Manager, Client Services Salary at Pebbles And Sand Consulting Services Pvt Ltd BETA

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractor. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks that thrive in fast-paced environments. Could you be our next hire? As our Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company. The successful candidate will be responsible for executing success plans that focus on customer retention and expansion via improving product adoption and overall customer satisfaction. The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is willing to go above and beyond to deliver exceptional customer experiences. This position is for candidates currently located in Raleigh, United Sta

ABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels - including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022,

Job Description Job Description Job Summary and Characteristics: The Program Manager, Client Services (PM) is a caring and empathetic leader who takes pride in delivering best-in-class services to staff and clients, motivating a team to achieve ambitious goals, and thrives in being a part of a growing organization. As part of the management team, the PM models and supports staff in delivering high-quality employment services. The PM is responsible for managing part of the day-to-day operations and building, leading, managing, mentoring and coaching other team members; establishing best practices; and managing and delivering complex programs. The ideal candidate will demonstrate a sense of urgency, commitment to quality, and a high level of emotional and professional intelligence and personal and team accountability for all deliverables, communications, and overall performance. Duties and responsibilities to include, but not limited to: Train, Mentor & Manage Staff to Deliver Exceptiona

Lyra Technology Group is seeking a Client Success Manager for our OpCo, Integritek. The Client Success Manager is responsible for working with clients to grow their businesses with full support for products and services. This role is a trusted advisor who serves as a liaison between the client and support team, that not only acts as a technical advisor, but a consultant for their clients. About Lyra... Lyra Technology Group is a Private Equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Today, we hold a controlling

Customer Success Manager We’re seeking a dynamic customer success manager to join our team at Instant InfoSystems. As a CSM, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring our customers get the most value from our products and services. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. If you are a results-driven and customer-centric professional looking to make a meaningful impact, we encourage you to apply for the role and become part of a customer-focused, dynamic team. Along with a competitive salary, we offer a collaborative work environment and comprehensive benefits, including performance bonuses and professional development opportunities. Objectives of the role Managing and growing relationships with key customers

Job Description Job Description McKenna Labs, a manufacturer of personal care products, is currently seeking a Customer Service Manager who is responsible for the strategic oversight and management direction of the Customer Service team. These responsibilities include mentoring and developing account representatives by enabling collaboration and independence, as well as empowering specialists to deliver world-class customer service. The manager will leverage optimal team performance and a deep knowledge of company products and customer expectations. Primary Responsibilities Leads, supports, mentors, and manages the Customer Service team. Ensures our customers are supported and serviced in accordance with our contracts and market leading expectations. Manages customer expectations relative to delivery of requirements and ensures that all customer requests are pro-actively managed throughout the business. Ensures contractual terms are flowed down and communicated effectively across the o

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Job Description Job Description Customer Service Manager Wanted A consumer product company in La Mirada, California, is seeking an experienced and motivated Customer Service Manager to lead their team. The ideal candidate will have a proven track record of managing departments, creating and implementing SOPs, resolving customer concerns, and juggling multiple responsibilities with efficiency and poise. Expertise in Zendesk, consumer goods, and Amazon Seller Central is a must. We're looking for a dependable professional who thrives in fast-paced environments and is passionate about delivering outstanding customer experiences. Join us and make a meaningful impact! Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work