Member Services Associate Salary at Pen Air Federal Credit Union BETA
How much does a Pen Air Federal Credit Union Member Services Associate make?
As of March 2025, the average annual salary for a Member Services Associate at Pen Air Federal Credit Union is $44,110, which translates to approximately $21 per hour. Salaries for Member Services Associate at Pen Air Federal Credit Union typically range from $40,324 to $48,724, reflecting the diverse roles within the company.
It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.
DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.
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What Skills Does a person Need at Pen Air Federal Credit Union?
At Pen Air Federal Credit Union, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
- Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
- Integrity: Is about having strong principles and values, which you demonstrate through your conduct in the work environment. A common integrity definition states that people with integrity do the right thing even when nobody is watching.
- Process Improvement: Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
- Purchasing: Purchasing refers to a business or organization attempting to acquire goods or services to accomplish its goals. Although there are several organizations that attempt to set standards in the purchasing process, processes can vary greatly between organizations. Typically the word “purchasing” is not used interchangeably with the word “procurement”, since procurement typically includes expediting, supplier quality, and transportation and logistics (T&L) in addition to purchasing.
- Organizing: Organizing is the process of blending human and material resources through a formal structure of tasks and authority; arranging work, dividing tasks among employees, and coordinating them to ensure implementation of plans and accomplishment of objectives.
Related Jobs
Check more jobs information at Pen Air Federal Credit Union
| Job Title | Average Pen Air Federal Credit Union Salary | Hourly Rate | |
|---|---|---|---|
| 2 | Accounting and Finance | $85,105 | $41 |
| 3 | Administrative Assistant | $45,729 | $22 |
| 4 | Aircraft Mechanic | $59,688 | $29 |
| 5 | Board Secretary | $202,145 | $97 |
| 6 | Branch Manager & Trainee | $39,057 | $19 |
| 7 | Cargo Agent | $36,155 | $17 |
| 8 | Credit Resolution Specialist | $58,710 | $28 |
| 9 | Customer Service Representative | $32,985 | $16 |
| 10 | Executive Support Manager | $75,096 | $36 |
| 11 | Manager, Contracts | $115,936 | $56 |
| 12 | Member Service Advisor | $33,169 | $16 |
| 13 | Member Service Representative | $33,169 | $16 |
Hourly Pay at Pen Air Federal Credit Union
FAQ about Salary and Jobs at Pen Air Federal Credit Union
The average hourly pay is $21. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
According to the data, the highest approximate salary is about $48,724 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
According to the data, the lowest estimated salary is about $40,324 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.