Customer Support Salary at Powerpak BETA

Description: At Finout, we've developed a powerful SaaS platform to help companies better understand and manage their cloud costs. As the world's first Cloud Resource Planning (CRP) platform, we empower businesses to gain complete visibility into their cloud infrastructure spending and correlate it with business outcomes. Our mission is to drive cost-effective innovation and efficiency for global leaders like Wiz, The New York Times, Lyft, AppsFlyer, ARMIS, and many more. We’re committed to achieving rapid growth while preserving our fun, vibrant startup culture. About the Role As the Director of Technical Customer Support at Finout, you will lead and scale our global technical support operations. This role will be responsible for ensuring we uphold an exceptional support experience, scaling our team across two primary geographies (NYC & Tel Aviv), and implementing processes and workflows to further support our customers, partners, and internal stakeholders. This role will be accountab

Job Description Job Description We are looking for a highly motivated and customer-focused Customer Support Associate to join our retail team. In this Customer Support Associate role, you will be the face of our brand, fostering strong customer relationships and offering tailored wireless solutions to meet each individual’s needs in a retail setting. As a Customer Support Associate, you will play a key role in enhancing the customer experience and driving sales in a fast-paced retail environment. Customer Support Associate Responsibilities: Engage with customers to understand their unique wireless needs, providing customized solutions and expert recommendations. Offer guidance on a range of wireless services, ensuring customers make informed and confident decisions. Drive new customer acquisition by meeting and surpassing sales targets, contributing to the overall success of the retail team. Educate customers on the latest promotions, special offers, and new product launches to maximiz

Our client, a well-established company in East Hanover, NJ is looking for a Customer Support Associate to begin as soon as possible. Responsibilities: Interacts with customers via phone, email, chat, and in person to provide support and information in regards to products Facilitate product issue tickets Handles customer concerns and ensure appropriate actions are taken Maintain and establish customer relations and accounts Perform administrative duties Additional duties as needed and directed Required Qualifications: Bachelor's Degree Service oriented with ability to resolve issues Excellent verbal and written communication skills Outstanding organizational skills with high attention to detail Ability to learn product and area of customer specialization Proficiency Microsoft Office, Excel, and Gmail If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly empl

ATS Company: IWK Requisition ID: 13454 Location: Parsippany, NJ, US, 7054 Date: Oct 23, 2024 Parts Customer Support IWK is a market leading, global supplier of tube filling machines, cartoning machines and integrated lines to the Pharmaceutical, Oral care and Cosmetic Industries. Our headquarters and primary manufacturing center is located in Stutensee Germany, with a second manufacturing center in Bangkok, Thailand and a North American Sales and Service division located in Parsippany, NJ. TheParts Customer Support Specialistworks as a member of the spare parts/sales team. This individual will develop and foster relationships with customers, create quotations, process orders, invoices, and communicate order status to the customer and associated departments. The CSS must always remain attentive to customer needs. The position reports to the Parts & Logistics Manager. ESSENTIAL JOB DUTIES: + Manage incoming customer requests for all IWK equipment, including parts clarification and reques

About Us At AirPay, we are on a mission to improve the consumer experience for dental patients. We are growing rapidly, partnering with top dental provider groups and insurance carriers. Our company is backed by top tier VC’s led by IA Ventures along with the founders of Flatiron Health, Clover Health, Shutterstock and more. We are committed to delivering exceptional customer service and building lasting relationships with our users. We’re looking for a dynamic and motivated Customer Support Specialist to join our team and help us maintain our high standards of customer care. About the Role As a Customer Support Specialist, you will work directly with the thousands of dental clinics using AirPay software. You’ll provide a great experience for customers that need help with the product, educating them on how to navigate the functionality, and also diagnosing and troubleshooting issues they are experiencing. You will help triage and prioritize requests, and escalate to technical teams if

Job Description Job Description Remote, Contract role. Initial contract term 4-6 Months. The Benefit Disbursement Customer Service Representative is responsible for providing exceptional service to clients by addressing their inquiries related to retirement plan payments. This role involves handling both periodic and non-periodic payments, performing check reconciliations, and assisting with tax processing. The representative will work closely with various departments to ensure accurate and timely processing of all requests. Strong communication skills, attention to detail, and a commitment to client satisfaction are essential for success in this role. Key Responsibilities include: Responding to client inquiries regarding retirement plan payments, including periodic and non-periodic payments. Assisting clients with understanding their payment options, including lump sum distributions, death benefits, rollovers, and loan withdrawals. Reprinting tax forms, verifying current record inform

We are actively searching for a polite, patient and professional Pharmacy Customer Support agent to work in our busy long term care pharmacy, located in Bardonia, NY. You will be working closely with other pharmacy team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems. The call center agent will be handling a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, direct the call to the appropriate party, address all questions or complaints, and provide an accurate and efficient response. To be a successful call agent, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Available shifts: 7 am to 3 pm, and from 3 pm to 11 pm. Responsibilities: Answering or making calls to facilities/patients to process refills

Job Description Job Description We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus). This is a very important position for HYTORC. Our Customer Service Representatives interact with different types of clients and vendors. Flexibility is needed in order to learn how our customers are handled. We are looking for an individual that displays a pattern of going above and beyond the call of duty in order to deliver the level of WORLD CLASS Customer Service that the HYTORC brand stands for. Essential Duties: Handle 75-100 emails per day Handle 50-75 phone calls per day Service clients located all over North America Schedule, communicate, and file documents regarding tool delivery Enter data into Excel, SAP (ERP) and other software Coordinate any missing components for orders with purchasing (some products may not be in stock and may have to be placed on backorder) Learn part numbers Sugges