Help Desk Specialist Salary at The Mls BETA

How much does a The Mls Help Desk Specialist make?

As of April 2025, the average annual salary for a Help Desk Specialist at The Mls is $81,413, which translates to approximately $39 per hour. Salaries for Help Desk Specialist at The Mls typically range from $73,514 to $89,659, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
mlstg.com
Size:
<25 Employees
Revenue:
<$5M
Industry:
Software & Networking

At MLS Technology Group, we provide managed IT services and tech support packages to help small and medium-sized businesses (SMBs) perform at new levels. By combining the needs of SMBs with the newest technology, MLS Technology Group creates high-value technology solutions for San Diego organizations that want to get ahead through modern technology. We provide high-performance IT support and service options at affordable prices, giving you dependable service and outstanding customer support. MLS Technology Group prides itself on supplying the finest quality managed IT services and IT support in the San Diego area. Our experienced tech support and strategy experts know how to help businesses grow with managed IT services, and if you need day-to-day help with your computers, network or other IT systems, our tech support team is ready to help you out. Call us today to learn how we can help you take your San Diego company to the next level with expert managed IT services and tech support.

See similar companies related to The Mls

What Skills Does a person Need at The Mls?

At The Mls, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

Related Jobs

Vets Hired
San Diego , CA

About the job Technical Support Specialist Position Summary and Responsibilities: Working remotely, the Technical Support Specialist will be responsible for configuring, installing, maintaining, and managing computer hardware and software systems; resolving tickets representing user-generated technical requests or problems and troubleshooting technical processes and issues to maintain productivity; and providing 1st level technical support to staff. The successful candidate will: Collaborate with technical staff and management to establish goals and objectives for system improvements and upgrades. Create and implement new processes and guides to improve efficiency and user Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure user satisfaction. Demonstrate strong customer service skills and respond to user needs within a timely Develop training manuals and troubleshooting procedures to help both support personnel and end use


Sponsored
4/12/2025 12:00:00 AM
Platform Science
San Diego , CA

Who We Are At Platform Science, we're working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About The Role Platform Science is looking for a qualifiedTech Support Specialist to join our Customer Success team here in San Diego, CA and assist our customers with technical issues associated with our products and ser


Sponsored
4/12/2025 12:00:00 AM
Forward Slope Inc.
San Diego , CA

Would you love to work for a fast-growing company with amazing perks and benefits including educational and professional development and a great Work-Life balance? Then Forward Slope wants you to join our team! We are a fast-paced global company with a great reputation in the DoD industry for over 20 years. Location: This position is located in Saudi Arabia Job Description: The Systems Architect/Administrator position is responsible for providing support to USG architecture planning for a CENTCOM Partner Network (CPN) technical refresh and expansion; procurement, installation and configuration of CPN client hardware/software; procurement of CPN software licenses; installation and configuration of CPN related networks with associated communication security devices (COMSEC). The position will require operations support, maintenance, system administration, sustainment and training for CPN, Agile Client, and associated networked sites. This position is located in the CENTCOM AOR. Required


Sponsored
4/10/2025 12:00:00 AM
MedImpact
San Diego , CA

Exemption Status: United States of America (Non-Exempt) $58,947 - $78,827 - $98,728 "Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate." This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve th


Sponsored
4/10/2025 12:00:00 AM
ICU Medical
San Diego , CA

Job Description Primary Function: A Principal Engineer - Wireless Networking resolves hardware and software product inquiries escalated from the Help Desk Level 1 support team and ICU Medical field installers. This position will provide customer updates and expert solutions to complex customer inquiries within a timely manner as stated in ICU Medical's Service Level Agreements. Principal Engineer will drive attainment of key performance metrics via adoption of ICU Medical's knowledge management process, mentoring staff and participation in departmental initiatives. Major Duties and Responsibilities: This position includes eight essential responsibilities, significant tasks and projects. 1. Query and Issue Resolution: Respond to customer queries and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and departmental Operating Level Agreements 2. Communication: Throughout the query and issue resoluti


Sponsored
4/10/2025 12:00:00 AM
Accenture
San Diego , CA

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com . We Are: Digital Commerce Operations is the global managed services arm of Accenture Songs Commerce Practice. We transform and manage the E2E digital sales cycle by optimizing, evolving and scaling the buying and selling process for clients and their consumers (DTC/B2B/B2C/B2B2C) through human-driven and digitally enable


Sponsored
4/10/2025 12:00:00 AM
Identified Talent Solutions
San Diego , CA

Job Title: IT Support Specialist (Temp) Location: Onsite in San Diego Job Type: Temporary Support Job Overview: We are seeking a highly skilled and diverse IT Support Specialist to join a thriving healthcare team for a temporary position. The successful candidate will play a crucial role in maintaining and improving the IT infrastructure and ensure the seamless operation of critical IT systems. The IT Support Specialist provide technical assistance and support related to computer systems, hardware, and software to the organization. The IT Support Specialist will be responsible for troubleshooting IT issues from inception to resolution, escalating tickets as needed. Familiar with both Office 365 and Apple/Mac is preferred. Responsibilities: User Support: Provide frontline technical support to end-users, including professionals and administrative staff. Respond to IT support requests promptly, addressing hardware, software, and network-related issues. Assist users with software installat


Sponsored
4/9/2025 12:00:00 AM
Cetera Financial Group, Inc.
San Diego , CA

Job Description We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future. What we need: The Digital Solutions Senior Specialist (Advisor Facing Technology) will be primarily responsible for facilitating the request and review process for third party, advisor facing technology, to deliver enhanced experiences to Cetera Financial Group's ~ 12,000 financial professionals. This position provides remote work as long as the success candidates is located near one of our Cetera offices such as : San Diego CA, E, Segundo, CA, Des Monies, IA, St. Pau


Sponsored
4/9/2025 12:00:00 AM

Check more jobs information at The Mls

Job Title Average The Mls Salary Hourly Rate
2 IT Service Coordinator $52,992 $25
3 Senior Systems Engineer $105,766 $51
4 Systems Engineer $105,766 $51
5 Technical Account Manager $96,441 $46
6 Technician $79,197 $38
7 Territory Manager $95,990 $46

Hourly Pay at The Mls

The average hourly pay at The Mls for a Help Desk Specialist is $39 per hour. The location, department, and job description all have an impact on the typical compensation for The Mls positions. The pay range and total remuneration for the job title are shown in the table below. The Mls may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $81,413 look to you?

FAQ about Salary and Jobs at The Mls

1. How much does The Mls pay per hour?
The average hourly pay is $39. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at The Mls?
According to the data, the highest approximate salary is about $89,659 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at The Mls?
According to the data, the lowest estimated salary is about $73,514 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.