Technical Support Salary at Spotad Ltd BETA

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer's needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner. In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service. Reports to: Technical Support Leadership This position can be hybrid, in-office, or work-from-home (within the sta

Since our founding in 1919, The New School (TNS) has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. Our rigorous, multidimensional approach to education dissolves walls between disciplines and helps nurture progressive minds. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. Our colleges include Parsons School of Design, Eugene Lang College of Liberal Arts, the College of Performing Arts, The New School for Social Research, the Schools of Public Engagement, and Parsons Paris. We are looking for a technical support professional with a wide breadth of experience and a drive to learn new technology, to join our team as a Technical Support Specialist. Reporting to the Academic Technology Manager of Collaborative Technologies, the Technical Support Specialist will provide level 3 technical support, maintenance and repair of our wide variety of AV

Actalent's client is funded by the NIH to develop leading-edge brain imaging software, helping neurosurgeons perform. They are passionate about making a difference in the lives of others. Job Title: Network Technician Job Description The company makes medical imaging software, specifically brain mapping software, sold to hospitals such as Johns Hopkins, UW-Madison, Froedtert, and any hospital performing brain surgeries. The role open currently is for a Product Support candidate. This person will help customers install and repair software and assist internal employees with IT issues related to network connectivity, internet access, security, and email/domain maintenance, including coordinating with ISPs and other IT vendors. The Product Support position involves being a liaison between internal product development staff and the external customer - the hospital and their employees. The Product Support position is responsible for communicating with the customer and troubleshooting any iss

In this role, he/she will maintain the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT work order system. He/she will be responsible for the administration and internal support of the Company's PCs, laptops, mobile devices, printers, servers, and related IT equipment. Tasks include end-user support, license tracking, and performing PC maintenance, upgrades, and configurations. Responsibilities: Provide work order system support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT work order system. Monitor Service Desk for tickets assigned to the queue and process first-in, first-out based on priority. Modify configurations, utilities, software default settings, etc., for the local workstation. Utilize and maintain the work order system tracking software. Document internal procedures. Assist with onboardin

Job Summary: Working to drive forward the NETGEAR mission of delivering a top-quality service to its customers, this role will involve providing the highest standard of advanced technical support, via phone and online for the full NETGEAR for Business product lines. This position will work closely with the European Level 3 team and engineering groups worldwide. Specific Responsibilities •Be part of the worldwide Level 3 Technical Support Team. •Provide fast turnaround in resolution of cases escalated to 3rd tier of support, with a preference in engaging customers directly via phone. •Manage personal queue of cases and maintain ownership of cases to completion. •Troubleshoot various enterprise / small business network topologies. •Provide dedicated support to top resellers and integrators. •Work with junior and senior tiers of support, to drive effective case handling. •Find, reproduce and report bugs to R&D. •Support of sales when needed through delivering proof of concept and designed

This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions. At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters! To be clear this is a position in Connecticut and not remote. Candidates must live in CT, RI or MA or be willing to relocate to CT or RI. Our company core values are: Do the right things right Better every day Integrity Respect Here's what we are looking for (skills) - Passion for teamwork, continuing education, problem-solving and exceptional customer service A computer techie with a great personality and the desire to work hard. 5+ Years experience within the MSP industry providing IT support. Great people and customer service skills. Experience with

Are you Looking to use your troubleshooting skill in a high-impact, customer facing role? Please not that this is NOT an IT role. If so, read on! Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment. XOS (www.xos.com) is a leading manufacturer of application-specific X-ray analyzers. In today’s highly competitive environment one of the key differentiators for sustained long term success is an organization’s people. While products, assets, and brand can create a competitive advantage, over time without great people the competition will catch up. This could not be better stated than in one of our core values, We Deliver Results as a Team! Through strong customer partnerships, we advance the quality and delivery of water. Want to help us in this mission? About the role: Our Technical Support Representative is the f

Description We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them. Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities We are seeking a Technical Support Administrator to join our Level 2 Service Desk within our Digital Modernisation Division, working in some of the most complex, multi-vendor tech environments, alongside a supportive and collaborative team. The ideal c