Manager, Contact Center Salary at Skyla Credit Union BETA

How much does a Skyla Credit Union Manager, Contact Center make?

As of March 2025, the average annual salary for a Manager, Contact Center at Skyla Credit Union is $102,390, which translates to approximately $49 per hour. Salaries for Manager, Contact Center at Skyla Credit Union typically range from $89,329 to $120,378, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Skyla Credit Union Overview

Website:
skylacu.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Financial Services

At Skyla, our mission is simple helping make your possibilities a reality. Not some members ALL members! What you really want to know is can we handle your banking needs? Of course! We're your partner for financial growth and management, making your money work harder for you with smarter, less complicated, and readily available tools and services. What sets us apart is how vested we are in the community were local people benefiting local people. Our goals revolve around you.

See similar companies related to Skyla Credit Union

What Skills Does a person Need at Skyla Credit Union?

At Skyla Credit Union, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Communicates Effectively: Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.
  2. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  3. Professional development: Professional development refers to continuing education and career training after a person has entered the workforce in order to help them develop new skills, stay up-to-date on current trends, and advance their career.
  4. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  5. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

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Check more jobs information at Skyla Credit Union

Job Title Average Skyla Credit Union Salary Hourly Rate
2 Member Relationship Advisor $51,202 $25
3 Member Service Representative $31,065 $15
4 Mortgage Servicing Specialist $109,090 $52
5 Network Analyst $58,326 $28
6 Operations Vice President, Information Technology $235,699 $113
7 Vice President, Accounting $194,658 $94
8 Branch Manager $59,786 $29
9 Cosmetologist $42,637 $20
10 Executive Administrative Assistant $70,333 $34
11 Fraud Analyst $36,909 $18
12 Manager, Accounting $99,206 $48
13 Manager, Facilities $92,329 $44

Hourly Pay at Skyla Credit Union

The average hourly pay at Skyla Credit Union for a Manager, Contact Center is $49 per hour. The location, department, and job description all have an impact on the typical compensation for Skyla Credit Union positions. The pay range and total remuneration for the job title are shown in the table below. Skyla Credit Union may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $102,390 look to you?

FAQ about Salary and Jobs at Skyla Credit Union

1. How much does Skyla Credit Union pay per hour?
The average hourly pay is $49. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Skyla Credit Union?
According to the data, the highest approximate salary is about $120,378 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Skyla Credit Union?
According to the data, the lowest estimated salary is about $89,329 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.