Ticket Manager Salary at Military Bowl BETA

Description Leidos is seeking a mid-level System Administrator to support a large enterprise IT contract for the DOD. The System Administrator will support operations across multiple enclaves, classifications, and geographic locations. The System Administrator provides systems and software operations and maintenance support in a large multi-enclave enterprise environment. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. This role is responsible for interacting with customers to handle service inquiries and problems. Duties include examining highly

About GKG: With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002. Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients. Overview: The Senior HR Specialist applies advanced skills and experience in coding and processing a full range of Federal Personnel Actions necessary to appoint, separate, or make other personnel changes. This includes processing personnel actions related to the Federal Employees Lifecycle from acquisition to retirement. Must demonstrate a high level of knowledge of the personnel data rules and

Job Description: The Customer Service Associate involves providing customer service and research support for a government client through phone and email. Key responsibilities include identifying and prioritizing customer requests, documenting information, conducting research, and using government systems to resolve issues or escalate them as needed. The role requires problem-solving skills, computer troubleshooting, and the ability to quickly learn and adapt to new information. Successful candidates should have a strong customer service orientation, excellent research abilities, and the capacity to work independently while ensuring customer satisfaction. DUTIES AND RESPONSIBILITIES The Customer Service Associate is responsible for delivering superior customer service through timely responses to incoming calls and emails. Key duties include: Customer Service & Communication: Provide courteous assistance by answering inquiries, following policies and procedures to route requests, and res

Responsibilities: Peraton is currently seeking skilled and qualified candidates for their Technical Support Manager position located in Washington, D.C. This position will be responsible for the execution of our customer agreements to install and support a high-profile government customer. Day to Day Work Responsibilities: Oversee customer deliverables required for Installers, Imaging Team, Service Delivery Coordinators, and movers. Responsible for maintaining Installations contractual Service Level Agreements (SLAs). Ensure that communications to key stakeholders are provided in a concise and timely manner. Oversee the processing of incoming tickets for the Installations Team via phone, portal, email, and drop-in to ensure courteous, timely, and effective resolution of customer issues. Provide superior technical support and service to the customer base community. Lead and develop the Installation Team, including hiring, professional development and dedicated project work. Design devel

Company Description Jobs for Humanity is collaborating with Upwardly Global and with At Technical to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: At Technical Job Description Job Title: Service Desk-ITSC Category: Information Technology (2854) Description: Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database, and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility. This position will include account creation, modification, and deletion responsibilities. Requirements: TS/SCI Position requires a minimum of 1 year of experience with background in Microsoft Office applications to include

DAI DCSA Help Desk Team Lead/SME | Make an Impact with Anglicotech! 📍 Location: Quantico, VA (Hybrid) 💸 Annual Salary: $95,000 - $110,000 (depending on experience and education) 🔐 Clearance: U.S. Citizenship with ability to obtain a Secret security clearance 📅 Availability: Immediate We are seeking a DAI SME with immediate availability that will thrive in a challenging and rewarding process-oriented environment, to take on the position of DAI Help Desk Team Lead. The Team Lead will be responsible to supervise the DAI Help Desk Specialists. The DAI Help Desk will support the Defense Counterintelligence and Security Agency (DCSA). The Help Desk Specialist shall provide comprehensive support for the successful operation and maintenance of capabilities developed under the Defense Agencies Initiative (DAI). The Help Desk Specialist shall manage a helpdesk supporting 6,000-6,500 users, ensure effective communication with DAI stakeholders, and provide essential documentation, training, an

Description We are currently seeking a Configuration Manager to join the Compartmented Enterprise Services Office (CESO) effort. This program is establishing a modern secure web service (SWS) operation as part of a state-of-the-art, highly automated platform capable of supporting a rapidly expanding customer population. To be successful in this role, the candidate should have experience with performing all areas of Configuration Management (CM), including planning, identification, change control, status accounting, and validation and verification for multiple product baselines. The candidate should possess a general familiarity with IT networks, to include network appliances (routers, load balancers, firewalls). Additionally, the candidate should have the ability to develop, document, implement and maintain CM processes and activities in support of the Compartmented Enterprise Services Office (CESO) program. This position is 100% on-site based in Arlington, VA. The candidate will work

Description The Digital Modernization Sector at Leidos currently has an immediate need for an experienced System Administrator IV – Storage for a new customer on a strategic High-Performance Computing (HPC) program. The Senior System Administrator will need to be a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, and the ability to work within a team to mature the HPC capabilities of our customer. Primary Responsibilities: Provide Tier 0-4 storage support to three geographically dispersed locations. Responsible for overseeing the most critical aspects of the HPC and Datacenter Infrastructure. Lead strategic planning, architecture design, and the deployment of enterprise-scale projects. Solve the organization’s most complex technical issues, contribute to IT strategy, and drive innovations to ensure the robustness, security, and efficiency of the infrastructure. Lead medium-to-large scale projects, design and implement system policies, condu