Customer Service Salary at Telemedik BETA

How much does a Telemedik Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Telemedik is $40,963, which translates to approximately $20 per hour. Salaries for Customer Service at Telemedik typically range from $37,180 to $45,378, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

TeleMedik Overview

Website:
telemedik.com
Size:
100 - 200 Employees
Revenue:
$50M - $200M
Industry:
Healthcare

TeleMedik is a company that offers health counseling by phone to different health insurers. TeleMedik provides its customers a phone line health counseling available 24 hours, 7 days a week. Graduate nurses attend to the call and answer questions, guiding them on what to do in case of symptoms, diseases or treatments. TeleMedik began operations in 1997, being the first company in Puerto Rico to provide health counseling by telephone. It is also the only company with a schedule for symptom management designed and developed specifically for the market in Puerto Rico, allowing it to respond more effectively to the needs of Puerto Ricans and can be used in other Spanish-speaking countries. TeleMedik is always attentive to the needs of its customers and the market it serves. In addition to the service of clinical counseling by phone, we have added other programs and services such as pre-certification for visits to the emergency room, support centers customer service some companies medical plans, coordination of psychological services through a special network, nutritional counseling, telephone follow-up of patients with multiple visits to emergency rooms and pharmacies case management, among others.

See similar companies related to Telemedik

What Skills Does a person Need at Telemedik?

At Telemedik, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

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Check more jobs information at Telemedik

Job Title Average Telemedik Salary Hourly Rate
2 Client Services Representative $51,696 $25
3 Clinical Manager $76,134 $37
4 Compliance Officer $87,658 $42
5 Consultant $107,517 $52
6 Help Desk Tier 1 $54,619 $26
7 HR Generalist $71,921 $35
8 HR Recruiter $71,027 $34
9 Information Security Officer $130,287 $63
10 Nurse $78,206 $38
11 Pharmacy Assistant $37,023 $18
12 Shift Leader $34,177 $16
13 Call Center Agent $38,379 $18

Hourly Pay at Telemedik

The average hourly pay at Telemedik for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Telemedik positions. The pay range and total remuneration for the job title are shown in the table below. Telemedik may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $40,963 look to you?

FAQ about Salary and Jobs at Telemedik

1. How much does Telemedik pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Telemedik?
According to the data, the highest approximate salary is about $45,378 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Telemedik?
According to the data, the lowest estimated salary is about $37,180 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.