Help Desk Lead Salary at The Gcfa BETA

How much does a The Gcfa Help Desk Lead make?

As of April 2025, the average annual salary for a Help Desk Lead at The Gcfa is $70,054, which translates to approximately $34 per hour. Salaries for Help Desk Lead at The Gcfa typically range from $62,900 to $78,082, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
gcfa.org
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
Edu., Gov't. & Nonprofit

GCFA currently provides over 40 shared services to a variety of boards, agencies, annual conferences and other entities related to The United Methodist Church. Additionally, and in service to the Church, the United Methodist Insurance Company (UMI), is a non-profit, captive insurance company started by GCFA. UMI's mission is to protect the people and property of The United Methodist Church. It accomplishes its mission by assisting in a financially responsible way while providing access to the broadest coverage available. The links below will take you to more information about each of the internal departments that provide Shared Services. To learn more or access resources about the agency's work in the connection, click here.

See similar companies related to The Gcfa

What Skills Does a person Need at The Gcfa?

At The Gcfa, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

Related Jobs

Altar'd State
Nashville , TN

Apply Who Are We? Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world. Our Mission "Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need. Position Overview The Assistant Store Leader leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operati


Sponsored
4/18/2025 12:00:00 AM
Sky Zone LLC
Nashville , TN

CircusTrix, LLC dba Sky Zone (Defy/Rockin' Jump) Team Lead Full-time or Part-time Onsite JOB DESCRIPTION POSITION OVERVIEW The Team Lead is an entry-level leadership position designed to give employees delegation and ownership responsibilities during a park shift. Team Leads are trained in basic leadership skills and principals to help effectively support daily park operations and mentor other Team Members. QUALIFICATIONS 18 years of age or older. Demonstrates leadership and initiative either through a formal leadership role or within their work, schooling, or extracurricular experiences. Minimum of 6 months of work experience ideally within a high-volume customer service industry such as retail, restaurant, fitness, or recreation. Retail sales and/or amusement park or entertainment industry experience are all considered a plus. Possesses basic proficiency in technology such as MS Office Suite, Teams, and point of sale (POS) systems. Is available to work nights, weekends, and holidays


Sponsored
4/18/2025 12:00:00 AM
JML Landscape Management
Nashville , TN

Job Description Job Description Landscape Crew Leader / Assistant Crew Supervisor – Nashville, TN Compensation: $22-$28 (per hour, depending on experience) plus overtime Employment Type: Full-time Pay Schedule: Paid weekly via direct deposit We’re hiring a dedicated Landscape Crew Leader / Assistant Crew Supervisor to join our team and grow with our company. This is a hybrid leadership role—perfect for someone ready to step into a higher level of responsibility, with clear growth potential in a structured and supportive environment. Note: We are not a mowing company. We focus exclusively on high-end residential landscape installation and maintenance. What You’ll Do: Lead and manage a crew of 2–5 team members in daily fieldwork Execute landscape design plans and communicate effectively with the Landscape Manager Install trees, shrubs, sod, and drainage systems Perform high-quality pruning, mulching, bed maintenance, and general landscape clean-up Maintain clear, respectful communication


Sponsored
4/18/2025 12:00:00 AM
Maple Street Biscuit Company
Nashville , TN

WHY MAPLE STREET BISCUIT COMPANY At Maple Street, our mission is simple: Help People, Serve Others, Be a Part of the Community. We take pride in our food, but above all, we take pride in our community - starting with our team. If you thrive in a collaborative environment, are passionate about serving your community, and are looking for personal and professional development, Maple Street Biscuit Company could be the place for you. Grow your community - and grow with us. WHAT YOU'LL DO | THE OPPORTUNITY As an Operations Leader, you will work closely with your Community Leader (General Manager) and Mission Coach (District Manager) to keep your store running smoothly. You will assist the Community Leader by overseeing the day-to-day restaurant operations and keeping the team motivated to exceed guest expectations. The best part? We close after lunch, so there are no night shifts at Maple Street. WHAT YOU'LL NEED 1+ years of experience leading a team Strong interpersonal skills A passion fo


Sponsored
4/17/2025 12:00:00 AM
BrightView
Nashville , TN

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. Were looking for a Crew Leader. Can you picture yourself here? Heres what youd do: Youd flex your leadership skills, directing the work of 2-5 team members. Youd ensure assigned tasks are completed safely, efficiently, and to quality standards. Our crew leaders oversee crews in varying service lines, including basic maintenance, landscape installation, and supportive services like irrigation, seasonal color management, and chemical applications. Youd be responsible for: + Performance & Quality: + Overseeing day-to-day site operations and delegating work to crew members + Maintaining a schedule, and ensuring service expectations are met + Identifying more efficient ways to perform work + Client Satisfaction: + Surfacing client concerns to the Production Manager and proactively assisting in a


Sponsored
4/17/2025 12:00:00 AM
Chipotle Mexican Grill
Nashville , TN

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables. You are responsible for making sure our food is absolutely delicious. Youll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotles delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role mo


Sponsored
4/15/2025 12:00:00 AM
MoveUp Consulting
Nashville , TN

Job Description Job Description You should check out this intermediate-level role for a full-time Driver position with Moveup located in Nashville, TN! You only need some relevant experience! Get paid weekly and make Driver: $23.00 starting per hour! Uniforms Provided Bonuses Did you know that movers get tipped just like a server gets tipped at a restaurant? On average, our people earn an additional $500 - $1000 per month in tips! Plus, you have the ability to make monthly bonuses for getting 5-star reviews when your name gets mentioned and not having any damages on the move! All in all, you could be knocking down $1000 - $1500 per week! Why Should You Work Here? Be a top earner among your friends & provide for your family! Lead a team daily and develop your communication skills for bigger roles! Serve people by helping them in hard times relocating their whole life! Physically feel fitter than you ever have in life! Set yourself up on a growth track to operational management or home s


Sponsored
4/14/2025 12:00:00 AM
Raising Cane's
Nashville , TN

Overview: At Raising Canes Chicken Fingers we serve only the best tasting and most craveable chicken finger meals. Its our ONE LOVE. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.?? ?? Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Canes is growth focused and were on the path to being one of the top 10 restaurant companies in the United States. Responsibilities: Your Role at Raising Canes: The Area Leader of Facilities is responsible for the planning, organization, execution, and communication regarding service-related issues. This role is tasked with leading in their areas and serving as a conduit for both the RSO and facilities program. The Area Leader of Fa


Sponsored
4/14/2025 12:00:00 AM

Check more jobs information at The Gcfa

Job Title Average The Gcfa Salary Hourly Rate
2 Applications Developer $59,778 $29
3 Cashier $23,953 $12
4 Customer Service Associate $34,936 $17
5 Deputy General Counsel $249,433 $120
6 Director, Data Services $148,435 $71
7 Executive Director, Marketing & Communications $149,262 $72
8 HR Specialist $61,340 $29
9 Manager, Human Resources $95,827 $46
10 Network Engineer $63,003 $30
11 Order Picker $32,900 $16
12 Receptionist $31,444 $15
13 Relationship Manager $75,442 $36

Hourly Pay at The Gcfa

The average hourly pay at The Gcfa for a Help Desk Lead is $34 per hour. The location, department, and job description all have an impact on the typical compensation for The Gcfa positions. The pay range and total remuneration for the job title are shown in the table below. The Gcfa may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $70,054 look to you?

FAQ about Salary and Jobs at The Gcfa

1. How much does The Gcfa pay per hour?
The average hourly pay is $34. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at The Gcfa?
According to the data, the highest approximate salary is about $78,082 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at The Gcfa?
According to the data, the lowest estimated salary is about $62,900 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.