Senior Customer Support Engineer Salary at Spacelabs Healthcare Inc BETA

How much does a Spacelabs Healthcare Inc Senior Customer Support Engineer make?

As of April 2025, the average annual salary for a Senior Customer Support Engineer at Spacelabs Healthcare Inc is $103,521, which translates to approximately $50 per hour. Salaries for Senior Customer Support Engineer at Spacelabs Healthcare Inc typically range from $87,755 to $119,498, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Spacelabs Healthcare Inc Overview

Website:
spacelabshealthcare.com
Size:
1,000 - 3,000 Employees
Revenue:
$200M - $500M
Industry:
Biotechnology

Founded in 1958 and headquartered in Snoqualmie, Washington, Spacelabs Healthcare is a designer and manufacturer of acute care patient monitoring, diagnostic cardiology, and clinical networking solutions for healthcare facilities such as hospitals, medical clinics, and physician offices.

See similar companies related to Spacelabs Healthcare Inc

What Skills Does a person Need at Spacelabs Healthcare Inc?

At Spacelabs Healthcare Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.

Related Jobs

Amazon
Seattle , WA

Description Are you passionate about shaping the future of Government Technology by paving the way for innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with executives and project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customers mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Government Technology team to help customers realize sustained business value by accelerating their cloud transformation journey. Key job responsibilities Working with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey. Value Realization: You identify and accelerate the customers realization of value throughout the cloud lifecycle through the adoption


Sponsored
4/6/2025 12:00:00 AM
Amazon
Seattle , WA

Description Do you want to work hard, have fun, and make history? Do you think fast, dive deep, and get things done? Are you passionate about improving customer experience? We are seeking a Sr. Product Manager to join the Voice of Customer (VOC) team within Worldwide Customer Service (CS) organization. We are a cross-functional product, program, science, and engineering team who own a suite of world-class products and services focused on delivering real-time customer sentiment, feedback, and insights to leaders across Amazon. In this role, you will be responsible for driving the vision and product roadmap for Amazons flagship suite of Voice of Customer (VOC) tools and services. You will lead requirements gathering, prioritization of feature development, and own driving product metrics and business outcomes. You will partner closely with program managers, business leaders, and software engineers, as well as our data and research science teams to identify opportunities, develop strategie


Sponsored
4/5/2025 12:00:00 AM
Amazon Development Center U.S., Inc.
Seattle , WA

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Region Services Corporate Infrastructure (RSCI) is looking for an experienced Senior Windows Client Systems Engineer with a deep knowledge of Windows Client Services, including virtual desktops and infrastructure technology. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud (ADC) for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely wi


Sponsored
4/5/2025 12:00:00 AM
RecordPoint
Bellevue , WA

RecordPoint is a data and information lifecycle management SaaS product designed to give highly-regulated organizations a competitive edge through safer, more secure, and better-managed data. We're a disruptor in our industry, set apart from competitors by our cutting edge technology and innovation-first mindset. Our global customer list includes top-tier brands and government agencies like the City of New York, Westpac, National Australia Bank (NAB), Australian Prudential Regulation Authority (APRA), Security Benefit, Cupertino Electric, Australian Securities & Investments Commission (ASIC), Transport for NSW, Ausgrid, Pacific Gas & Electric (PG&E), and Delaware Life. But there's more to us than the what we do - like the who behind it all. Team RecordPoint is made up of 100+ tech-driven professionals at the top of their respective fields. Together, we foster a supportive, collaborative and transparent environment, collectively working toward the singular goal of continuously doing bet


Sponsored
4/4/2025 12:00:00 AM
Amazon
Seattle , WA

Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform, offering over 175 fully featured services from data centers globally. Millions of customersincluding the fastest-growing startups, largest enterprises, and leading government agenciesare using AWS to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their migration to the AWS cloud


Sponsored
4/4/2025 12:00:00 AM
Amazon
Bellevue , WA

Description AWS Engagement Managers seek to understand our customers needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customers mission objectives and define project goals. You will lead peers, small teams, or groups of teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate limitations to execution. You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will


Sponsored
4/3/2025 12:00:00 AM
Amazon
Seattle , WA

Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazons products using Artificial Intelligence? Then we're looking for you! We are seeking a Sr Mgr, Product Management to join the Customer Engagement Technology (CET) Team. As a Sr Mgr, you will manage and be responsible for a team of product managers tasked with understanding customer needs and delivering some of our most strategic roadmap items which will have significant bottom-line impact on business and competitive position. You will work on large, important product initiatives and define the long-term strategy and vision to meet emerging customer needs and technologies. In this role you will lead a team that will develop our product vision for using GenAI to revolutionize how customers interact with Customer Service. You will be responsible for developing a vision on how we will use LLMs through touch, text and voice channels to


Sponsored
4/3/2025 12:00:00 AM
Amazon Development Center U.S., Inc.
Seattle , WA

Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate? Region Services Corporate Infrastructure (RSCI) is looking for an experienced Senior Windows Client Systems Engineer with a deep knowledge of Windows Client Services, including virtual desktops and infrastructure technology. Our mission is to deliver robust, highly available, and easy to use services to our internal customers in support of the Amazon Dedicated Cloud (ADC) for U.S. Government customers. We are looking for a motivated engineer to deliver results for our customers. This is a hands-on position where your daily role will maintain and enhance existing services, including Windows build / deployment capabilities, fulfilling requests for application packaging / deployment and break / fix scenarios for all technologies the team manages. This role will work closely wi


Sponsored
4/3/2025 12:00:00 AM

Check more jobs information at Spacelabs Healthcare Inc

Job Title Average Spacelabs Healthcare Inc Salary Hourly Rate
2 Accountant $104,843 $50
3 Accountant 2 $84,253 $41
4 Accounts Payable $57,797 $28
5 Assistant Manager $118,792 $57
6 Assistant Manager, Customer Support $104,744 $50
7 Buyer & Planner $71,935 $35
8 Buyer & Planner II $85,059 $41
9 Buyer & Planner III $106,287 $51
10 Credit Analyst $79,691 $38
11 Crew Member $28,923 $14
12 Customer Manager $116,450 $56
13 Cybersecurity Analyst $83,166 $40

Hourly Pay at Spacelabs Healthcare Inc

The average hourly pay at Spacelabs Healthcare Inc for a Senior Customer Support Engineer is $50 per hour. The location, department, and job description all have an impact on the typical compensation for Spacelabs Healthcare Inc positions. The pay range and total remuneration for the job title are shown in the table below. Spacelabs Healthcare Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $103,521 look to you?

FAQ about Salary and Jobs at Spacelabs Healthcare Inc

1. How much does Spacelabs Healthcare Inc pay per hour?
The average hourly pay is $50. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Spacelabs Healthcare Inc?
According to the data, the highest approximate salary is about $119,498 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Spacelabs Healthcare Inc?
According to the data, the lowest estimated salary is about $87,755 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.