Manages and oversees business analytics projects and processes to provide data-driven insights related to business performance used to advise and develop strategies for operational improvements and future business initiatives.
Utilizes KPIs, business performance data, industry trends, competitor intelligence, and customer information to develop analytical tools, reports, and models across the organization to inform and support decision-making. Consults with stakeholders to understand the business model, objectives, issues, and challenges that analytics can support. Develops standards and collection processes to support robust analytics and reporting data pipelines. Builds teams with statistical methods, modeling, analytical methodologies, and data analysis skills to support the business.
Job Title | Job Description | |
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1 | Big Data Analytics Manager | The Big Data Analytics Manager oversees the interpretation of results from multiple sources using a variety of techniques, ranging from simple data aggregation via statistical analysis to complex data mining. Manages the daily activities of the team responsible for identifying business trends and problems through big data analysis. Being a Big Data Analytics Manager may require extensive knowledge of big data tools like Hadoop, Hbase, Hive, Zookeeper, etc. Requires a bachelor's degree in related area. Manages the design and implementation of big data solutions for the organization. In addition, Big Data Analytics Manager typically reports to senior management. The Big Data Analytics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Big Data Analytics Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
2 | Sales Analysis & Forecasting Manager | The Sales Analysis & Forecasting Manager manages the administration of CRM and other systems. Responsible for managing sales analysis teams, projects, research, and statistical studies to ensure effective sales execution and achievement of growth objectives. Being a Sales Analysis & Forecasting Manager develops reporting and analytics that support planning and forecasting. Analyzes and evaluates sales metrics, goals, and performance. In addition, Sales Analysis & Forecasting Manager may plan and organize training on systems and tools for sales teams. Requires a bachelor's degree. Typically reports to a director. The Sales Analysis & Forecasting Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Sales Analysis & Forecasting Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
3 | Business Operations Data Analyst I | The Business Operations Data Analyst I researches best practices and supports developing the solutions and recommendations for the current business operations. Performs routine business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modeling, data mining. Being a Business Operations Data Analyst I may provide business data interpretation. May work with the internal or external client to identify analytical requirements. In addition, Business Operations Data Analyst I may help to produce ad hoc data and reports. May assist in developing or implementing systems to capture business operation information. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Business Operations Data Analyst I works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Business Operations Data Analyst I typically requires 0-2 years of related experience. |
4 | Business Operations Data Analyst II | The Business Operations Data Analyst II determines best practices and develops actionable insights and recommendations for the current business operations. Performs business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modeling, data mining. Being a Business Operations Data Analyst II may help to produce ad hoc data and reports. Works directly with the internal or external client to identify analytical requirements. In addition, Business Operations Data Analyst II may assist in implementing or developing systems to capture business operation information. May occasionally guide less experienced business data analysts. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Business Operations Data Analyst II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Business Operations Data Analyst II typically requires 2 to 4 years of related experience. |
5 | Customer Insight and Research Manager | The Customer Insight and Research Manager develops targeted product offerings or marketing campaigns based on customer profiles. Responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Being a Customer Insight and Research Manager requires a bachelor's degree in area of specialty. Provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. In addition, Customer Insight and Research Manager typically reports to a head of a unit/department. The Customer Insight and Research Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Insight and Research Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. |
Skills | Proficiency Level |
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Business Process Improvement | Level 3 |
Planning and Organizing | Level 3 |
Prioritization | Level 3 |