Service Desk Salary at Zion Tech Group BETA

Job Description Qualifications 1+ years of service desk/support experience Candidate must possess superior customer service skills. Possess excellent written and verbal communication skills. Demonstrate good judgment and strong attention to detail. Respond to customer's service requests received via phone or E-mail. Document and log all support requests received by the Service Desk. Ability to problem solve and or escalate support requests. Research questions using available information resources. Utilize remote control utilities to provide remote technical support. Provide end user with updates on inquires not immediately resolved. Follow-up with end users to ensure problem resolution and customer satisfaction. Candidate must have experience working with the functions and features of Microsoft Operating Systems and Office products. Willing to work shifts to accommodate coverage needs. Preferred Skills Service Desk experience required. Experience in providing high-level customer servic

Service Desk Associate Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) organization located in Doral, Florida. As the Service Desk Lead at this location, you will be responsible for maintaining, analyzing, troubleshooting, repairing, and supporting all switching and routing devices, firewalls, load balancers, alarmed carrier devices, uninterruptable power supplies, in-line network encryption devices, etc. Configure devices in accordance with security policies. Develop and maintain IP address schemes for all assigned networks, and annually review and update the Master IP Routing Schema. Manage circuit provisioning throughout the delivery life cycle. Install and test circuit and base extensions and coordinate with external entitie

Job Description Job Description *LOOKING FOR WOMEN TRAINERS. BBM staff benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates for our All Women's Gym location. • Flexible schedule • Workout for free • End of the Year/Holiday Bonuses ($250-$500) • Fitness casual dress - BBM Gear provided • Passionate, fun, and collaborative work environment We're looking for energetic women trainers with GREAT character and a thirst for learning to join our dream team and potentially fast track to a leadership role. If this is your passion, then read on... THE POSITION We're looking for women fitness trainers to deliver team-based, high-intensity training and nail the execution at our gym. The ladies we're looking for: • Have a growth mindset and wants to be part of a high performing and understanding team • Is a positive spark, doesn't take things too seriously, but is still professional and values personal connections

Overview: POSITION SUMMARY The Desktop Support Engineer will be responsible for collaborating with the team in order to establish technical standards for workstations and identifying areas for improvement. Capable of analyzing, migrating, and implementing computer applications, systems, and network configurations. Capable of designing, documenting and scripting complex new software deployments. Able to analyze business technology needs, come up with solutions and take such solutions to implementation. Monitor system performance ESSENTIAL DUTIES & RESPONSIBILITIES Autopilot configuration and implementation Tanium Administration Understand and able to properly administrate Deploy, Comply and Provision. SCCM Administration Creating and managing endpoint boundary groups across one or more distribution points General monitoring of site health via SSRS, log files and the SCCM consoleIn-Console upgrade and client agent upgrades Manage and configure user and device collections creating query-b

Overview: Job Title: IT Specialist II Location: Miami, FL or Tampa, FL FLSA Status: Exempt Reports to: Sr. Service Help Desk Manager Overview The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They also provide technical guidance and coaching to the IT team. They motivate team members to achieve IT goals and foster a positive work environment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They are responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technic

Sr. Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Qualifications: - Experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science. - Service desk Institute (HDI) certified as a HDI Support Center Manager with a r

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsi Service Advisor, Customer Service, Automotive, Advisor, Customer Care, Customer Engagement, Retail

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! Whats unique about this job (What you’ll do) The Support Manager provides departmental leadership in Information Technology Support. Including, but not limited to, employee management and development, implementation/management of enterprise information systems, and oversight of related projects. The role is responsible for ensuring that IT Services and Systems are provided timely and supported effectively and efficiently and delivering exceptional customer service. Responsibilities: • Manage day-to-day operations of the Support Desk, ensuring team and individual performance levels consistently meet or exceed approved SLA metrics. • Manage appropriate desk coverage (i.e., scheduli