Customer Service Salary at The Business Journals BETA

Overview: PLS: People. Location. Service PLSwhich stands for People Location Serviceis a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is acco

We are looking for highly skilled and client-focused professionals to join our team as Customer Service Representatives. This position demands strong communication abilities, a proactive mindset, and a deep passion for providing high-quality service in the financial sector. In this role, you will leverage your technical expertise and relationship management skills to deliver seamless support to our valued clients. IMPORTANT: This is a HYBRID role, combining work from home and office presence. Work From Home on Mondays and Fridays, Tuesday thru Thursday in office. Pay: $23/hr Core Competencies & Skills: Client-Centric Communication: Demonstrate excellent verbal and written communication skills, explaining complex financial concepts in simple, easy-to-understand terms. Listen actively and show empathy in all client interactions. Problem-Solving & Critical Thinking: Analyze and resolve a variety of client issues with efficiency and attention to detail. Apply sound judgment to guide client

Summary/Objective The Customer Service Representative I is a role that requires the agent to be available on a queue to answer calls and respond to customer inquiries, including but not limited to: payment processing, payment information inquiries, troubleshooting/etc. Essential Functions/ Responsibilities Front line of defense profession responsible for answering inbound calls from end users trying to make a payment or inquire about a payment. Process payments for our client's mutual customers (Inbound and Outbound). Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner. Follow call center scripts and processes when handling different topics. Agents are assigned a small number of cases daily (payment callbacks and simple inquiries). Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction. Be available to work on Statutory Holidays and/or as needed by the b

Deliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to customer inquiries via phone, email, or chat promptly Provide accurate information about products, services, and policies Resolve customer issues effectively and efficiently Document customer interactions and maintain detailed records Coordinate with internal teams to address customer needs Participate in team workshops and professional development programs Identify opportunities to enhance the customer experience Qualifications Excellent communication skills, both verbal and written Strong problem-solving abilities and attention to detail Proficiency with customer service software and basic computer skills Ability to work in a fast-paced env

Location: 19116 Statesville Rd, Cornelius, North Carolina 28031 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Care

Job Description Job Description Why We Want You! We are looking for an EXPERIENCED Customer Service Representative to join our team! We’re seeking a HIGHLY MOTIVATED individual who will help us grow and build on our strong reputation. If you’re humble, hardworking, and ready for the next step in your career, we’ll provide the tools and support to help you succeed – all you have to do is say yes. What Will I Be Doing? Achieve successful booking rates by building value in our Technicians and our Company Professional and respectful communication with customers and teammates Actively participate in both inbound and outbound phone calls Effectively navigate through call scripts while showing empathy to customers concerns Accurately enter data to our software program(s) Communicate in a timely manner with customers reaching out through online portal(s) Keep portals updated with accurate data Send invoices and estimates to customers Maintain and promote a friendly, positive, and professional

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse. Your Role on the Team As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities: Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to all work requ