Customer Service Manager Salary at Thélios BETA

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking a Client Service Manager to join our growing team in our personal lines division who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team

As the Customer Service Manager, you will play a critical role in managing our customer service team, ensuring high levels of customer satisfaction, and supporting the company’s continued growth. You’ll work cross-functionally with sales, operations, and production to create a seamless customer experience from order to delivery. What Will You Do Day-to-Day? Lead, mentor, and develop a team of customer service representatives Design and implement strategies to improve customer satisfaction and loyalty Oversee day-to-day operations of the customer service department Handle complex customer issues and escalate when necessary Analyze customer service metrics and implement improvements Collaborate with internal teams to ensure alignment on customer needs and expectations Drive process improvements to enhance efficiency and service delivery Who Are You? Bachelor’s degree in Business Administration, Communications, or a related field (required) Minimum of 5 years in a customer service leaders

Customer Service Manager - HVAC, Plumbing, Electrical (Warranty & Service) We are seeking a highly motivated and experienced Customer Service Manager to lead our customer support team in a tri-trade company, which operates across multiple industries (electrical, plumbing, HVAC, etc.). The ideal candidate will be responsible for overseeing customer service operations, improving customer satisfaction, and ensuring efficient communication between departments. General Responsibilities Customer Service Leadership: Lead and manage the customer service team, ensuring high-quality support across all trade divisions. Develop and implement customer service policies, procedures, and best practices. Train and mentor customer service representatives to enhance service delivery. Monitor customer inquiries, complaints, and resolutions to ensure a high level of satisfaction. Operations & Process Improvement: Coordinate with sales, logistics, and technical teams to provide seamless customer support. Id

1209 N. Country Club Drive Mesa Arizona, 85201, +1 (480) 5304738 Starting Pay: $17 / Hour Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver ex

About Haverhill Haverhill is a fast-growing jewelry brand dedicated to crafting timeless, personalized pieces. We blend timeless design with a legacy of quality and craftsmanship, delivering meaningful jewelry to customers around the world. At Haverhill, we pride ourselves on providing exceptional products and memorable customer experiences. Position Summary We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team, ensuring our clients receive top-tier assistance throughout their purchase and ownership journey. The ideal candidate will be someone who thrives in a fast-paced, growing environment, demonstrates a deep passion for customer satisfaction and sales, and embraces technology—including AI—to optimize efficiency without sacrificing quality. This role is primarily on-site in our Warren, RI office, with some flexibility for remote work. Typical Weekly Hours: Full Time (40 hours) Peak Season Note: During high-volume sales periods (such as M

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define

3 Thurmont Blvd Thurmont Maryland, 21788, Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her define

805 East Main Street Middletown Maryland, 21769, +1 (240) 6518994 Starting Pay: $19.25 Per Hour We are hiring at all of our MD locations, if this location is not your location of choice, we will talk to you about all of our opportunities. Position Description: Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Monocacy Valley and its affiliated entities (Goodwill of Central and Northern Arizona). Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operati