Customer Support Engineer Salary at Rx30 BETA

How much does a Rx30 Customer Support Engineer make?

As of April 2025, the average annual salary for a Customer Support Engineer at Rx30 is $86,848, which translates to approximately $42 per hour. Salaries for Customer Support Engineer at Rx30 typically range from $76,866 to $97,074, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
rx30.com
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Retail & Wholesale

Rx30 is a total Pharmacy Management Software application that truly acts as the hub for all pharmacy management activities, including prescription dispensing, fully automated refills and reminders, workflow management, adherence management, document management, smart phone/web refills, e-prescribing, POS, outbound customer communication, IVR integration, business reporting, label printing and a myriad of value added processes and interfaces that assist in streamlining pharmacy management activities and driving profit.

See similar companies related to Rx30

What Skills Does a person Need at Rx30?

At Rx30, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

Lockheed Martin
Orlando , FL

Job ID: 688065BR Date posted: Mar. 31, 2025 Description: You will be the Software Quality Engineer for the Missiles and Fire Control (MFC) team. Our team is responsible for pioneering high-performance air and missile defense, air-to-air, precision fires, close combat, sustainment, sensors, strike system, and energy storage solutions to support our warfighting and civilian customers. What You Will Be Doing As the Software Quality Engineer, you will be responsible for ensuring the quality of our software solutions, collaborating with cross-functional teams to deliver innovative products. Your expertise will play a critical role in driving the success of our programs, and you will have opportunities to work on a wide range of projects that impact national security. Your responsibilities will include: Developing and implementing software quality processes and procedures Collaborating with development teams to identify and mitigate software risks Analyzing and resolving software quality iss


Sponsored
4/15/2025 12:00:00 AM
Lockheed Martin
Orlando , FL

Job ID: 689822BR Date posted: Apr. 07, 2025 Description:WHAT WE'RE DOING Lockheed Martin is a Cyber Security pioneer, partner, innovator, and builder. Our outstanding employees are on a mission to make a difference in the world and every single day we use our unique skills and experiences to create, craft and build solutions to some of the worlds' hardest engineering problems. Do you want to be part of a culture that encourages employees to think big, perform with excellence and build incredible products? We provide the resources, inspiration, and focus - if you have the passion and courage to dream big, then we want to build a better tomorrow with you. At Lockheed Martin Rotary and Mission Systems, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and visionary thinking, everything is within our reach and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training, and education. Come and experience yo


Sponsored
4/15/2025 12:00:00 AM
Bogen Communications LLC
Orlando , FL

Join Bogen Communications as a Senior Software Engineer and bring your passion for audio to life by developing products that enable innovative and compelling experiences for our customers. With over 90 years of expertise, Bogen is a leader in telephone paging systems, commercial audio, and sophisticated communications systems for education and commercial markets. As a key contributor, you'll collaborate with a dedicated team to design and implement cutting-edge software solutions for audio, intercom, and paging systems, ensuring exceptional sound clarity and reliability across various industries. Embrace this opportunity to shape the future of audio communications and make a meaningful impact with Bogen. Essential Duties •Technical Research: Conducts in-depth technical research as needed to support development projects and organizational goals. •Requirement Analysis: Analyzes customer and internal requirements and specifications, translating them into detailed software designs. •Softwa


Sponsored
4/14/2025 12:00:00 AM
Matlen Silver
Orlando , FL

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Develop customized coding, software integration, perform analysis, configure solutions, using tools specific to the project or the area. 2. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing. 3. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production. 4. Build in and maintain security controls and monitoring in support of company standards. 5. Typically lead moderately complex projects and participate in larger, more complex initiatives. Owns larger, more complex components or entire features. 6. Solve complex technical and operational problems. Act as


Sponsored
4/14/2025 12:00:00 AM
MINT Software Systems
Orlando , FL

We are currently looking for a highly motivated Cloud Engineer to join our team in Orlando, USA! As the market leader of Training Management Systems in the aviation industry, MINT Software Systems seeks an experienced IT professional to join our growing team of Cloud Engineers. We provide flexible remote working opportunities as well as an attractive open workspace in our modern offices with plenty of room to unfold your talent. At MINT, we give each of our team members the opportunity to leverage and develop their creative ideas in a highly motivated and international environment. We offer you attractive incentives and fair remuneration in a highly flexible and balanced work atmosphere. Check out our social media posts on Linkedin or Instagram to get more insights on our MINT family! Your role in our MINT family: Design, develop, and implement Infrastructure as Code (IaC) to automate the provisioning and management of AWS infrastructure Build and maintain continuous integration/contin


Sponsored
4/14/2025 12:00:00 AM
Carnahan Proctor and Cross, Inc.
Orlando , FL

Job Description Job Description Carnahan Proctor and Cross, Inc. (CPC) consistently ranks as a Top Engineering Design Firm. Founded in 1977, CPC is a multi-disciplined firm with 45 years of professional consulting experience serving clients in the public and private sectors. As we continue to grow, we seek talented and motivated individuals to join our team. Talent and strong work ethic are rewarded by opportunity and advancement in the company. Responsibilities While your duties fluctuate daily, here are some areas we expect to see you proficient in. You are part of a dynamic, growing, and energized team; your role is critical to the success of CPC. CPC’s Metrology Team will draw on achievements and experiences from the past body of work to provide industry-leading metrology solutions that align with the following: Meet and exceed client, regulatory, & industry standards Combine solid and proven professional methods with industry-leading technology Deliver on-time measurements with re


Sponsored
4/14/2025 12:00:00 AM
Lockheed Martin
Orlando , FL

Job ID: 689381BR Date posted: Apr. 02, 2025 Description:Space is a critical domain, connecting our technologies, our security, and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more we can innovate, invest, inspire, and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutions, focusing on resiliency and urgency through our 21st Century Security vision. We're erasing boundaries and forming partnerships across industries and around the world. We're advancing spacecraft and the workforce to fuel the next generation. And we're reimagining how space can connect us, ensuring security and prosperity. Join us in shaping a new era in space and find a career that's built for you For over 60 years, the Fleet Ballistic Missile (FBM) team


Sponsored
4/14/2025 12:00:00 AM
LTIMindtree
Orlando , FL

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com. Job Title: Tableau Developer Location: Orlando FL Duration: Fulltime Job Summary: Key Responsibilities: Dashboard Development Design


Sponsored
4/11/2025 12:00:00 AM

Check more jobs information at Rx30

Job Title Average Rx30 Salary Hourly Rate
2 Business Development Associate $86,894 $42
3 Business Development Specialist $86,894 $42
4 Business Intelligence Developer $97,636 $47
5 Compliance Analyst $77,543 $37
6 Customer Advocate $35,168 $17
7 Customer Service Representative $31,053 $15
8 Enterprise Software Architect $102,544 $49
9 Executive Account Manager $105,843 $51
10 Financial Analyst $53,349 $26
11 Lead Application Developer $125,295 $60
12 Pharmacy Technician $31,785 $15
13 Quality Services Technician $47,127 $23

Hourly Pay at Rx30

The average hourly pay at Rx30 for a Customer Support Engineer is $42 per hour. The location, department, and job description all have an impact on the typical compensation for Rx30 positions. The pay range and total remuneration for the job title are shown in the table below. Rx30 may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $86,848 look to you?

FAQ about Salary and Jobs at Rx30

1. How much does Rx30 pay per hour?
The average hourly pay is $42. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Rx30?
According to the data, the highest approximate salary is about $97,074 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Rx30?
According to the data, the lowest estimated salary is about $76,866 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.