Manager, Client Services Salary at Ojcommerce Llc BETA

Job Description Job Description PAVE Mobility is a parking-enforcement solution offering powerful, user-friendly tools to simplify parking operations. We believe that fair parking regulations improve customer experience and help businesses operate more efficiently. The method of enforcement, however, makes all the difference. PAVE Mobility’s license plate recognition technology enforces your regulations with zero friction or frustration. It’s the key to running an efficient and scalable parking operation. Position Summary The Customer Success Manager (CSM) for post-implementation support will be responsible for working closely with the sales team and implementation team, ensuring that customers receive ongoing value from a product or service after it has been deployed. This role is essential for customer retention, satisfaction, and long-term business growth. Essential Duties and Responsibilities Onboarding and Post-Implementation Support Customer Onboarding: Guide customers through th

In the Merchant Customer Success Manager role at Fulfil, you will work with our merchants to help them run their e-commerce business. You will serve as the trusted point of contact for a set of accounts, starting at the point of sale and through their entire journey with Fulfil. You will help them with product adoption as well as getting the best value out of our solution. To help our merchants achieve their outcomes, Customer Success Managers need to have a strong understanding of the Domain and Product. The Domain we play in includes E-commerce, retail, online marketplaces like Amazon and platforms like Shopify which is what most of our merchants use to run their business. Having great Product knowledge is also key so candidates who have worked with ERPs or other adjacent technologies tend to have a lower learning curve. Communication and Stakeholder Management are essential to any customer-facing role so these are the four pillars that make up the core competencies of account manage

Job Title: Customer Service Manager Location: Pembroke Pines, FL (5 days onsite) Job-Type: Direct Hire Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time. Position Overview Gravity is seeking an experienced Customer Service Manager with 10+ years of experience in SaaS-based customer support operations. This role will oversee a team of Customer Service Representatives (CSRs), ensuring a high level of customer satisfaction, efficient support workflows, and process optimization. The ideal candidate has a strong background in SaaS customer success, CRM systems, and technical troubleshooting, with a strategic mindset to drive retention, engagement, and expansion of the customer base. Key Responsibilities Lead, mentor, and develop a team of SaaS-focused Customer Service Representatives, ensuring best-in-class support. Oversee customer interactions across multiple channels (phone, email, chat, and ticketing systems) to maintain exceptional respons

Job Description Job Description Job Description We are an established 40-year company specializing in Travel & Leisure products to Hotels, Resorts, Airports and Attractions looking for a dedicated energetic Customer Service account manager. Responsibilities and Duties · Provide high level of Service for New and existing customers · Data entry · Responding to customers needs. Requirements: · ENERGENIC · 3+ years customer service · HUNGRY & PASSIONATE TO GROW · Bilingual is a plus · High level of Professionalism, Motivation, Initiative · Strong experience with Microsoft Office (Excel, PowerPoint, Word) · SAP software experience a plus · Excellent verbal and written communication skills · Superior organization and time management abilities · Must be able to multi-task and work in a fast-paced work environment · Detail oriented and professional demeanor · Positive energy, can-do attitude, and team player · Able to work 9am to 6pm Monday through Friday on location in Pompano Beach · Resourc

WAVE BL is looking for a motivated and experienced Portuguese Native speaker (Spanish speaker -advantage) to join our international A-team that spearheads our product footprint growth. In this role, you will focus on providing our new customer accounts with a fabulous experience coupled with a carefully designed customer journey, driving customer satisfaction, subscriptions, and revenue. What You’ll Do: Take E2E ownership for a set of incoming new accounts and take them with professionalism and care through our customer journey. Prioritize and advance accounts through the customer journey to maximize conversions. Lay the foundations for a long-lasting business relationship in line with our company’s strategy and Value Proposition. Perform training, implementation and deployment, qualifications and discovery sessions with our new accounts and document the findings. Maximize product value for our customer and keep them updated about new features and potential use cases. Coordinate and mo

Job Description Job Description Aviotek is a family-owned aviation leader since 1999. With 25 years of expertise, we specialize in aircraft maintenance, repair, and modifications for commercial and military fleets. Our skilled team and global network ensure top-notch quality, value, and reliability. At Aviotek, we prioritize your satisfaction and strive to enhance the performance and value of your aircraft. Discover how our personal touch and innovative solutions make us your trusted partner in aviation. About the job The Customer Service Manager will be responsible for ensuring exceptional service delivery, enhancing customer satisfaction, and driving the success of our service initiatives. In this role you will operate as a key member of the MRO team and actively support the business demands for Repair Services unit. Essential Duties and Responsibilities: • Develop a culture of customer service excellence, with planning, customer support, and communication at the heart of the culture

Job Description Job Description Company Overview: Ireland Pay is a leading Merchant Services company dedicated to providing exceptional products/services and ensuring unparalleled customer satisfaction. We are committed to fostering a culture of excellence, innovation, and continuous improvement. As we continue to grow, we are seeking a dynamic and experienced Customer Service Manager to lead our customers' success. Job Summary: As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee the resolution of customer inquiries, complaints, and issues in a timely and effective manner. Act as an escalation point for complex or escalated customer concerns, ensuring they are addressed promptly and to the customer's satisfaction. Customer Feedback and Data Analysis: Collect and analyze customer feedback to identify trends and areas for improvement. Utilize

Job Description Job Description NSi Insurance Group is one of the largest privately-owned insurance brokerage firms in South Florida. We are growing exponentially in our four lines, Home, Auto, Commercial, Group, and Excursion. We are seeking a Client Manager to join our team to expand the company's book of business by selling various types of insurance policies to new and existing clients. Scope of Responsibilities: Responsible for acting as primary contact between clients and insurance carriers and retaining clients through good customer service. General Responsibilities: Act as primary contact between client and/or producers and insurance carriers and apply knowledge of insurance policies and procedures to provide proper and effective service and responsible advice to all clients and/or producers. Contact and visit assigned clients and/or producers within required time frames to evaluate client needs and make recommendations, present bid results, relate new product information and r