Help Desk Support II Salary at Pacific Premier Bank BETA

How much does a Pacific Premier Bank Help Desk Support II make?

As of April 2025, the average annual salary for a Help Desk Support II at Pacific Premier Bank is $68,648, which translates to approximately $33 per hour. Salaries for Help Desk Support II at Pacific Premier Bank typically range from $62,385 to $75,442, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Pacific Premier Bank Overview

Website:
rpm1031.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Financial Services

Knowledge of our industry, your goals, and over 35 years experience; Commerce Escrow has built a solid reputation as Professionals for Professionals. Our long relationship with banks, brokers, title companies, and messengers ensures a fast, precise response when precision is essential. Your dedicated specialist manages and customizes even the most complex transactions, especially when time is of the essence. Our goal is your success. When experience, certainty of execution, and speed of delivery matter most, Commerce Escrow has been one of the top choices for over 35 years. Our extensive knowledge and experience enables us to anticipate obstacles and tailor solutions. We pride ourselves on being Professionals for Professionals and maintaining the utmost standards for reliability and responsibility. From start to finish we strive to make certain all of your expectations and requirements are met or exceeded. The Commerce Escrow team has years of experience in the commercial and industrial escrow industry. Our emphasis on excellence and our ability to get the job done has made Commerce Escrow a thriving and successful business on which all of our clients have come to depend. RPM Investments® (RPM) is a qualified 1031 Exchange Accommodator should you require the services of an accommodator in order to qualify your transactions as a Deferred Exchange pursuant to Section 1031 of the Internal Revenue Code, or Section 1031 of the California Revenue and Taxation Code. We understand the critical time sensitivity of a 1031 Exchange and will work with you so that your exchange is successfully completed within the timeframes dictated by the IRS and California Revenue and Tax Code. RPM gains a competitive advantage by working closely with Commerce Escrows escrow officers. At Commerce Escrow we pride ourselves on providing the quickest response time in the industry, while maintaining high levels of accuracy and ensuring your transaction runs smoothly to a successful close. We excel because of our emphasis on teamwork. Every ...

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What Skills Does a person Need at Pacific Premier Bank?

At Pacific Premier Bank, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

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Check more jobs information at Pacific Premier Bank

Job Title Average Pacific Premier Bank Salary Hourly Rate
2 President & Chief Executive Officer $777,152 $374
3 Secretary $216,766 $104
4 Chief Executive Officer $777,152 $374
5 Nursery Nurse $73,238 $35

Hourly Pay at Pacific Premier Bank

The average hourly pay at Pacific Premier Bank for a Help Desk Support II is $33 per hour. The location, department, and job description all have an impact on the typical compensation for Pacific Premier Bank positions. The pay range and total remuneration for the job title are shown in the table below. Pacific Premier Bank may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $68,648 look to you?

FAQ about Salary and Jobs at Pacific Premier Bank

1. How much does Pacific Premier Bank pay per hour?
The average hourly pay is $33. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Pacific Premier Bank?
According to the data, the highest approximate salary is about $75,442 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Pacific Premier Bank?
According to the data, the lowest estimated salary is about $62,385 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.