Manager, Customer Success Salary at Pathlight BETA

How much does a Pathlight Manager, Customer Success make?

As of May 2025, the average annual salary for a Manager, Customer Success at Pathlight is $108,640, which translates to approximately $52 per hour. Salaries for Manager, Customer Success at Pathlight typically range from $96,280 to $123,331, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Pathlight Overview

Website:
pathlightgroup.org
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Edu., Gov't. & Nonprofit

Pathlight was the first organization in Hampden County to support people with developmental disabilities and their families. We founded the first nursery school, then the first developmental day school in western Massachusetts. Pathlight later established the first community residences in Massachusetts and the first Family Based Living options for individuals and families. We didnt stop there. Pathlight expanded services to include programs that strengthen the whole family. Autism Connections was founded as a parent-run program for children with autism, the first autism resource center funded by the Commonwealth of Massachusetts. Family Empowerment, a family program that supports individuals and their families joined Pathlight. In 2010 Whole Children, also founded by parents, joined Pathlight and offers a wide range of innovative after-school, weekend, enrichment programs (including a groundbreaking sexuality curriculum). Milestones, an individualized program for adults opened a few years later. Recognizing that technology may enable people with disabilities to live more independently, we have partnered with Valley Venture Mentors to support entrepreneurs developing technology solutions for people with disabilities. We have no intention of stopping. We promise your gift will contribute to the ongoing innovation of programs and services for people and their families.

See similar companies related to Pathlight

What Skills Does a person Need at Pathlight?

At Pathlight, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Initiative: Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
  5. Coaching: Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

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Check more jobs information at Pathlight

Job Title Average Pathlight Salary Hourly Rate
2 Vice President, Engineering $273,525 $132
3 Accounting Associate $53,956 $26
4 Accounts Payable Clerk $53,921 $26
5 Communications Specialist $129,712 $62
6 Manager $121,656 $58
7 Product Designer $125,159 $60
8 Recruiter $82,024 $39
9 Registered Nurse $90,314 $43
10 Resident Support Specialist $36,097 $17
11 Residential Counselor $78,588 $38
12 Secretary $255,984 $123

Hourly Pay at Pathlight

The average hourly pay at Pathlight for a Manager, Customer Success is $52 per hour. The location, department, and job description all have an impact on the typical compensation for Pathlight positions. The pay range and total remuneration for the job title are shown in the table below. Pathlight may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $108,640 look to you?

FAQ about Salary and Jobs at Pathlight

1. How much does Pathlight pay per hour?
The average hourly pay is $52. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Pathlight?
According to the data, the highest approximate salary is about $123,331 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Pathlight?
According to the data, the lowest estimated salary is about $96,280 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.