Call Center Salary at Pfcu BETA

How much does a Pfcu Call Center make?

As of April 2025, the average annual salary for a Call Center at Pfcu is $36,472, which translates to approximately $18 per hour. Salaries for Call Center at Pfcu typically range from $33,066 to $40,365, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
pfcu4me.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Financial Services

The Official LinkedIn Page of Portland Federal Credit Union (PFCU). Federally Insured by the NCUA and an Equal Housing Lender - NMLS # 446361. Visit us at www.pfcu4me.com. Portland Federal Credit Union is a credit union located in West/Central Michigan dedicated to improving our members lives. With assets of over $270 million, more than 24,000 members and seven branch locations, PFCU provides every type of financial service our members require. From loans to credit cards to business banking, members trust PFCU to provide financial service excellence combined with personalized, caring service. Interested in working for PFCU? A Portland Federal Credit Union career provides an enjoyable work environment where youll enjoy opportunities for personal and professional development while serving our members best interests. Our ideal job candidates are friendly, focused on superior personal service and dedicated to performing their jobs with pride. Previous experience is valuable, but we also train employees on the job. PFCU offers an excellent benefits plan for you and your family. Visit us online at www.pfcu4me.com or stop by any of our branch locations in Portland, Ionia, Westphalia, Lake Odessa, Lansing, Lowell or Caledonia Michigan. Thank you for being a part of our community! Please review our complete Social Media Guidelines: http://bit.ly/1tOuhNH.

See similar companies related to Pfcu

What Skills Does a person Need at Pfcu?

At Pfcu, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Pfcu

Job Title Average Pfcu Salary Hourly Rate
2 HR Specialist $64,037 $31
3 Internal Auditor $65,613 $32
4 Loan Processor $38,681 $19
5 Manager, Accounting $103,419 $50
6 Manager, Call Center $83,761 $40
7 Manager, Facilities $96,249 $46
8 Member Service Specialist $55,000 $26
9 Mortgage Loan Officer $41,070 $20
10 President & Chief Executive Officer $707,586 $340
11 Specialist $72,129 $35
12 Supervisor, Loss Prevention $57,942 $28
13 Training & Development Specialist $61,905 $30

Hourly Pay at Pfcu

The average hourly pay at Pfcu for a Call Center is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Pfcu positions. The pay range and total remuneration for the job title are shown in the table below. Pfcu may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $36,472 look to you?

FAQ about Salary and Jobs at Pfcu

1. How much does Pfcu pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Pfcu?
According to the data, the highest approximate salary is about $40,365 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Pfcu?
According to the data, the lowest estimated salary is about $33,066 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.