Customer Service Salary at Us Monitor BETA

How much does an Us Monitor Customer Service make?

As of March 2025, the average annual salary for a Customer Service at Us Monitor is $41,662, which translates to approximately $20 per hour. Salaries for Customer Service at Us Monitor typically range from $37,869 to $45,991, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

US Monitor Overview

Website:
usmonitor.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Business Services

U.S. Monitor (USM) has been owned and operated by Anita and Marty Sass since they founded the service in 1973. Anita and Marty have been in the direct mail industry for over 50 years. USM's mission is to consistently provide the best mail monitoring and list protection service to our customers. We want to be a partner in your successful direct marketing campaigns. We accomplish this by offering competitive pricing with unmatched service. This philosophy has enabled our company to be the leader in servicing the Direct Marketing industry. USM monitors millions of pieces of mail and protects mailing lists for some of the nation's largest direct mail users. Our client base now exceeds 3,000, including over 100 of the Fortune 500. Our clients are leaders in the following industries: Catalogers, Publishers, Credit Cards, Financial Institutions, Mail Order Companies, Advertising Agencies, Telecommunications, Insurance, Fundraising, Nonprofit Organizations, Direct Mail Service Companies, Retailers, Associations and a host of others that rely on USM for their mail monitoring needs.

See similar companies related to Us Monitor

What Skills Does a person Need at Us Monitor?

At Us Monitor, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
  3. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  4. CSR: Corporate social responsibility (CSR) is a business model that helps a company be socially accountable to itself, its stakeholders, and the public.
  5. Commitment: An agreement or pledge to do something in the future a commitment to improve conditions at the prison especially : an engagement to assume a financial obligation at a future date.

Related Jobs

Conduent State & Local Solutions, Inc
Newark , NJ

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Description for Internal Candidates Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr Bilingual in Spanish $17.50/hr Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check and drug test. Must be able to work 10:15am to 7:15pm any day of the week Summary: As a call center representative, you will be supporting our client’s customers as a first point of contact.


Sponsored
3/3/2025 12:00:00 AM
Wawa, Inc.
Fairfield , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
3/2/2025 12:00:00 AM
Wawa, Inc.
Lake Hopatcong , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
3/2/2025 12:00:00 AM
Wawa, Inc.
Parsippany , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
3/2/2025 12:00:00 AM
Tempositions, Inc.
Syosset , NY

Description Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from agents, stores, and customers.DUTIES AND RESPONSIBILITIES:Communicates with agents, stores, or customers either by telephone or email to provide further additional information regarding products or services. The CCR will assist with their inquiry as far as they can and will determine if it needs to be escalated to the Level 2 CCRThe CCR can be expected to take 30-50 calls per dayManaging emails coming in from their ticketing system that is utilized by customers to send issues and have their questions answered. They will be expected to open tickets, check requests and reply to customersCollects the required information regarding matters or complaints that require further attention.Maintains records of all transactions and interactions made with customers.Makes decisions about the comp


Sponsored
3/1/2025 12:00:00 AM
Wawa, Inc.
Ramsey , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
2/28/2025 12:00:00 AM
Wawa, Inc.
Augusta , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
2/28/2025 12:00:00 AM
Wawa, Inc.
Springfield , NJ

Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to f


Sponsored
2/28/2025 12:00:00 AM

Check more jobs information at Us Monitor

Job Title Average Us Monitor Salary Hourly Rate
2 Chief Executive Officer $808,261 $389
3 General Manager $141,509 $68
4 Account Representative $42,069 $20
5 President $808,261 $389

Hourly Pay at Us Monitor

The average hourly pay at Us Monitor for a Customer Service is $20 per hour. The location, department, and job description all have an impact on the typical compensation for Us Monitor positions. The pay range and total remuneration for the job title are shown in the table below. Us Monitor may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $41,662 look to you?

FAQ about Salary and Jobs at Us Monitor

1. How much does Us Monitor pay per hour?
The average hourly pay is $20. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Us Monitor?
According to the data, the highest approximate salary is about $45,991 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Us Monitor?
According to the data, the lowest estimated salary is about $37,869 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.