Support Desk Salary at Parathon BETA

How much does a Parathon Support Desk make?

As of May 2025, the average annual salary for a Support Desk at Parathon is $56,157, which translates to approximately $27 per hour. Salaries for Support Desk at Parathon typically range from $51,323 to $61,349, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
parathon.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

Parathon is a full-scale healthcare Revenue Cycle Management data integrator. Parathon assimilates every aspect of cross-platform RCM into one commanding middleware enterprise that functions "under-the-waterline" of all legacy systems. The company is headquartered in Naperville, Illinois.

See similar companies related to Parathon

What Skills Does a person Need at Parathon?

At Parathon, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Goodwill TalentBridge
Lincolnshire , IL

Are you well-versed in providing technical support to end-users? Do you hold experience with ticketing systems, active directories, and asset management? Are you proficient in Microsoft operating systems and ServiceNow? NOW HIRING! Goodwill TalentBridge has partnered with a global leading manufacturer who is actively seeking an experienced IT Help Desk/Client Analyst to join their team. WHY WORK FOR OUR CLIENT Direct Hire Hybrid Work Environment – 3 days in office, 2 days remote! Competitive Pay 35-hour work weeks Comprehensive Benefit Package 401(k) w/ Company Match! Profit Sharing PTO Learning & Development Opportunities & More! As the IT Service Desk / Client Analyst, you will be responsible for overseeing IT services and monitoring the service desk platform while acting as a first point of contact for first and second level support. Additional responsibilities include and are not limited to the following: Monitor and maintain the support desk and client management tools Manage clie


Sponsored
5/1/2025 12:00:00 AM
CarMax, Inc.
Naperville , IL

7122 - Naperville - 3320 Odyssey Ct, Naperville, Illinois, 60563 CarMax, the way your career should be! Provide an iconic customer experience Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too. What you will do - Essential responsibilities Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer multi-line phone syst


Sponsored
5/1/2025 12:00:00 AM
AD Process Equipment, LLC
Naperville , IL

Overview: AD Process Equipment is looking to add a Design Engineer to our Naperville, IL Office. Responsibilities: Why AD Process Equipment, a Gray Company? Gray is a family-owned, fully integrated global service provider specializing in engineering, design, construction, digital, equipment manufacturing, and real estate services. Deeply rooted in EAC services, Gray serves both domestic and international customers across our core markets: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial. At Gray, our purpose is to make a positive difference in people's lives and build a better future. AD Process Equipment is your single course for system design and process equipment integration. Our experienced team works with customers to meet demands in bulk processing and material handling by providing practical design solutions that cater to their unique needs. Our personalized solutions in equipment and technology give customers a competitive edge in the e


Sponsored
5/1/2025 12:00:00 AM
Adtalem Global Education
Lisle , IL

Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office sc


Sponsored
5/1/2025 12:00:00 AM
Adtalem Global Education
Lisle , IL

Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world. Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University. In our U.S. locations, we operate on a hybrid work model with three in-office days and two remote days per week. Starting Q1 2025, we will transition to a four-day in-office sc


Sponsored
5/1/2025 12:00:00 AM
Floor & Decor Holdings, Inc.
Aurora , IL

Pay Range $15.00 - $20.00 Purpose: Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities. Primary responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: High School diploma or equivalent. Associate Degree or higher is a plus. 1 year in retail or wholesale contractor sales, service, supply and/or professional installation. Strong written and verbal communication skills. Experience with Salesforce / CRM software is a plus. Bilingual in Spanish or the most domin


Sponsored
5/1/2025 12:00:00 AM
Planned Parenthood of Illinois
Aurora , IL

Just a few of the Benefits enjoyed by PPIL employees... -Company subsidized premiums on Medical, Dental, and Vision Insurance -Up to 12 weeks Paid Parental Leave for eligible employees -Generous Paid Time Off (PTO) and paid holidays -Mission focused work -401k with employer matching -100% company-paid Life Insurance -100% company-paid Short- and Long-Term Disability Coverage -Robust Employee Assistance Program -Professional Development awards and opportunities -Flexible Spending Accounts -Free Medical Services at PPIL -Pet Insurance Hourly Rate: $20.15 REPRODUCTIVE HEALTH ASSISTANT I The Reproductive Health Assistant (RHA) I performs the basic duties of a medical assistant, such as maintaining medical records, logs, and inventory counts; performing routine clerical duties; performing basic lab work; and responding to patient inquiries and needs, including fee assessment and insurance coverage. This position works under the supervision of the Health Center Manager. Essential Functions:


Sponsored
5/1/2025 12:00:00 AM
Altorfer CAT
Naperville , IL

Working Hours/Days: 7-5 M-F Overview: The purpose of the Rental Sales Representative role is to target and drive rental revenue and increase market share for our Southern Cook county IL rental sales territory. This position is responsible for promoting rentals and the rental concept to customers, educating them in proper equipment applications along with technology advancements that enable greater productivity. Rental Sales Reps are focused on building customer relationships, completing jobsite visits and identifying rental opportunities within the assigned territory. Please note: the sales territory for this role will service Southern Cook County, but will report to our Naperville location. Basic Duties: Meet or exceed 100% of business plan revenue quotas. Complete 20 sales contacts per day. Contact must be a decision maker to qualify. A contact is defined as: A face to face office visit with a customer or prospect A face to face jobsite visit with a customer or prospect Completed pho


Sponsored
4/30/2025 12:00:00 AM

Check more jobs information at Parathon

Job Title Average Parathon Salary Hourly Rate
2 AR Manager $95,042 $46
3 Carer $33,301 $16
4 Claims Administrator $83,834 $40
5 Director, Human Resources $176,113 $85
6 Director, National of Business Development $198,166 $95
7 Manager, Information Technology $139,090 $67
8 Manager, Web Development $130,392 $63
9 Marketing Communications Coordinator $62,142 $30
10 Software Engineer $119,416 $57
11 Solution Architect $112,754 $54
12 Steward $33,245 $16
13 Web Application Developer $88,689 $43

Hourly Pay at Parathon

The average hourly pay at Parathon for a Support Desk is $27 per hour. The location, department, and job description all have an impact on the typical compensation for Parathon positions. The pay range and total remuneration for the job title are shown in the table below. Parathon may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $56,157 look to you?

FAQ about Salary and Jobs at Parathon

1. How much does Parathon pay per hour?
The average hourly pay is $27. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Parathon?
According to the data, the highest approximate salary is about $61,349 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Parathon?
According to the data, the lowest estimated salary is about $51,323 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.