Service Specialist Salary at Saflok BETA

Service Specialist - Clarkston, MI The Service Specialist act as the main point of contact for customers, suppliers, and sales teams regarding orders and shipments. Ensure excellent customer service while managing responsibilities efficiently. Respond to customer inquiries about orders, shipments, inventory availability, and complaints. SERVICE SPECIALIST RESPONSIBILITIES Customer Service & Communication Maintain predictable and dependable attendance. Serve as a customer advocate to ensure satisfaction. Follow the 2-hour call-back policy for internal and external inquiries (phone, email, fax). Provide high-quality customer service in alignment with company core values. Develop and maintain positive relationships with customers, sales teams, and internal departments. Order Processing & Inventory Management Accurately process sales orders for assigned account managers and customers. Adhere to the Proactive Customer Service Model. Monitor customer inventory and sales reports to ensure pro

The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sal

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger. Ensure retail cus

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Lead store team members in providing excellent customer service to retail and professional customers. Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc...) Ensure telephone is answered according to company policy. Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outsid

Job Title: Payroll Services Specialist Job Description We are looking for a Payroll Services Specialist (PSS) to join our team on a temporary basis to cover for a team member on maternity leave. As a Payroll Services Specialist, you will be responsible for the accurate payroll of contractors, acting as a liaison with the corporate office regarding all accounting-related issues. This role requires strong data integrity and compliance skills, effective time management, attention to detail, critical thinking, and problem-solving abilities. You will also be responsible for building effective relationships with our immediate team and ecosystem partners. Responsibilities + Manage timecard and expense collection, entry, and auditing. + Process payroll on a weekly basis. + Assist teams with reporting holiday/vacation, sick time, and CA meal break trackers. + Complete payroll adjustments in eRecruit and VMS technology. + Identify and resolve worker-related issues. + Build strong ecosystem partn

Maintain and update our Monitoring Contract (RMC) records. Create, submit, and follow-up on new or updated Monitoring Contracts for customers. Assist Service Team with new equipment activation process. Assist customers with monitoring account changes. Provide backup to Periodic Maintenance (PM) Team. Requirements Essential Duties Maintain Monitoring Contract (RMC) customer database. Submit new or updated RMC Agreements to customers. Communicate the value of monitoring agreements to customers. Collect prepayment from customers for approved services. Provide backup to the Periodic Maintenance (PM) Team. A commitment to the Company's core values of honesty, integrity, hard work, and a positive attitude. 1+ years of experience in customer service or sales is preferred Must have A high school diploma or equivalent Strong attention to detail Excellent verbal and written communication skills Proficiency with Microsoft Word, Excel, and Outlook ERP software proficiency, Sage is preferred

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience. What You’ll Get Competitive weekly base pay starting at $17.90/hour. Paid training and all the tools and resources you'll need to be successful. What You’ll Do Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. Repair chips, cracks and other auto glass relat

Job Description Job Description As a Customer Service Representative that specializes in the submission process, you will provide the highest level of customer service to our clients over the phone, email and any other form of correspondence. You will be the primary point of contact for all submission of new apps in which you will create the client profile and submit their Information to the provider. Job duties: • Answer inbound calls related to customer service. • Assist clients with questions they may have regarding their accounts. • Complete client profile creation. • Accurately collect and input client information into company database. • Filling out all company forms in accordance with company policies. • Perform monthly checks on client accounts and enter appropriate information into the company database. • Provide client tax forms upon request from the client. • Provide other related documents at client request. • All other duties as assigned. All duties are to be followed in a