Customer Support Salary at Telenity BETA

How much does a Telenity Customer Support make?

As of April 2025, the average annual salary for a Customer Support at Telenity is $66,722, which translates to approximately $32 per hour. Salaries for Customer Support at Telenity typically range from $58,303 to $76,409, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
telenity.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Telecom

Telenity is an industry-leading provider of state-of-the-art services and solutions for communications service providers around the globe. We help our customers harness the power of their network with our NFV-enabled, 5G-ready VAS Consolidation Platform and Digital Services Platform, both of which comprise modular products and services that can be tailored to the needs and demands of the operators. Our Enkudo Business Line connects the digital service providers and the operators, creating new streams of revenue for both and enriching the digital experience of the subscribers. It provides unparalleled flexibility in terms of the business models it offers, including revenue sharing and managed services. Through our customers' networks, our products and services enhance the lives of over one billion people worldwide.

See similar companies related to Telenity

What Skills Does a person Need at Telenity?

At Telenity, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at Telenity

Job Title Average Telenity Salary Hourly Rate
2 Business Development Executive $113,338 $54
3 Chief Executive Officer $889,912 $428
4 Digital Media Associate $80,587 $39
5 IT Engineer $87,682 $42
6 Lead Engineer $116,449 $56
7 Marketing Communication Associate $197,713 $95
8 Presales Engineer $120,065 $58
9 Principal Engineer $138,730 $67
10 Senior Business Development Consultant $113,338 $54
11 Senior Finance Executive $286,250 $138
12 Senior Java Software Engineer $151,865 $73

Hourly Pay at Telenity

The average hourly pay at Telenity for a Customer Support is $32 per hour. The location, department, and job description all have an impact on the typical compensation for Telenity positions. The pay range and total remuneration for the job title are shown in the table below. Telenity may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $66,722 look to you?

FAQ about Salary and Jobs at Telenity

1. How much does Telenity pay per hour?
The average hourly pay is $32. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Telenity?
According to the data, the highest approximate salary is about $76,409 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Telenity?
According to the data, the lowest estimated salary is about $58,303 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.