Group Customer Service & Operations's Salaries Compare to Similar Companies?

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Metlife Group Customer Service & Operations. Click a company name to learn more.

Employee Reviews: Working at Metlife Group Customer Service & Operations

Considering a career at Metlife Group Customer Service & Operations? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Colleagues are helpful. Managers are approachable, and the team dynamic is strong. The office environment is modern, and flexible scheduling is available. While growth can be gradual, the job security is a plus. The onboarding process was thorough, and mentorship programs are very helpful. The hybrid work model provides flexibility, which I appreciate. The insurance industry is demanding, but the ...
Commented in April 10, 2025
44
1
A company with good job security. While growth opportunities exist, they follow a structured path. The insurance products are well-regarded, aiding client trust. Colleagues are collaborative and helpful.
Commented in February 05, 2025
13
1
The company also supports community initiatives, which adds to its positive reputation. The company has a supportive culture, and managers are invested in employee development. Fair compensation. This company is a great place to build a career in insurance.
Commented in October 24, 2024
11
3
Training is provided for new systems, though more skill-development workshops would be beneficial. The insurance products are top-tier, making it easier to serve clients confidently. Workloads are reasonable, and benefits are excellent. My experience at this company has been very positive. The culture is welcoming, and employees are treated with respect.
Commented in June 24, 2024
19
1
The company invests in upskilling staff, offering certifications and courses. The company has a great balance of professionalism and a friendly atmosphere. The company encourages innovation, and employees are free to suggest process improvements. Steady job with fair compensation.
Commented in March 04, 2024
38
0

Metlife Group Customer Service & Operations Overview

Website
Data pending, update soon.
Founded In
Data pending, update soon.
Employees
100 - 200 employees
Industry
Insurance
Headquarter Address
18210 Crane Nest Drive I Tampa Florida FL 33647
Revenue
$10 Million - $50 Million
Phone Number
-
Social Media
About Metlife Group Customer Service & Operations
Metlife Group Customer Service & Operations is a company that operates in the Insurance industry. It employs 101-250 people and has $10M-$25M of revenue. The company is headquartered in Tampa, Florida.

What Benefits Does Metlife Group Customer Service & Operations Offer Beyond Salary?

A competitive compensation package is more than just a salary. Metlife Group Customer Service & Operations offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Tampa?

Understanding the cost of living near Tampa is key to truly evaluating a salary offer or your current compensation at Metlife Group Customer Service & Operations.
Tampa's Cost of Living Index is approximately 100.1 (0.1% more expensive than US average; 2.9% less than FL average). Growing Gulf Coast city, housing costs near US average but have risen. HART bus/streetcar. When planning your budget based on a salary from Metlife Group Customer Service & Operations, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,400 - $2,100+ A significant portion of Metlife Group Customer Service & Operations salary. Location choices impact this heavily.
Utilities (Basic) $160 - $260 Electricity, Heating, Cooling, Water etc.
Public Transportation $65 (HART monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $400 - $590 Can be higher with more dining out or specialty stores.
Personal & Leisure $380 - $700+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $370 - $690+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,775 - $4,345+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Metlife Group Customer Service & Operations

1. What is the estimated average total compensation at Metlife Group Customer Service & Operations?

Salary.com estimates that the average total compensation package at Metlife Group Customer Service & Operations, which can include base salary, potential bonuses, and benefits, is around $95,660 annually . Total compensation provides a more holistic view of an employee's earnings.

2. How much does Metlife Group Customer Service & Operations pay compared to Claims Analysis Health Care Management Group?

The average annual salary at Metlife Group Customer Service & Operations is $95,660, or an hourly wage of $46, in comparison to Claims Analysis Health Care Management Group which pays $98,539 per year or $47 per hour.

3. What's the typical salary progression for an employee moving from an entry-level to a senior role at Metlife Group Customer Service & Operations?

Salary progression from an entry-level to a senior role at Metlife Group Customer Service & Operations can be significant, often involving several promotions and substantial pay increases. For example, an entry-level Analyst might see their salary potentially double or more as they progress to a Senior Manager or Director position over several years, assuming strong performance and development.

4. How can I determine if a salary offer from Metlife Group Customer Service & Operations in Tampa is fair given the local cost of living?

To determine if a salary offer from Metlife Group Customer Service & Operations in Tampa is fair, first compare the gross salary to our data for similar roles at Metlife Group Customer Service & Operations and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Tampa" to understand its purchasing power.

5. Are promotions at Metlife Group Customer Service & Operations usually accompanied by a significant salary increase?

Yes, promotions at Metlife Group Customer Service & Operations are generally accompanied by a salary increase. The amount of the increase typically reflects the greater responsibilities, skills, and scope of the new role. The percentage increase can vary widely depending on the level of promotion and the company's compensation structure.

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