Customer Service Manager Salary at Shoebacca BETA

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an experienced BPO Insurance Customer Services Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. In this role, you will be responsible for managing team development, issue resolution, and monitoring the metrics and KPIs of the agents and the team. In this role you will plan, direct and coordinate the work of call center insurance agents engaged in assisting policy holders with coverage limits, claim information, and general account questions. This is a senior-level position requiring experience in the P&C industry and account management. Experience in BPO insurance contracts, call center operations, customer

Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Id

This is a fully in-person position in the Dallas, Texas area, not a remote position. Midea America Corp. is a U.S. subsidiary within Midea Group, the Fortune 500 giant known for making life easier for millions around the globe. As the world’s top maker of home appliances, Midea is proud of its 166,000+ employees and presence in 200+ countries, including here in the U.S. Headquartered in Parsippany, N.J., with an innovation hub in Louisville, Kentucky, Midea America provides practical innovations that surprise and delight, creating moments to cherish at home. Midea's lineup of appliances - from refrigerators to air conditioners, laundry solutions and floor care - are high quality, reliable, and affordable. By thoughtfully engineering performance, convenience, and design into every product, Midea delivers on the promise of every appliance. This new position will be responsible for establishing and improving the tools and processes needed to support and sustain business growth in the resi

Job Type Full-time Description About L&S Mechanical Headquartered in Richardson, Texas, L&S Mechanical ("L&S") is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in the Texas, South Carolina, North Carolina and Georgia residential housing markets. Founded in 1985, L&S serves large production homebuilders in Dallas / Fort Worth, South Dallas, Houston, San Antonio and Austin through its six production warehouses. Previously owned by management, L&S was acquired by The Sterling Group, a leading middle market private equity firm, in September 2021. L&S is the largest plumbing installer in Texas and has significant opportunity to grow its HVAC and electric offerings while also expanding into new geographies through acquisition and growing its nascent home services business. The company is backed by The Sterling Group, a private equity firm established in 1982. The Sterling Group specializes in acquiring controlling interests in companies across t

Customer Service Manager Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positiv

Overview: Garland, Texas Position Summary This position is primarily responsible for leading, organizing, training and evaluating the customer service department and ensuring the company delivers the highest level of customer service possible. The Customer Service Manager is also responsible for executing the service strategies consistent with the organizations mission, vision and values. Responsibilities: Major Duties and Responsibilities Lead, plan, organize, direct, manage and evaluate the customer service activities and budget Ensure all customer service activities support and strengthen the strategic objectives of the overall organization Confer with management and staff coordinating customer service activities Develop solution-based recommendations, seek solution implementation support and lead efforts to resolve service issues Prepare and oversee the preparation of reports and statistics related to the customer service function for upper management Resolve customer complaints an

LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need

Customer Service Manager Serenity Healthcare is a rapidly growing organization looking for our next generation of leaders. If you have an interest in starting a career in healthcare, this is your opportunity, no healthcare experience required. The Customer Service Manager will work in clinic to educate customers on treatment options and provide best in industry customer care. What you'll do Deliver stellar customer experience, by building rapport and credibility with customers. Be able to overcome customer objections and effectively promote Serenity's treatment options. Passionately educate every customer about unique FDA approved treatments. Assist with creating a positive environment for staff and patients. Be willing to learn a variety of roles and help out as needed. What we're looking for High school degree or GED At least 3 years of experience in a fast paced, customer-facing role Customer service focus to help others improve their lives Ability to connect with people and positiv