Customer Support Representative Salary at Paypams BETA

Job Description Job Description Job Summary: The Customer Support Representative will act as a liaison between customers and our sales reps. This position will also assist with complaints, orders, errors, account questions, keeping the accounts up to date, billing, cancellations and other queries. Job Responsibilities: Respond to internal and external inquiries via email & phone. Manage customer order entries Manage and update client accounts Provide customers with quotes and product knowledge Outbound Sales and Promo calls Update client databases Perform general administration tasks Support other departments Education and Experience: High School Diploma or equivalent. Minimum of 3 years relevant work experience. Skills and Abilities: Excellent communication skills Extensive experience using MS office software ( SAP a plus) Experience using database management systems Demonstrated ability to effectively resolve customer issues/ complaints. Must be detail oriented Must be able to multi-

JOB DESCRIPTION Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate

Description Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from agents, stores, and customers.DUTIES AND RESPONSIBILITIES:Communicates with agents, stores, or customers either by telephone or email to provide further additional information regarding products or services. The CCR will assist with their inquiry as far as they can and will determine if it needs to be escalated to the Level 2 CCRThe CCR can be expected to take 30-50 calls per dayManaging emails coming in from their ticketing system that is utilized by customers to send issues and have their questions answered. They will be expected to open tickets, check requests and reply to customersCollects the required information regarding matters or complaints that require further attention.Maintains records of all transactions and interactions made with customers.Makes decisions about the comp

Company Description Skyline Strategies, based in NYC, is a team of marketing and sales experts dedicated to helping brands grow with strategic sales and marketing initiatives. They focus on providing exceptional customer service to support brand development and growth. Role Description This is a full-time on-site role for a Customer Service Representative located in Midtown, NYC. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives, Customer Support, and Customer Satisfaction skills Experience in Customer Service and Customer Experience Strong communication and interpersonal skills Problem-solving and multi-tasking abilities Ability to work in a fast-paced environment Experience with CRM systems is a plus High school diploma or equivalent required

Our client, a professional and customer-centric Independent Insurance Agency, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of a dedicated team supporting the agency's operations. The ideal candidate will have strong customer service skills, exceptional communication abilities, and a positive attitude which will align successfully in the organization. Job Title: Customer Service Representative Location: Croton on Hudson, NY Pay Range: $18.00 - $22.00 per hour Temp-Perm Opportunity What's the Job? Being the first point of contact for the agency. Handling inbound and outbound calls with professionalism. Providing exceptional customer service to internal and external customers. Assisting in office organization and maintaining a smooth workflow. Responding to basic billing and payment processing inquiries and completing required reports and documentation. What's Needed? Possess a genuine willingness to learn, be intu

Job Description Job Description We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Entry Level Customer Support Representatives use a team approach to achieve exceptional service levels for our clients and external customers. Are You? Passionate about entrepreneurship Unstoppable in the pursuit of achieving your goals Driven to learn new techniques continuously Relatable to diverse groups of individuals Looking for growth opportunities Eager to grind and get your hands dirty! What you're responsible for: Manage customer complaints efficiently and ensure a resolution promptly Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships Provide product and service information to resolve issues and serve customers in person Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals Ability to exercise flexibi

Customer Support Representative, Japanese Bilingual _ 56118 Job Num: 56118 h5 Job Description An international company in NYC is on the hunt for a Japanese Bilingual Customer Support Representative. The perfect fit would be someone with over two years of customer-facing experience who is excited about learning IT technical skills and new technology. Responsibilities: Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service t

Job Description Job Description Remote, Contract role. Initial contract term 4-6 Months. The Benefit Disbursement Customer Service Representative is responsible for providing exceptional service to clients by addressing their inquiries related to retirement plan payments. This role involves handling both periodic and non-periodic payments, performing check reconciliations, and assisting with tax processing. The representative will work closely with various departments to ensure accurate and timely processing of all requests. Strong communication skills, attention to detail, and a commitment to client satisfaction are essential for success in this role. Key Responsibilities include: Responding to client inquiries regarding retirement plan payments, including periodic and non-periodic payments. Assisting clients with understanding their payment options, including lump sum distributions, death benefits, rollovers, and loan withdrawals. Reprinting tax forms, verifying current record inform