Customer Service Salary at Salem Regional Medical Center BETA

How much does a Salem Regional Medical Center Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Salem Regional Medical Center is $38,051, which translates to approximately $18 per hour. Salaries for Customer Service at Salem Regional Medical Center typically range from $34,537 to $42,155, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Salem Regional Medical Center Overview

Website:
salemregional.com
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Healthcare

Salem Regional Medical Center is a not-for-profit, independent hospital located in Salem, Ohio. Serving its communities since 1913, SRMC is accredited by The Joint Commission® and offers a broad range of health care specialties and innovative technologies, including signature services in cancer care, medical imaging and orthopaedics. The Hospital transformed cancer care in its region through a strategic partnership with University Hospitals Seidman Cancer Center, bringing world-class medical and radiation oncology services to more than 1,800 cancer patients since 2017. A leader in advanced medical imaging, SRMC was most recently chosen as a national showcase site by the Siemens Corporation to host their newest 3D PET/ CT scanner with the fastest and highest image quality available anywhere in the nation. SRMC's Orthopaedic program has also been recognized nationally with The Joint Commission's Gold Seal of Approval® Disease-Specific Certification for Hip and Knee Replacement Surgeries.

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What Skills Does a person Need at Salem Regional Medical Center?

At Salem Regional Medical Center, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Salem Regional Medical Center

Job Title Average Salem Regional Medical Center Salary Hourly Rate
2 Admitting Clerk $33,330 $16
3 Application Specialist $54,789 $26
4 Attendant $39,421 $19
5 Billing Specialist $71,309 $34
6 Case Management Assistant $63,711 $31
7 Catering Specialist $39,679 $19
8 Computer Tech $52,746 $25
9 CQI Coordinator $55,183 $27
10 CS Supervisor $66,123 $32
11 Director of Environment of Care $69,889 $34
12 Director, Revenue Cycle $136,672 $66

Hourly Pay at Salem Regional Medical Center

The average hourly pay at Salem Regional Medical Center for a Customer Service is $18 per hour. The location, department, and job description all have an impact on the typical compensation for Salem Regional Medical Center positions. The pay range and total remuneration for the job title are shown in the table below. Salem Regional Medical Center may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $38,051 look to you?

FAQ about Salary and Jobs at Salem Regional Medical Center

1. How much does Salem Regional Medical Center pay per hour?
The average hourly pay is $18. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Salem Regional Medical Center?
According to the data, the highest approximate salary is about $42,155 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Salem Regional Medical Center?
According to the data, the lowest estimated salary is about $34,537 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.