Technical Support Specialist II Salary at Simplitfy BETA

Dynamic Network Support is looking for an Advanced Technical Support Specialist! We view this role not as a stepping stone but as a pillar of our customer service. We are looking for someone who loves the help desk role and helping customers on a daily basis. We celebrate this role and show it through our very competitive wages and responsibilities! Dynamic Network Support is a Managed Services Provider specializing in the design, maintenance, and support of IT infrastructure for small to enterprise-level businesses. As an Advanced Technical Support Specialist, you will be responsible for the following: Provide Tier 2 Level IT Support relating to client technical issues involving Microsoft's core business applications and operating systems via phone, emails, tickets, and occasionally remote/onsite Resolve an average of 9 to 12+ tickets per day (averages will vary depending on complexity of the issues worked on) Listen, establish, and communicate clear expectations and concerns with cli

An Amazing Career Opportunity for a Technical Support Engineer I! Location: Florida, Palm Beach Gardens, Hybrid (Eastern Time-Zone) Job ID: 34491 Who are we? HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo Identification Technologies (IDT): IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services. HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dy

Qualifications: Education: Associates Degree or technical Diploma in a Computer Science or Engineering specialty. Experience: General computer knowledge coupled with a background in networking and IP device management. Detailed knowledge of Windows features and functions related to Active Directory domain membership is important. Experience with Citrix and thin-client computing is a plus. Licensure: N/A Registration: N/A Certification: Preferred but not required: A+, N+, MCP, MCSE or any IT Security cert. Job Description: The Technology Support Specialist has a mix of responsibilities: Field service for locations in southwest central, and northeast Florida locations, with a few others in Minnesota and New Mexico. Most of the field service is performed with remote access tools and telephone support from the Sarasota corporate office so travel is generally 20% or less. User account management for Active Directory and several corporate applications, adding and maintaining user accounts ac

The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida. Job Title: Technical Support Specialist Department: Information Technology Rep

Inspire heroism and be a part of the future! At Point Blank Enterprises, Inc. we help PROTECT OUR PROTECTORS by developing, manufacturing, and selling body armor to police forces, the defense sector and first responders. We are always looking for the best of the best in our industry. If you share our passion and commitment, please apply today! Technical Support Specialist Level II Configures, installs and troubleshoots PC systems and peripherals. Provides helpdesk and technical support for customers online, via email and over the phone. Provides training, repairs and preventative maintenance. Maintains a high degree of end user support ensuring equipment, software, communications and training is sufficient for all end user needs. Configures and tests customer purchased equipment before shipment. Creates and manages tickets on the helpdesk system. Assists the Systems and Network Manager with network and communication projects. Develops strong understanding of company products sold, equi

With a goal of Superior Customer Service, your responsibilities will include: Assisting Customer Success Specialists with technical support during GPS device installation & activation calls Guide installers over the phone on how to install our products in vehicles and equipment Troubleshoot GPS devices that might be having issues after being checked by Customer Success or Fleet Specialists Authorize repair appointments for customers Work closely with dispatchers to schedule service calls Able to be “on-call” when required for scheduled afterhours technical support Work on special customer projects assigned by the leadership team Provide training to new installers over the phone or in person/onsite Create wiring diagrams to assist installers during the installation of our products Qualifications required: Prefer 2 years’ experience in 12-volt electronics installation, (i.e. car audio & alarm installation) Able to work a flexible schedule including Saturdays Exceptional Team Player with

Our client, a prominent and fast-growing law firm with a focus on personal injury and property damage, is currently seeking a motivated and skilled Systems Support Engineer to enhance their IT team. This role offers the opportunity to support end users in the effective use of various software applications, ensuring the smooth functioning of business operations across the company. The role includes troubleshooting, maintaining, and upgrading software applications, contributing to the development and implementation of new applications, and supporting the ongoing needs of business operations. This Role Offers: Competitive wage, generous Paid Time Off, and paid holidays, bereavement, and sick leave to support your work-life balance. Extensive benefits selection including Group Medical, Dental, and Vision Plans, with supplemental benefits covered by the employer. Take advantage of our 401K Retirement Savings Plan, featuring a firm match to help you secure your financial future. Participate

Employment Type: Contract Work Schedule: On-Call 24x7 Primary Rotation Job Summary: We are seeking a highly skilled Infrastructure Production Support Engineer with over 10 years of experience in L1, L2, and L3 support, incident management, and infrastructure monitoring. The ideal candidate will be responsible for ensuring the stability, availability, and performance of critical production systems in a hybrid environment. This role involves AWS cloud services, job scheduling, managed file transfers, and API gateway support. Candidates must be local to Reston, VA, as occasional office presence is required, though the role primarily operates remotely. Key Responsibilities: •Provide 24x7 production support with an on-call primary rotation to ensure uptime and system reliability. •Monitor, troubleshoot, and resolve infrastructure and application issues across L1, L2, and L3 support levels. •Support AWS cloud infrastructure including EC2, ECS, Lambda, RDS Aurora, S3, SQS/SNS, VPC, API Gatewa