How much does a Member Services Representative, Sr. make in the United States? The average Member Services Representative, Sr. salary in the United States is $46,457 as of September 25, 2020, but the range typically falls between $42,107 and $52,277. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $42,107 10% $38,146 90% $57,575 75% $52,277 $46,457 50%(Median)
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Job Description for Member Services Representative, Sr.

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
42107
52277
46457

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43111
53944
47472
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Member Services Representative, Sr. in the United States. The base salary for Member Services Representative, Sr. ranges from $42,107 to $52,277 with the average base salary of $46,457. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,111 to $53,944 with the average total cash compensation of $47,472.
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42107
52277

 

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Skills associated with Member Services Representative, Sr.: HMO Member Services

Salary estimation for Member Services Representative, Sr. at companies like : FONAR CORP, INTERPACE BIOSCIENCES INC, QUORUM HEALTH CORP

Jobs with a similar salary range to Member Services Representative, Sr. : Educator