Assistant Manager, Customer Service Salary at Rockland Industries Inc BETA

How much does a Rockland Industries Inc Assistant Manager, Customer Service make?

As of March 2025, the average annual salary for an Assistant Manager, Customer Service at Rockland Industries Inc is $63,388, which translates to approximately $30 per hour. Salaries for Assistant Manager, Customer Service at Rockland Industries Inc typically range from $56,289 to $71,311, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Rockland Industries Inc Overview

Website:
rocklandwoodworks.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
MFG Durable

Roc-lon® identifies the fine textiles coming from Rockland Industries. We are the world's largest manufacturer of drapery and blackout linings. We are also a leading supplier of tickings, muslins, and craft fabrics in the United States. 1832 marks the birth of our company, initially established as a fabric and finishing plant located just north of Baltimore, Maryland. America's emergence into the textile industry offered potential for this plant and over 170 years later, Rockland has become a clear market leader in textile manufacturing, recognized in both national and international contexts. Since our conception, we have continuously improved our already high standards, which have established the Roc-lon ® brand as the label of choice for textile products across the globe. Today, extensive Research and Development efforts have created innovative, functional, and unique products for residential and commercial use. Corporate headquarters in Baltimore, Maryland with a manufacturing facility in Bamberg, South Carolina routinely perform at optimum output, actively expanding variety and volume of Rockland products, catering to increasing consumer needs. State-of-the-art equipment, extensive employee knowledge and experience in bleaching, printing, flame retarding, coating, and processing countless custom applications, combined with the efficiencies of "Just-In-Time" inventories allow us to maximize quality, reliability, and convenience of our products to any demand that may arise.

See similar companies related to Rockland Industries Inc

What Skills Does a person Need at Rockland Industries Inc?

At Rockland Industries Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  5. Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

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Check more jobs information at Rockland Industries Inc

Job Title Average Rockland Industries Inc Salary Hourly Rate
2 Accounting $41,605 $20
3 Material $101,297 $49
4 Print Manager $70,299 $34
5 Customer Service Assistant Manager $83,771 $40
6 Receptionist $32,830 $16
7 Dir-Intl $128,881 $62

Hourly Pay at Rockland Industries Inc

The average hourly pay at Rockland Industries Inc for an Assistant Manager, Customer Service is $30 per hour. The location, department, and job description all have an impact on the typical compensation for Rockland Industries Inc positions. The pay range and total remuneration for the job title are shown in the table below. Rockland Industries Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $63,388 look to you?

FAQ about Salary and Jobs at Rockland Industries Inc

1. How much does Rockland Industries Inc pay per hour?
The average hourly pay is $30. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Rockland Industries Inc?
According to the data, the highest approximate salary is about $71,311 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Rockland Industries Inc?
According to the data, the lowest estimated salary is about $56,289 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.