Resolution Specialist Salary at Sitel Group BETA

How much does a Sitel Group Resolution Specialist make?

As of April 2025, the average annual salary for a Resolution Specialist at Sitel Group is $55,482, which translates to approximately $27 per hour. Salaries for Resolution Specialist at Sitel Group typically range from $50,931 to $60,887, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Sitel Group Overview

Website:
sitel.com
Size:
>50,000 Employees
Revenue:
$1B - $3B
Industry:
Business Services

Founded in 1985, Sitel Group is a business process consulting, outsourcing, and technology company that specializes in designing, implementing, and operating contact center solutions. From onshore, near-shore and offshore locations across facilities throughout North America, South America, EMEA, and the Asia Pacific. Headquartered in Miami, Florida.

See similar companies related to Sitel Group

What Skills Does a person Need at Sitel Group?

At Sitel Group, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.
  2. Life insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period
  3. Triage: Triage (/ˈtriːɑːʒ, triˈɑːʒ/) is the process of determining the priority of patients' treatments based on the severity of their condition. This rations patient treatment efficiently when resources are insufficient for all to be treated immediately; influencing the order and priority of emergency treatment, emergency transport, or transport destination for the patient. This article covers the various types of triage systems as it occurs in medical emergencies, including the prehospital setting, disasters, and emergency department treatment, along with their limitations and ethical considerations.
  4. Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
  5. Diversity and Inclusion: Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.

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Check more jobs information at Sitel Group

Job Title Average Sitel Group Salary Hourly Rate
2 Account Executive $82,446 $40
3 Account Manager $86,972 $42
4 Account Manager, Operations $113,763 $55
5 Account Manager, Remote $86,972 $42
6 Account Representative $47,339 $23
7 Account Specialist $68,014 $33
8 Accounting Assistant $53,471 $26
9 Accounting Clerk $53,471 $26
10 Vice President, Workforce Management $216,954 $104
11 Virtual Office Assistant $51,864 $25
12 Virtual Relationship Manager $113,763 $55
13 Waitress $23,355 $11

Hourly Pay at Sitel Group

The average hourly pay at Sitel Group for a Resolution Specialist is $27 per hour. The location, department, and job description all have an impact on the typical compensation for Sitel Group positions. The pay range and total remuneration for the job title are shown in the table below. Sitel Group may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $55,482 look to you?

FAQ about Salary and Jobs at Sitel Group

1. How much does Sitel Group pay per hour?
The average hourly pay is $27. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Sitel Group?
According to the data, the highest approximate salary is about $60,887 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Sitel Group?
According to the data, the lowest estimated salary is about $50,931 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.