Help Desk Technician Salary at Myitpros BETA

POSITION OVERVIEW: Job Title: Licensed Life and Health Call Center Representative Job Type: Full-Time MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES: Key responsibilities: Provide information to customers about various healthcare options and insurance policies. Help customers choose the appropriate insurance policy that fits their needs. Engage with customers to understand their req

Job Title:Call Center Representative Location: Austin, TX Job Type: Full-Time Reports To: Customer Service Manager Job Summary: We are seeking a dedicated and professional Call Center Representative to join our dynamic team. As the frontline of our customer service operations, you will play a crucial role in ensuring customer satisfaction and resolving inquiries efficiently. You will be responsible for handling incoming calls, providing support, and managing customer requests. ent service and support. As a vital member of our customer service department, you will utilize your communication skills to engage with callers effectively and resolve their inquiries promptly. Key Responsibilities: Answer incoming customer calls in a timely and professional manner. Provide accurate and relevant information to customers regarding products and services. Resolve customer complaints and queries effectively and efficiently. Maintain detailed records of customer interactions and transactions. Follow

Job Description: Call Center Representative Position:Call Center Representative Location: Austin, TX Type: Full-time Job Summary: We are seeking a motivated and enthusiastic Call Center Representative to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and resolving inquiries efficiently. You will be responsible for handling a high volume of incoming calls, addressing customer needs, and providing information about our products and services. Key Responsibilities: Answer incoming calls from customers and address their inquiries in a timely manner. Provide information regarding products and services, including pricing and availability. Effectively resolve customer complaints and issues, ensuring customer satisfaction. Document customer interactions and maintain detailed records of inquiries and resolutions. Follow up with customers to ensure their concerns have been adequately addressed. Collaborate with team memb

**Details** + **Department:** Patient Services + **Schedules:** Day, Evening, OverNight Shifts Available + **Facility: ON-SITE;** Good Health Solutions Building + **Location:** Austin, Tx **Benefits** Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community _*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._ **Responsibilities** Answer incoming calls and perform triage of inquiries. + Respond to telephone and/or Internet inquiries from customers seeking information and/or resources, following

Job Ad for Pattern Promotions Job Position: Call Center Customer Service Agent Location: Austin, TX Salary: $34,000 - $43,000 per year Job Type: Full-time About Us Pattern Promotions is a dynamic and rapidly growing company dedicated to providing exceptional branding and promotional services to businesses of all sizes. We pride ourselves on our commitment to customer satisfaction and are known for our innovative approach and vibrant company culture. Join our team and be part of a company that values excellence, teamwork, and creativity. Job Description We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will serve as the frontline representative for our company, interacting with customers to address their inquiries, resolve issues, and provide outstanding service that enhances customer satisfaction. Responsibilities Answer incoming customer calls and respond to inquiries in a timely manner. Provide accurate informat

Job Description Job Description MMC is looking for you! Pay: $20.77 Hours: M-F 7am-7pm (8 hour shift in between) ONSITE ONLY!!! Responsibilities: Customer Care and Satisfaction. Must be detailed oriented. High school degree or GED required, 2 years college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience. Experience in processing enrollment applications in the Healthcare Insurance market, Workers Comp market, or Medicaid market. Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrollment and file maintenance for Medicaid programs. Process to completion 100% of assigned applications utilizing documented work instructions daily and meet minimum daily quotas. Data entry with validation of provider submitted enrollment information to ensure the enrollment application meets the minimum standards. Send out deficiency letters to notify provide

Call Center Representative BCforward is currently seeking a highly motivated Call Center Representative for an opportunity in Austin TX 78727 Position Title: Call Center Representative Location: Austin TX 78727 Anticipated Start Date: May 4, 2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 7+ months contract (Possible Extension) Job Type: Contract, 40 HRS WEEKLY, Onsite Pay Range: $19.50 - 20/hr. Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Skills Description: Resumes must specifically state a recent minimum of six months contact center/call center experience in a verifiable high volume call center. Would be nice to have skills: Microsoft Office experience Effective at multi-tasking

Job Title: Medical Call Center Representative (Bilingual) Location: Austin, TX (remote) - must live in Texas Industry: Healthcare Pay: $18 - $22 About Our Client Addison Group is actively hiring on behalf of a healthcare-focused client that delivers high-quality, patient-centered care to Medicare-eligible individuals. This organization emphasizes personalized support, aiming to empower patients through accessible, compassionate healthcare services. Job Description Seeking customer-focused, bilingual professionals for a remote Bilingual Medical Call Center Representative role. Representatives will support patients with appointment scheduling, medication refills, transportation coordination, and general inquiries, delivering exceptional service in English and Spanish. Key Responsibilities Assist patients with scheduling, medication refills, and transportation logistics. Respond to inquiries on appointment details and center locations (approx. 30% of call volume). Participate in the Annua