Help Desk Support II Salary at Pacific Premier Bank BETA

Thank you for your interest. If you are a Green Dot internal employee, please apply using the Jobs Hub on the Workday Home Page. If you are a Green Dot contract/independent worker, please apply through the External Posting URL. OPPORTUNITY The IT Help Desk Support Specialist's role is to provide a single point of contact for end users to receive support and maintenance within the organization's technology environment through NerdFone, Green Dot's IT, IS, and Data Science and Analytics (DSA) help desk. NerdFone serves hundreds of Green Dot users each week and seeks to resolve technology challenges the moment they occur. The IT Help Desk Support Specialist will work from 7:30am-4:30pm M-F, serving in NerdFone and supporting the Central Office in areas of Desktop Administration including technology deployment, inventory, and support. The ideal candidate will be a motivated, analytical, detail-oriented individual with technical support experience and a passion for education. This position

We are seeking a skilled and customer-focused Desktop Support Technician to join our IT team. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration. Key Responsibilities: 1. End-User Support: Provide remote and onsite technical support for hardware, software, and peripherals. Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications. Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.). 2. Active Directory and Azure Management: Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management. Support Azure Active Directory configurati

We are currently recruiting for an experienced IT Support Specialist to join an established professional services firm. This position will be key in providing exceptional technical support to a varied end-user based, as well as supporting firm-wide projects at a time of continued digital transformation. The Role: Support the end-user base via telephone, email and/or deskside visits. Resolve issues across desktop, server and hardware environments. Support office AV environments, maintaining for regular conferences/events. Maintain mobile devices across iOS and Android platforms. Take responsibility for office setups, conference room setups and event setups. Ensure alignment to asset management processes. Participate in system updates and deployments. The Requirements: Experience in Microsoft based environments. Experience with the full Office 365 suite. Experience supporting iOS and Android mobile devices. Knowledge of SCCM and/or Autopilot. Experience supporting Zoom and Teams. Partici

Information Systems Specialist / Service Desk Technician Location: Simi Valley, CA Duration: 3 months contract (extendable) Pay rate $32 Per hr on W2 Summary The Information Systems Specialist is part of the Information Technology Service Desk Team and is the direct support for the installation, maintenance, and troubleshooting of desktop computers, laptops, printers, and network services. This is an entry-level position and the first point of contact for users who contact the service desk team through phone, email, and ticketing systems to ensure that users receive appropriate assistance, status updates, and resolution in a timely manner. Assists in the installation, implementation, and upgrades of internal systems and maintains a tracking system for usage evaluation. Position Responsibilities Fields incoming requests and incidents to resolve technical issues through the ticketing system. Escalates advanced issues to appropriate team members or other teams. Notifies user of escalation

IT Help Desk Specialist Sherman Oaks, CA We are Careismatic Brands Inc., the global leader in medical apparel, footwear, and accessories. We have an outstanding opportunity for a Senior IT Help Desk Specialist to manage and troubleshoot a wide range of hardware, software, and network technologies. The Information Technology (IT) team at Careismatic Brands is responsible for seamless operation of hardware, software, and network technologies that support our business and healthcare partners. With a focus on innovation, reliability, and security, the department drives technological advancements that enable the company to maintain its industry leadership, deliver high-quality products, and uphold its commitment to ethical business practices and social responsibility. Reporting to the Systems Administrator, the Senior IT Help Desk Specialist plays a critical role in the IT department. This position is responsible for managing and troubleshooting complex IT issues, ensuring that all team mem

We are actively interviewing for three amazing help desk support opportunities located in Los Angeles and New York City. Headquartered in Los Angeles, our client provides investment products and services to clients globally and offers a wide range of products and services. Role Description Our help desk support engineers ensure seamless operation and efficiency for end users by providing comprehensive technical support and troubleshooting for everyday IT challenges. Leveraging our client's tailored approach, the help desk professional focuses on maintaining consistent user support while adhering to established protocols and utilizing the client’s ITM tools. This position also involves collaboration with the internal IT teams to escalate and resolve issues beyond routine help desk management. Main Responsibilities: Comprehensive End-User On-Site Support (Los Angeles or New York City): Deliver proactive troubleshooting and prompt technical support for hardware, software, and network conn

Responsibilities: Manage the installation and maintenance of hardware and software including personal workstations, printers, mobile devices, and infrastructure devices, etc. Test, plan and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and public domain software. Performs trouble shooting, parts replacement, system upgrades, and basic deployments & repair on assets. Imaging devices, including desktops, laptops, and other devices as needed. Install, configure, troubleshoot infrastructure – server/network devices. Handle IT shipping/receiving and dispatch of devices to users. Track hardware inventory, handle any issues and find resolutions for users. Handle tickets in ServiceNow in a timely manner. Assist in resolving technical escalations that arise during service delivery. Be highly adaptable and a self-starter. Work well with different types of management styles. Qualifications: Working knowledge of meeting SLA (Service Level

Job Description Job Description Allegiance Gold, a premier precious metals firm in Calabasas, is seeking a talented IT Help Desk Specialist!!! You will be responsible for providing technical assistance and support to our employees for computer systems, software, and hardware issues. You will respond to queries, diagnose and troubleshoot technical problems, and help to maintain our IT infrastructure. RESPONSIBILITES: Respond to help desk inquiries via phone, email, or in-person promptly and professionally Ability to work within Windows Professional Active Directory Environment and troubleshoot Windows Based Server Infrastructure Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Diagnose and troubleshoot technical issues, including network connectivity, printer problems, email, and software-related issues Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals Ass