Technical Support Salary at Safesquid BETA

Our client, in South Burlington VT is seeking technical support representatives to join their team. As a technical support representative you will be assisting customers with product issues, upsell warranties and extensions, collect data for improvement and deliver exceptional customer service. You are trained for the position. Job Title: Technical Support Representative Location: South Burlington VT Pay Range: Base pay -17.50 an hour, plus weekly and monthly bonuses including attendance bonuses and commission off anything you sell., What’s the Job? JOB SUMMARY: The Technical Specialist I is an inbound and outbound contact center representative who is tasked with the specific responsibility to support customers in the field with technical questions and troubleshooting issues. BASIC QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ab

**Job Title:** Technical Support**Job Type:** Part-time**Location:** Huntington Station, NY**Salary Range:** $17 to $27 per hour**Job Overview:**We are seeking a dedicated and tech-savvy individual to join our team as a Technical Support specialist. In this role, you will be responsible for providing technical assistance to our clients and ensuring smooth operations of our systems and software.**Responsibilities:**- Provide technical support to clients via phone, email, or in person- Troubleshoot and resolve technical issues related to software, hardware, and network systems- Install and configure software and hardware components- Collaborate with the IT team to identify and implement solutions to improve system performance- Document and maintain records of technical issues and resolutions**Requirements:**- Proven experience in technical support or a related field- Strong knowledge of computer systems, hardware, and software- Excellent problem-solving skills and attention to detail- Ex

We're Hiring: Customer Support Specialist – Join a Leader in Excavation Software! We are a leading software company focused on the excavation industry, helping estimating teams around the world save time, improve accuracy, and enhance project profitability for over 35 years. We're looking for a passionate Customer Support Specialist to join our dynamic, innovative team based in Rochester, NY. What You’ll Be Doing: Use phone, email, and remote access to support our CAD and PDF-based excavation takeoff software Train new and existing users on the application via MS Teams Support the rollout of new features to our growing subscriber base Collaborate with our development team to define and prioritize new features Assist in creating new training content What We’re Looking For: Strong ability to build rapport and communicate effectively with all types of people, especially via remote channels Eagerness to learn new skills and software Positive attitude with a passion for problem-solving Stro

Job Summary The Technical Support Analyst is the point person for IT support. This role acts as a liaison between business operations and IT and is responsible to ensure high quality, timely and effective IT support of that region. This person performs these responsibilities in conjunction with the IT organization and in compliance with CalPortland IT standard practices and technologies. Key technologies supported by this role include: end-user computers, printers and peripherals, application servers, UPS systems, network/telecommunications equipment, video systems, ready mix batch panels, asphalt plants, wireless devices, time clock systems, fuel systems, mobile devices, and truck tracking systems. Benefits At CalPortland, we’re proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees. Your benefits are an important part of your overall compensation at CalPortland. That’s why we give you a wi

Our client in South Burlington, VT is seeking technical support representatives to join their team. As a technical support representative, you will assist with the service of outdoor power equipment such as generators, lawn mowers, power tools etc. This position requires 3 weeks of onsite paid training and then becomes hybrid once you are proficient. Job Title: Technical Support Representative Location: South Burlington VT Pay Range: 17.00 an hour plus 25% of everything you sell What’s the Job? Explain machine warranties and apply it to each customers needs Upsell products and warranties Notify technical issues to management as needed Enter a service track after each call Actively listen and ask questions What’s Needed? Customer Service or mechanical experience or training Basic computer skills and typing skills Ability to learn all mechanical aspects of the job Communicate clearly and evaluate problems as they arise Be dependable What’s in it for me? Effective and paid training Weekly

What you will do Johnson Controls are global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet! We are pleased to open a position for a skilled Support Technician to join our Remote Operating Centre (ROC) and be part of our great ADT team. Our team supports over 300,000 customers annually, making sure they are safe and secure with a working alarm system. We offer on-going training, job security and career development within a business that really does offer opportunity locally, nationally and globally. What we offer Competitive salary and overtime paid on top Ongoing training and career development within a business that really does offer opportunity locally, nationally and globally. Comprehensive benefits package including life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Con

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer's needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner. In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service. Reports to: Technical Support Leadership This position can be hybrid, in-office, or work-from-home (within the sta

Key Responsibilities Technical Troubleshooting and Remote Support: Provide technical troubleshooting support and remote repair guidance for escalated customer inquiries through various channels, including telephone support, video calls, real-time messaging, and tickets generated by the customer relationship management system, typically Zendesk Complaint and Incident Management: Address escalated customer complaints and urgent incidents, ensuring timely follow-up and resolution of issues. Documentation and Solution Development: Maintain documentation of product-related issues and develop corresponding technical solutions Quality and Service Risk Identification: Identify potential quality or service issues during daily customer relationship management; take a proactive manner in reporting relevant issue and following up to ensure timely resolution. Training and Reporting: Assess product post-market performance, prepare training materials for new colleagues to manage technical troubleshoo