CS Manager Salary at Stillen Co BETA

Customer Success Manager We’re seeking a dynamic customer success manager to join our team at Instant InfoSystems. As a CSM, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring our customers get the most value from our products and services. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills. If you are a results-driven and customer-centric professional looking to make a meaningful impact, we encourage you to apply for the role and become part of a customer-focused, dynamic team. Along with a competitive salary, we offer a collaborative work environment and comprehensive benefits, including performance bonuses and professional development opportunities. Objectives of the role Managing and growing relationships with key customers

Job Summary: As a Customer Success Manager at Otter, you will be responsible for fostering and maintaining strong relationships with our restaurant clients. Your primary goal will be to ensure customer satisfaction, retention, and growth by providing strategic support and guidance. You will work closely with Sales, Product Management, Customer Support, Onboarding and other teams to deliver exceptional service and value to our customers. Key Responsibilities: Customer Relationship Management: Build and maintain strong relationships with assigned customers, ensuring they are leveraging Otter's solutions effectively and finding value in our services. Coordinating Onboarding: Coordinate with the onboarding team to ensure successful onboarding and ELC for new customers or customers purchasing new products, ensuring smooth adoption and engagement. Proactive Support: Regularly check in with customers to gauge satisfaction, address issues, and provide strategic recommendations for maximizing t

About the job Harbor Packaging Inc is an innovative tech-forward startup packaging distributor on track for exponential growth. We are passionate problem solvers who believe in the power of relationships to build our brand and create exceptional client experiences. We are looking for an enthusiastic Customer Success Manager to join our team and help take our client relationships to the next level! At Harbor Packaging, we're propelling the industry forward with our proprietary software that is a first-of-its-kind in the industry and powered by AI. It includes capabilities that assist you along every step of the customer journey from order management to client interactions. This isn’t your average software—our platform is transforming the way we work and delivering an exceptional experience for our clients. If you’re driven, curious, and have a sharp eye for detail, this is the perfect opportunity for you to make a lasting impact! Position Title: Customer Success Manager What You’ll Do:

Job Description Job Description The Customer Service Manager is responsible for the strategic oversight and management direction of the Customer Service team. These responsibilities include mentoring and developing account representatives by enabling collaboration and independence, as well as empowering specialists to deliver world-class customer service. The manager will leverage optimal team performance and a deep knowledge of company products and customer expectations. Primary Responsibilities Leads, supports, mentors, and manages the Customer Service team. Ensures our customers are supported and serviced in accordance with our contracts and market leading expectations. Manages customer expectations relative to delivery of requirements and ensures that all customer requests are pro-actively managed throughout the business. Ensures contractual terms are flowed down and communicated effectively across the organization. Supports the building of tools and processes needed to support McK

Job Description Job Description Customer Service Manager Job Responsibilities: Handle customer inquiries and complaints Provide information about our products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services. Prepares call center reports for upper management by collecting and analyzing data. Build up script and training material for new agents Evaluate agent’s performance reviews and overall team effectiveness with upper management. Help agents with challenging customer service issues. Monitors team performance and provide tools if necessary. Determines call center operational strategies by evaluating results and objectives. Maintains and improves call center operations by monitoring system performance and identifying and resolving problems. Presents quarterly call center action plans and objectives. Customer Service Manager Qualificati

Job Description Job Description We are a distribution company seeking an Upbeat, Self-starter Customer Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving issues Responsibilities: Handle customer inquiries and complaints via phone, email and in person. Provide information about the products and services Maintain inventory in QuickBooks Desktop in accordance to Warehouse Manager paper records Document update, and invoice customer records daily. Develop and maintain a knowledge base of products Able to load and offload incoming orders with the use of a Forklift. Logistic Planning Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Proficiency in QuickBooks Desktop Proficiency in Excel Prior experience planning

Job Description Job Description Customer Service Manager Wanted A consumer product company in La Mirada, California, is seeking an experienced and motivated Customer Service Manager to lead their team. The ideal candidate will have a proven track record of managing departments, creating and implementing SOPs, resolving customer concerns, and juggling multiple responsibilities with efficiency and poise. Expertise in Zendesk, consumer goods, and Amazon Seller Central is a must. We're looking for a dependable professional who thrives in fast-paced environments and is passionate about delivering outstanding customer experiences. Join us and make a meaningful impact! Responsibilities: Prioritizes and solves customer issues Process returns Create clear reporting to track issues, returns, reviews, etc. Collaborate with other departments to ensure customers' needs are being met Ensures high standards of quality service are maintained at all times Delegate tasks when appropriate Ability to work

At Kixie, we're on a mission to empower sales professionals with a powerful, all-in-one sales engagement platform. Our solution seamlessly integrates with CRMs to streamline workflows, increase efficiency, and drive better results. With features like automated outreach, real-time insights, and robust reporting, Kixie helps sales teams connect, communicate, and close deals faster than ever. Behind our cutting-edge product are the individuals who drive it forward. We pride ourselves on fostering a collaborative, innovative, and supportive environment, where every team member's contribution is an impact to our success! If you're someone who thrives on challenges, finds joy in solving meaningful problems, and seeks to help shape the future of sales engagement - Kixie is the place for you! Currently we are looking to hire a Customer Success Manager to join our team! This is a great opportunity to work at a healthy, growing tech startup and hone valuable CS skills that will serve you well in