Technical Support Salary at Thomson Digital BETA

Technical Support Engineer The right person for this role will have to be able to follow a logical troubleshooting path, to navigate through ambiguous problems and to collect relevant information in order to provide an outstanding solution for Google Workspace clients Minimum requirements: 100% fluent in English (minimum C1) Windows system administration knowledge Basic understanding of web protocols (HTTP, DNS, SSL/TLS, etc) and networking standards Ability to read and understand packet and application layer captures Ability to research using internal knowledge bases and public facing documentation (official Google docs, StackOverflow, Google Groups...) Basic coding abilities - Ability to read and understand the code and to write code samples to reproduce customer issues (ideally in Java or Python) Understanding of DNS: Common record types, protocols used, recursive domain name resolution Desirable skills: Knowledge of the OSI stack Understanding of SSO including the ability to identi

Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer's needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner. In this role, you will get to help our customers continually love Weave by being their superhero in answering the basics of how the Weave product works. We will train you on how to triage, direct, and manage customer requests for both product and technical support. You will partner with your peers and other teams to resolve customer problems in a timely, efficient manner while providing superior customer service. Reports to: Technical Support Leadership This position can be hybrid, in-office, or work-from-home (within the sta

Since our founding in 1919, The New School (TNS) has redrawn and redefined the boundaries of intellectual and creative thought as a preeminent academic center. Our rigorous, multidimensional approach to education dissolves walls between disciplines and helps nurture progressive minds. At our university, students have the academic freedom to shape their unique, individual paths for a complex and rapidly changing world. Our colleges include Parsons School of Design, Eugene Lang College of Liberal Arts, the College of Performing Arts, The New School for Social Research, the Schools of Public Engagement, and Parsons Paris. We are looking for a technical support professional with a wide breadth of experience and a drive to learn new technology, to join our team as a Technical Support Specialist. Reporting to the Academic Technology Manager of Collaborative Technologies, the Technical Support Specialist will provide level 3 technical support, maintenance and repair of our wide variety of AV

Actalent's client is funded by the NIH to develop leading-edge brain imaging software, helping neurosurgeons perform. They are passionate about making a difference in the lives of others. Job Title: Network Technician Job Description The company makes medical imaging software, specifically brain mapping software, sold to hospitals such as Johns Hopkins, UW-Madison, Froedtert, and any hospital performing brain surgeries. The role open currently is for a Product Support candidate. This person will help customers install and repair software and assist internal employees with IT issues related to network connectivity, internet access, security, and email/domain maintenance, including coordinating with ISPs and other IT vendors. The Product Support position involves being a liaison between internal product development staff and the external customer - the hospital and their employees. The Product Support position is responsible for communicating with the customer and troubleshooting any iss

Job Title: Technical Support Location: New Carlisle, IN Duration: 6 months Rate : $20 to $26/hr on W2 Job Description Provides technical support to end users on a variety of hardware and software issues. Responsibilities include: Identifying, researching, and resolving technical problems Responding to requests via phone, email, and in person Documenting, tracking, and monitoring issues to ensure timely resolution This role may require: An associate's degree in a related area 0–3 years of relevant experience Familiarity with standard concepts, practices, and procedures in the IT support field Ability to follow established guidelines under close supervision Please connect with me at (609) 257-2872 or drop me your contact at anil.chamoli@russelltobin.com . Anil Chamoli Lead - Recruitment Contact : 609-257-2872 Email : anil.chamoli@russelltobin.com

This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions. At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters! To be clear this is a position in Connecticut and not remote. Candidates must live in CT, RI or MA or be willing to relocate to CT or RI. Our company core values are: Do the right things right Better every day Integrity Respect Here's what we are looking for (skills) - Passion for teamwork, continuing education, problem-solving and exceptional customer service A computer techie with a great personality and the desire to work hard. 5+ Years experience within the MSP industry providing IT support. Great people and customer service skills. Experience with

Duration: 6-12+ Months Contract with possible extension Job Description: Summary: Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, datacenter technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and Technical Service Desk. Roles & Responsibilities: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and i

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U. S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree - You may be required to answer additional screening questio