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How much does a Member Services Representative, Sr. make?

As of March 01, 2025, the average annual salary for a Member Services Representative, Sr. in the United States is $50,543. Salary.com reports that pay typically ranges from $45,193 to $55,049, with most professionals earning between $40,322 and $59,151.

Member Services Representative, Sr. Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $55,049 $4,587 $1,059 $26
Average $50,543 $4,212 $972 $24
25th Percentile $45,193 $3,766 $869 $22

Average Salary

25% $45,193 10% $40,322 90% $59,151 75% $55,049 $50,543 50%(Median) Didn’t find job title? Click
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How much does a Member Services Representative, Sr. make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Member Services Representative, Sr. salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Member Services Representative, Sr. hourly pay, weekly pay, monthly pay and so on.

Last Updated on March 01, 2025
Last Updated on March 01, 2025

How Does Experience Level Affect a Member Services Representative, Sr.'s Salary?

An entry-level Member Services Representative, Sr. with less than 1 year of experience earns about $48,786. With 1-2 years of experience, the average salary increases to $48,946. For 2-4 years of experience, the pay typically rises to $49,585. Senior-level professionals with 5-8 years of experience earn around $51,888, and those with over 8 years of experience can expect an average of $52,897.

Levels Salary
Entry Level Member Services Representative, Sr. $48,786
Intermediate Level Member Services Representative, Sr. $48,946
Senior Level Member Services Representative, Sr. $49,585
Specialist Level Member Services Representative, Sr. $51,888
Expert Level Member Services Representative, Sr. $52,897
$48,786 0 yr
$48,946 < 2 yrs
$49,585 2-4 yrs
$51,888 5-8 yrs
$52,897 > 8 yrs
Last Updated on March 01, 2025
Entry Level 3%
Mid Level 3%
Senior Level 2%
Top Level 3%
Experienced 5%
View as graph
Last Updated on March 01, 2025

How much does salary of Member Services Representative, Sr. vary from city to city?

Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.

For example, as of March 01, 2025:
  • In San Francisco, CA, the average yearly salary for a Member Services Representative, Sr. is $63,179.
  • In New York, NY, the average annual salary is $59,034.
  • In Boston, MA, a Member Services Representative, Sr. earns $56,659 per year.

What is the salary trend of Member Services Representative, Sr.?

As of March 01, 2025, our research reveals a significant shift in Member Services Representative, Sr. compensation over the past six years. For example, the median salary increased from $51,449 in 2023 to approximately $51,525 in 2024. (For a detailed analysis of Member Services Representative, Sr. salary trends, click here.)

Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.

Average Annual Salary of Member Services Representative, Sr. Over Time

2020
$???
2021
$???
2022
$???
$51,449
2023
$51,525
2024
$51,247
2025
2026
$???
Last Updated on March 01, 2025
2020
$???
2021
$???
2022
$???
2023
$51,449
2024
$51,525
2025
$51,247
2026
$???
Last Updated on March 01, 2025

Member Services Representative, Sr. Salary by Year

Year Average Annual Salary
2020 View More
2021 View More
2022 View More
2023 $51,449
2024 $51,525
2025 $51,247
2026 View More
Last Updated on March 01, 2025

Job Openings of Member Services Representative, Sr.

Salary.com job board provides millions of Member Services Representative, Sr. information for you to search for. Click on search button below to see Member Services Representative, Sr. job openings or enter a new job title here.

Most Common Benefits for Member Services Representative, Sr.

Based on HR-reported data: a national average with a geographic differential
Base Salary 69.6%
Bonuses 0.0%
Social Security 5.3%
401k/403b 3.4%
Disability 1.1%
Healthcare 8.8%
Pension 2.9%
Time Off 8.8%
Core Compensation
Core Compensation Median % of Total
Base Salary $50,543 69.6%
Bonus $0 0.0%
Value of Benefits
Core Compensation Median % of Total
Social Security $3,867 5.3%
401K/403B $2,477 3.4%
Disability $809 1.1%
Healthcare $6,371 8.8%
Pension $2,123 2.9%
Time Off $6,415 8.8%
Total Compensation $72,603 100%
Core Compensation is based on averages for this job and does not reflect personal factors used to determine your projected salary range.
Value of Benefits indicates the employer's expected contribution and paid time off.
Last Updated on March 01, 2025

What are the salaries of a Member Services Representative, Sr. with different levels of education?

Salaries for Member Services Representative, Sr. with a High School Diploma or Technical Certificate

According to our 100% employer reported salary sources the median salary for a Member Services Representative, Sr. with a High School Diploma or Technical Certificate is $49,533 - $52,411. Please try our salary wizard to explore how other factors like location, Years of experience and number of direct reports can impact your base pay and bonus.

Member Services Representative, Sr. Salaries by Degree Level

Last Updated on March 01, 2025
Typical Education for Member Services Representative, Sr.
Degree Level % of user with this level of education
High School 35.7%
Associates 25.0%
Bachelors 33.9%
Masters 5.4%
Typical Education for Member Services Representative, Sr.
High School 35.7%
Associates 25.0%
Bachelors 33.9%
Masters 5.4%
view as table

Member Services Representative, Sr. Salaries by Degree Level

Last Updated on March 01, 2025

What Am I Worth?

FAQ about Member Services Representative, Sr.

1. What is the average salary of a Member Services Representative, Sr.?

The average annual salary of Member Services Representative, Sr. is $50,543. In case you are finding an easy salary calculator, the average hourly pay of Member Services Representative, Sr. is $24; the average weekly pay of Member Services Representative, Sr. is $972; the average monthly pay of Member Services Representative, Sr. is $4,212.

2. Where can a Member Services Representative, Sr. earn the most?

A Member Services Representative, Sr.'s earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Member Services Representative, Sr. earns the most in San Jose, CA, where the annual salary of a Member Services Representative, Sr. is $63,431.

3. What is the highest pay for Member Services Representative, Sr.?

The highest pay for Member Services Representative, Sr. is $59,151.

4. What is the lowest pay for Member Services Representative, Sr.?

The lowest pay for Member Services Representative, Sr. is $40,322.

5. What are the responsibilities of Member Services Representative, Sr.?

Addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.

6. What are the skills of Member Services Representative, Sr.

Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.)

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.)

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

3.)

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

About Our Data

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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The average salary for a Member Services Representative, Sr. is $50,543 per year in the United States, updated at March 01, 2025.
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