Customer Service Manager Salary at Pellenc St BETA

Seeking a growing company where you can make a big impact? We're hiring a leader to provide direction to our customer service team and ensure a seamless customer experience. You will play a pivotal role in ensuring customer fulfillment excellence and a smooth internal operational flow between multiple departments. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Direct supervision of customer support representatives and provides coaching and guidance in the support of customers Drive Order Fulfillment Improvements (Order Entry, Triage/Troubleshooting, Pricing, Invoicing, etc) Product launches – support new product launches/changes and work directly customers on new product system set ups Customer Focus – identify operational efficiency improvements and drive focused improvement projects (Order Frequency optimization, system enhancements, stock alerts, etc.) Cross Functional Team Development – collaborate with internal teams (Marketing, Sales, Finance) to understand key busi

Job Description Job Description In-House Customer Service Representative Summary: Motorcycle accessories distributor looking for enthusiastic and technically minded individuals to join our established team full-time at our facility. Schedule: Monday – Friday - 9:00 am – 5:30 pm Starting Pay Range: $20 per hour Review after temp-to-hire process Primary Duties: Be the first point of contact for our business responding to all our initial customer and dealer requests via telephone, e-mail, live chat, and in-person. Advise and update customers via our B2C web portal Enter orders, update customer order tracking, email invoices, advise of inventory ETA and availability, track and manage admin of customer returns Warehouse support may also be necessary including pick/pack/ship, unload deliveries, and restock inventory. Requirements: 3 years of Customer Service experience Excellent verbal and written communication skills Computer skills with Microsoft Office and trainable on others Strong data

Duration: 6-month contract with Extension Job Description: • Assist Customers: Timely response to customer inquiries (i.e. quotations, orders, complaints, information requests, etc.) via phone and email, ensuring that all their questions and issues are addressed promptly and professionally. Competency with flexing across customers, markets, and segments. Maintain attention to detail with order entry and updates. • Coordinate with Other Departments: Work closely with other departments, such as Sales, Technical Support, Product Line Management, Data Management Organization, etc., to ensure that customer requests are handled effectively. • Maintain Customer Records: Keep accurate records of all customer interactions, detailing inquiry, complaint, or request, as well as actions taken. Entering of orders and quotes - maintaining orders through the shipping process and updating/changing orders when needed. Maintain professionalism while working on a fast-paced team with very specific service

Job Description Job Description About the Role: The Customer Service Representative plays a crucial role in ensuring customer satisfaction and loyalty within the manufacturing industry. This position involves addressing customer inquiries, resolving issues, and processing orders efficiently to maintain a seamless experience for our clients. The representative will act as the primary point of contact for customers, providing them with accurate information and support regarding their accounts and orders. By fostering positive relationships and demonstrating a commitment to service excellence, the representative will contribute to the overall success of the organization. Ultimately, this role is vital in enhancing the customer experience and driving repeat business. Minimum Qualifications: High school diploma or equivalent. Proven experience in a customer service role, preferably in a fast-paced environment. Preferred Qualifications: Experience in the manufacturing industry. Familiarity w

Job Description Job Description Overview: The position entails filling orders for customers, assisting sales people with paperwork, generating sales orders, keeping track of rental equipment, customer service, inside sales, preparing shipments, tracking accounts receivable, and general day to day tasks associated with an office. Training will be provided regarding our equipment lines. For more information on the products we sell please visit our website www.niagaramachine.com. Tasks: Confer with customers by telephone or in person to provide information regarding products or services, enter orders, or obtain details of complaints. Keep track of inventory Make sales calls via phone Track customer payments Keep a log on rental equipment Prepare shipments Put away stock Qualifications: We are looking for someone who enjoys interacting with people over the phone, is computer literate, multi-tasks and has a good work ethic. Applicants must be comfortable moving supplies Able to lift a minim

Job Description Job Description Overview: The position entails filling orders for customers, assisting sales people with paperwork, generating sales orders, keeping track of rental equipment, customer service, inside sales, preparing shipments, tracking accounts receivable, and general day to day tasks associated with an office. Training will be provided regarding our equipment lines. For more information on the products we sell please visit our website www.niagaramachine.com. Tasks: Confer with customers by telephone or in person to provide information regarding products or services, enter orders, or obtain details of complaints. Keep track of inventory Make sales calls via phone Track customer payments Keep a log on rental equipment Prepare shipments Put away stock Qualifications: We are looking for someone who enjoys interacting with people over the phone, is computer literate, multi-tasks and has a good work ethic. Applicants must be comfortable moving supplies Able to lift a minim

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated and qualified Customer Service Representatives to work full-time on-site in our world-class contact center in Charlotte, NC. As an Inbound Phone Banker/ Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for customers seeking assistance with their banking transactions, inquiries, and problem resolutions. Your ability to communicate effectively, handle sensitive information, and offer solutions promptly will be vital to ensuring customer satisfaction and retention. You will be a crucial link between our client and their customers, ensuring a positive and seamless experience. Operating hours Monday- Sunday 8am - 8pm Training Training Class hours are normally 9am - 6p

Job Description Job Description As a Customer Service Associate with our company, you will play a crucial role in ensuring our customers receive exceptional sales support and customer service. Your primary responsibility will be to address inquiries and resolve issues related to our products and services, creating a smooth and enjoyable experience for every customer when processing their sales order.In this Customer Service Associate role, you will engage with both new and existing customers and businesses. The Customer Service Associate will troubleshoot problems, provide accurate information, and deliver timely resolutions to customer concerns. By collaborating with various teams, the Customer Service Associate will ensure top-quality support, making certain that every customer feels valued and satisfied with their experience.Customer Service Associate Daily Responsibilities: Engage with customers: Respond to inquiries, requests, and concerns through direct communication methods ensu