IT Specialist Salary at Rownet BETA

How much does a Rownet IT Specialist make?

As of January 2025, the average annual salary for an IT Specialist at Rownet is $69,307, which translates to approximately $33 per hour. Salaries for IT Specialist at Rownet typically range from $63,556 to $74,374, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
rownet.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

Headquartered in Plano, Texas with a number of Data Center locations and points-of-presence, RowNet offers a unique mix of IT solutions for consumer needs. Our customized approach integrates technology in innovative ways to bring efficiency, security and improved performance to your business. We specialize ininfrastructure development, internetand telecommunication solutions and security services. We ensure quality performance and competitive pricing with a focus on advancing technology daily. RowNet's tiered cloud services provide a one-stop shop for contact centers and enterprises to selectively or holistically choose what is right for their business. Our company's services offer four major tiers of cloud solutions. Through the utilization of its Tier 1 Backbone, the first tier provides a series of cost effective telecommunication voice and data services, such as VoIP, T1, Ethernet, Fiber, DID and Toll-Free numbers, PRI and MPLS/VPN. Second tier provides advanced hosted PBX, auto-attendant and messaging. Third tier includes call routing/management services such as IVR, ACD and Dialers. Finally, utilizing a unique and integrated partnership with OnviSource, Inc., a leader in contact center Workforce Optimization and Automation (WFO-A) software and outsourcing solutions, RowNet offers a complete set of cloud-based and Software-as-a-Service (SaaS) solutions for contact center and enterprises, including call recording, screen capture, analytics-based quality assurance, speech analytics, data mining, agent scripting, workflow automation and a series of customer interaction management applications such as answering services, customer services and order processing. As part of ourstrong commitment to customer satisfaction, RowNet's cloud-based services are supported by 24X7 support services and customer-centric care programs and such as trials, professional services, hands-on training, customizations and executive-sponsored customer satisfaction programs. Our vision is based on delivering "telecom, contact center ...

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What Skills Does a person Need at Rownet?

At Rownet, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. Operating System: Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.

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Check more jobs information at Rownet

Job Title Average Rownet Salary Hourly Rate
2 Account Manager $67,265 $32
3 Business Development $69,566 $33
4 Executive Assistant $72,888 $35

Hourly Pay at Rownet

The average hourly pay at Rownet for an IT Specialist is $33 per hour. The location, department, and job description all have an impact on the typical compensation for Rownet positions. The pay range and total remuneration for the job title are shown in the table below. Rownet may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $69,307 look to you?

FAQ about Salary and Jobs at Rownet

1. How much does Rownet pay per hour?
The average hourly pay is $33. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Rownet?
According to the data, the highest approximate salary is about $74,374 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Rownet?
According to the data, the lowest estimated salary is about $63,556 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.