osTicket Salary

As of September 2026, the average annual salary for employees at osTicket in the United States is $84,838. This translates to an approximate hourly wage of $41. Salaries at osTicket typically range from $74,729 to $95,747 annually, reflecting the diverse roles and experience levels within the company.

How Much Does osTicket Pay for Different Roles?

Explore detailed salary information for specific jobs at osTicket. Based on our data, the highest paying job is the Vice President, Operations & Support, with an annual salary of $119,194. The table below outlines the annual salary ranges for most popular roles within the company.
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Is osTicket’s Pay Competitive? Salary Benchmarking Analysis

How does osTicket's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
SupportLocal LLC $96,124
+13.3%
Influenced by prevailing union wage agreements specific to SupportLocal LLC's sector.
MID - SOUTH SERVICES Inc $92,738
+9.3%
Supported by MID - SOUTH SERVICES Inc's high-margin contracts allowing higher overhead.
Caaz Co $93,455
+10.2%
Data suggests Caaz Co's workforce skews heavily towards veteran, high-tenure roles.
BackupMinder $86,420
+1.9%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Software & Networking Industry $126,859
+49.5%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Employee Reviews: Working at osTicket

Considering a career at osTicket? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
The training programs are helpful, and I’ve learned a lot. The benefits package is standard for the industry. The Retail & Wholesale operations are well-organized, and the company invests in technology to improve efficiency. The onboarding process was thorough, and continuous learning is encouraged.
The company provides a structured work setting with clear guidelines. The team feels like a family, and there’s always support when challenges arise. I’ve been promoted twice since joining, showing the company’s commitment to growth. The Retail & Wholesale industry can be hectic, but this company maintains a steady workflow. The company provides necessary support, and the workload is reasonable. F...
The positive work environment makes it a great place for long-term growth in the retail sector. Consistent schedule, reliable pay. Managers are open to feedback, and teamwork is strong. The company offers good benefits and encourages professional development.
This company stands out in the Retail & Wholesale industry for its employee-focused approach. A solid employer in the industry. The retail side can be demanding, but the supportive culture makes it manageable. The retail environment is clean, and schedules are consistent. the company provides job security and fair compensation.

osTicket Overview

Website
www.osticket.com
Founded In
Data pending, update soon.
Employees
25 - 50 employees
Industry
Software & Networking
Headquarter Address
1120 5th St Alexandria Louisiana LA 71301
Revenue
$5 Million - $10 Million
Phone Number
+1 3182903674
Social Media
About osTicket
osTicket is a company that operates in the Computer Software industry. It employs 21-50 people and has $5M-$10M of revenue. The company is headquartered in Alexandria, Louisiana.

What Benefits Does osTicket Offer Beyond Salary?

A competitive compensation package is more than just a salary. osTicket offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Alexandria?

Understanding the cost of living near Alexandria is key to truly evaluating a salary offer or your current compensation at osTicket.
Alexandria's Cost of Living Index is approximately 81.3 (18.7% less expensive than US average; 12.6% less than LA average). Central LA city, affordable housing. ATRANS. When planning your budget based on a salary from osTicket, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $700 - $1,100+ A significant portion of osTicket salary. Location choices impact this heavily.
Utilities (Basic) $160 - $260 Electricity, Heating, Cooling, Water etc.
Public Transportation Limited local transit Essential for most commuters; car ownership is costly.
Groceries (Single Person) $360 - $530 Can be higher with more dining out or specialty stores.
Personal & Leisure $280 - $550+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $340 - $630+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $1,870 - $3,070+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of osTicket

1. What is the typical salary range (low to high) for most roles at osTicket?

The typical annual salary range for most roles at osTicket is approximately from $74,729 to $95,747. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. How much does osTicket pay compared to SupportLocal LLC?

The average annual salary at osTicket is $84,838, or an hourly wage of $41, in comparison to SupportLocal LLC which pays $96,124 per year or $46 per hour.

3. Do salaries differ significantly between departments at osTicket?

Yes, salaries often differ between departments at osTicket due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. How does experience level affect salary at osTicket?

Experience level is a significant factor in determining salary at osTicket, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

5. How can I determine if a salary offer from osTicket in Alexandria is fair given the local cost of living?

To determine if a salary offer from osTicket in Alexandria is fair, first compare the gross salary to our data for similar roles at osTicket and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Alexandria" to understand its purchasing power.

6. What factors influence salary increases at osTicket?

Salary increases at osTicket are likely influenced by a combination of factors, including: individual employee performance against set goals, overall company performance and profitability, budget availability, changes in the market rate for similar roles (market adjustments), and sometimes cost-of-living increases.