Sales Manager Salary at Rice Robotics BETA

Position: Customer Service Officer Job Description: Sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. What You’ll Be Doing Ensure product shipment inform, return to sales, and payment Process internal system, acquaint with ERP and ORACLE system will be preferred Maintain related reports which supplier Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Bachelor’s degree in required Fluent in English written Proficient with Microsoft Outlook / Excel/PowerPoint Knowledge of ERP system (SAP SD module preferred) Good communication skill and strong sense of commitment Data-sensitive and well-developed administrative skills Customer-oriented and good teamwork Location: CN-Shenzhen, China (Upper Hills, Huang Gang Rd) Time Type: Full time Job Category: Business Support

Position: Due Diligence Analyst Job Description: This position will support the comprehensive due diligence program of Arrow by gathering and analyzing information of new/existing customers and vendors and performing the right level of screening and due diligence based on the potential compliance risks inherent in those external parties. The position acts as a liaison among several internal groups across Arrow global businesses. The position will be based at Shenzhen/Shanghai, China and you will report to the Director Trade Compliance Risk Management EMEA with a dotted line to Senior Compliance Manager in the APAC region. Our ideal candidate is well-organized, highly analytical with strong attention to detail, multilingual, able to multitask while keeping in line with trade import/export regulations, anti-bribery and anti-corruption (“ABAC”) regulations, anti-money laundering (“AML”) due diligence and deadlines. What You’ll Be Doing Screen Arrow’s business partners including customers

Position: Global Due Diligence Analyst Job Description: Do you have an international mindset and interest in global, logistical trade processes? Then Arrow is looking for you! With international shipments constantly coming in and out of our locations you will be a key supporter for the compliance and trade team to ensure regulations are followed and administration is up to date. The position will be based at Shenzhen, China and you will report to the Director Trade Compliance Risk Management EMEA. Position: Global Due Diligence Analyst This entry level position ensures compliance with applicable EU and U.S. export and import control laws, including the Export Administration Regulations (“EAR”), International Traffic in Arms Regulation (“ITAR"), and the Office of Foreign Asset and Control (“OFAC”) sanctions, and regional and local regulations concerning the movement of goods and services across borders. The position acts as a liaison among several internal groups across Arrow businesses

Position: Assistant Manager, Customer Service Job Description: Principal Accountabilities ● Manage the department, overseeing and resolving a variety of receivable discrepancies and customer invoice disputes. Improve company cash flow by performing invoice dispute root cause analysis and facilitates customer product returns, minimizing bad debt write offs. ● Manage customer service staff, including hiring, performance management, training and employee development. Respond to customer escalations and performance issues of the department. ● Designing, implementing and improving credit issuance and billing creation processes. Participate in development of key measures and reports for management of service requests. ● Track and report quality issues using reports from ERP system, customer surveys, etc. including return, invoice disputes, shipping discrepancies, claim issues, freight issues and vendor issues. Job Complexity ● Coordinates and supervises the daily activities of business or te

Position: Customer Service Officer Job Description: ● Has developed knowledge and skills through formal training or considerable work experience ● Entry level often for those with work experience in the skill area ● Works within established procedures with a moderate degree of supervision ● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Experience / Education ● Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience. ● The ideal candidate should be proficient in both English and Korean communication. Location: CN-Shenzhen, China (Upper Hills, Huang Gang Rd) Time Type: Full time Job Category: Business Support

Position: Customer Service Officer Job Description: 职务描述 What You’ll Be Doing Responsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up. Provide expertise on internal and external customer service, and have close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics Support Sales team with direct customer contact following the demand planning and quality assurance processes. Responsible for overall customer management as well as handling customer returns, resolving customers’ inquiries, etc. Closely collaborate with Field Sales to maintain inventory at optimized level. Assist Inside Sales to complete process from quotation to ordering. Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Minimum 1 years of customer service or order management related exp

Position: Customer Service Officer Job Description: 职务描述 What You’ll Be Doing Responsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up. Provide expertise on internal and external customer service, and have close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics Support Sales team with direct customer contact following the demand planning and quality assurance processes. Responsible for overall customer management as well as handling customer returns, resolving customers’ inquiries, etc. Closely collaborate with Field Sales to maintain inventory at optimized level. Assist Inside Sales to complete process from quotation to ordering. Implement other tasks assigned by supervisor and support other necessary projects What We Are Looking For Minimum 1 years of customer service or order management related exp

Position: Inside Sales Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirem