Help Desk Technician Salary at Taxaudit BETA

How much does a Taxaudit Help Desk Technician make?

As of April 2025, the average annual salary for a Help Desk Technician at Taxaudit is $58,631, which translates to approximately $28 per hour. Salaries for Help Desk Technician at Taxaudit typically range from $53,433 to $64,254, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
taxaudit.com
Size:
200 - 500 Employees
Revenue:
$50M - $200M
Industry:
Business Services

Founded in 1988, Tax Audit is a provider of tax and auditing services. They are currently headquartered in Folsom, California.

See similar companies related to Taxaudit

What Skills Does a person Need at Taxaudit?

At Taxaudit, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  2. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. IT Support: Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Luxury Bath Technologies
Sacramento , CA

Deliver a structured pitch to homeowners. Tailor the pitch to address the specific needs of individual homeowners. Handle inquiries, objections, and questions from homeowners. Collect necessary homeowner details, including names, addresses, and phone Call Center, Sales Representative, Representative, Technology, Construction


Sponsored
4/11/2025 12:00:00 AM
HealthFlex
Sacramento , CA

Position Summary: The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommod


Sponsored
4/11/2025 12:00:00 AM
HealthAxis
Orangevale , CA

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Call Center Rep at HealthAxis, you will: Answer incoming calls and respond to customer inquiries in a professional and courteous manner; Identify and escalate priority issues to the appropriate team member; Verify and update customer information in the database; Provide accurate and timely information to customers regarding inquiries, concerns, and complaints; Follow up with customers on outstanding issues and ensure resolution; Maintain a positive and empathetic attitude towards customers at all times; Continuously strive to meet and exceed performance goals and metrics to ensure customer satisfaction...Hiring Immediately >>


Sponsored
4/11/2025 12:00:00 AM
HealthAxis
Rancho Cordova , CA

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Benefits - As a Call Center Rep at HealthAxis, you will: Answer incoming calls and respond to customer inquiries in a professional and courteous manner; Identify and escalate priority issues to the appropriate team member; Verify and update customer information in the database; Provide accurate and timely information to customers regarding inquiries, concerns, and complaints; Follow up with customers on outstanding issues and ensure resolution; Maintain a positive and empathetic attitude towards customers at all times; Continuously strive to meet and exceed performance goals and metrics to ensure customer satisfaction...Hiring Immediately >>


Sponsored
4/11/2025 12:00:00 AM
HealthFlex
Sacramento , CA

Position Summary: The role of the Call Center Representative at HealthFlex is pivotal to our organization's engagement with healthcare partners, patients and their families. In this position, you will be the central point of contact for our diverse customer base, offering vital assistance, information, and support regarding our healthcare services. You will engage with customers through multiple communication channels, including phone calls, emails, chat, or in-person interactions. Your primary objective is to ensure a positive customer experience, swiftly address inquiries, and resolve issues in a professional manner. Consequently, your contributions will directly influence the quality of services provided by HealthFlex and help maintain our strong reputation in the market. Essential Duties and Responsibilities: This section describes the essential functions of this role; however, this is not intended to be all-inclusive. Other duties may be assigned, as necessary. Reasonable accommod


Sponsored
4/9/2025 12:00:00 AM
Chapa-De
Grass Valley , CA

Job Description We are seeking talented and dedicated individuals to join our dynamic team as a Medical Call Center Representatives. You'll be the friendly voice our patients turn to when they need assistance. From scheduling appointments to answering questions, you'll be the one who guides them through their healthcare journey with compassion and empathy. Salary: $21.00 - $24.45 starting, DOE. Benefit Highlights: Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents. 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked) Retirement Plan with 6% match Your Responsibilities: Field inbound calls from patients with professionalism and compassion Schedule appointments and coordinate with healthcare providers Provide accurate information on services, procedures, and general health inquiries Escalate urgent matters to appropriate medical staff promptly and efficient Experience and Skills Requirements: High schoo


Sponsored
4/9/2025 12:00:00 AM
EverService
El Dorado Hills , CA

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k matching / PTO / WFH stipend - As a Call Center Agent at EverService, you will: Respond to customer inquiries and resolve issues in a timely and professional manner; Manage a high volume of inbound calls and emails; Accurately update customer accounts and information; Utilize company databases and resources to research and provide accurate information to customers; Follow company policies and procedures to ensure customer satisfaction and data security; Collaborate with team members to share knowledge and improve processes...Hiring Immediately >>


Sponsored
4/9/2025 12:00:00 AM
Chapa-De
Auburn , CA

Job Descriptions: Are you a communication whiz with a heart for helping others? Do you thrive in fast-paced environments and love being the voice of reassurance on the other end of the line? If so, we want you on our team at Chapa-De as a Call Center Representative! Salary: $21.00 - $24.45 starting, DOE. Benefit Highlights: + Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents. + 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked) + Retirement Plan with 6% match Your Role: As a Call Center Representative, youll be the friendly face (or voice!) our patients turn to when they need assistance. From scheduling appointments to answering questions, youll be the one who guides them through their healthcare journey with ease and empathy. Your Responsibilities: + Field inbound calls from patients with professionalism and compassion + Schedule appointments and coordinate with healthcare providers + Provide accu


Sponsored
4/7/2025 12:00:00 AM

Check more jobs information at Taxaudit

Job Title Average Taxaudit Salary Hourly Rate
2 Senior Systems Engineer $117,023 $56
3 Software Engineer $124,678 $60
4 Software Test Engineer $75,215 $36
5 Team Lead, Human Resources $109,451 $53
6 Administrative $53,828 $26
7 Administrative Assistant $53,828 $26
8 Budget Analyst $66,006 $32
9 Business Analyst $104,576 $50
10 Business Intelligence Analyst $109,736 $53
11 Business Writer $80,338 $39
12 Director, Technology $206,069 $99
13 Engagement Coordinator $76,734 $37

Hourly Pay at Taxaudit

The average hourly pay at Taxaudit for a Help Desk Technician is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Taxaudit positions. The pay range and total remuneration for the job title are shown in the table below. Taxaudit may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $58,631 look to you?

FAQ about Salary and Jobs at Taxaudit

1. How much does Taxaudit pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Taxaudit?
According to the data, the highest approximate salary is about $64,254 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Taxaudit?
According to the data, the lowest estimated salary is about $53,433 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.